Hospitality Services Program (H101)
Program Description
Program Overview
Whether you want to launch your career in the hospitality and tourism industry, lay the foundation for further study, or build skills for the Canadian workplace, the Hospitality Services program is for you. Get a solid overview of the industry and develop the skills needed to provide exceptional service to global hospitality and tourism customers with this one-year certificate program.
Full Description
The one-year Hospitality Services (H101) certificate program provides broad exposure to many segments of the hospitality and tourism industry so you can enter the field after graduation or advance your studies in a hospitality diploma program. It's a great option if you have international hospitality and tourism experience and want to build skills for the Canadian workplace.
Informed by industry, this program teaches the fundamental skills to provide exceptional service to global hospitality and tourism customers. This program is linked to operators of recognized hotels and resorts, restaurants, events, catering, and tourism companies.
Successful completion of the Hospitality Services program prepares students for entry into the following School of Hospitality and Tourism Management diploma programs:
Career & Postgraduate Study Opportunities
Courses
Required Courses
SEMESTER 1
| Code | Course name |
|---|---|
| HOST 1085 | Principles of Hospitality and Tourism Management |
| HOST 1171 | Global Accommodation Industry |
| HOST 1172 | Introduction to Wines and Beverages |
| HOST 1070 | Introduction to Catering |
| HOST 1146 | Leading, Following and Speaking with Confidence |
| COMM 2000 | Communicating Across Contexts** |
| MATH 1250 | Introduction to Management Numeracy with Excel Applications |
| HOST 1068 | Smart Serve (online certificate) |
| HOSF 1145 | Sanitation (online certificate) |
| HOSF 1146 | Emergency First Aid/Heartsaver CPR (weekend course) |
SEMESTER 2
| Code | Course name |
|---|---|
| HOST 1174 | Remarkable Restaurant Service – An Introduction to the Industry |
| HOST 1043 | Special Events Planning and Delivery |
| HOST 1173 | Hospitality Marketing and Social Media |
| HOST 1160 | Career Preparation |
| HOST 1175 | Global Tourism Geography* |
| HRM 1015 | Human Resources Management* |
| LAW 1017 | Introduction to Hospitality Law* |
| ACCT 1048 | Hospitality Accounting* |
| GSCI 1035 | Science of Sustainability |
* seven-week courses.
** Based on the results of your placement test, you may be required to take COMM 1000 Introduction to College Communication before progressing to COMM 2000. COMM 1000 does not count as a course required for graduation and you will be charged for this extra course. Please visit Assessment Centre for more information.
Program Learning Outcomes
- Provide hospitality service in a professional manner in order to increase customer satisfaction.
- Identify and describe the various sectors of the Canadian tourism industry.
- Use basic mathematic and monetary calculations to assist with the daily functions of a hospitality operation.
- Assist in the marketing and sales of small- and medium-sized hospitality operations.
- Identify and comply with health and safety regulations, legislation and procedures related to the hospitality industry.
- Plan and implement personal and professional development strategies related to the hospitality industry.
- Use current technologies, systems and computer applications to support the daily functions of a hospitality operation.
- Perform as an entry-level accommodation operations team member in both front and back-of-the-house positions.
- Perform as an entry-level food and beverage team member in both front and back-of-the-house positions.
Note: Successful completion of this program is not a guarantee of admission to any other program, nor is it a requirement of any other program.
Tuition & Fees
Domestic Tuition
International Tuition
Additional Costs
* Amounts listed are the estimated total of tuition, materials, student service and ancillary fees for the first two semesters of programs starting in Fall 2023. Fees are subject to change for programs starting in Fall 2024 and at later dates. This fee does not include books, which are to be purchased by the student separately.
** Amounts listed are the estimated total of tuition, materials, student service and ancillary fees for the first two semesters of programs starting in Fall 2024. Tuition fees are subject to board approval. Material, student service and ancillary fees are estimated based on prior years. All fees are subject to change without notice. This fee does not include books, which are to be purchased by the student separately.
† Additional Costs
Textbooks, manuals, etc. – $575 (fees are subject to change).
Included in material fees is a uniform; black pants, grey Oxford shirt and a bib apron.
International Students
Visit the International Fees and Related Costs page for more information.
Financial Assistance
This program is approved for OSAP funding, provided the applicant meets OSAP eligibility criteria.
Disclaimer: The information contained in this website is subject to change without notice. It should not be viewed as a representation, offer or warranty. Students are responsible for verifying George Brown College fee requirements.
Admission Requirements
- OSSD (Ontario Secondary School Diploma) or equivalent**
- Grade 12 English (C or U)
** Mature student status (19 years of age or older and no OSSD)
Mature students may take the Admissions Assessment for English OR may consider upgrading to achieve the credit(s) needed in English.
Course Exemptions
College or university credits may qualify you for course exemptions. Please visit our transfer guide for more information.
International Students
Visit the International Admissions page for more information regarding country specific admission requirements.
How to Apply
Domestic students should apply through Ontario Colleges.
International Students
Visit the How to Apply page for more information on how and when to apply.
International students should apply through the George Brown College Online Application System.
Contact Us
DOMESTIC STUDENT ADMISSIONS
For inquiries about domestic admission requirements, admission deadlines or the admissions process, please contact the Admissions Office at admissions@georgebrown.ca or visit the Admissions web page.
FINANCIAL/FEES
For inquiries about OSAP, bursaries, scholarships, and other financial inquiries, please contact the Financial Aid Office at FinAid@georgebrown.ca or visit the Financial Aid web page.
Hospitality Services (Pre-Hospitality) (H101)
For general School of Hospitality and Tourism Management–related inquiries please contact chcastudentsupport@georgebrown.ca.
For more information about George Brown College, you may also call the Contact Centre at 416-415-2000 (TTY 1-877-515-5559) or long distance 1-800-265-2002.
Contact one of our international recruitment representatives specializing by country of origin by either booking a virtual meeting or submitting an inquiry. For more information visit the International Contact Us page
Visit Our Campus
Thinking about attending George Brown? The Hospitality Services program is taught at our St. James Campus at 200 King St. E., Toronto, Ontario. Sign up for an information session, book a general campus tour to see the shared areas of the campus (e.g., cafeteria, student services, gym, etc.).
Hospitality Services Program (H101)
Program Description
Program Overview
This one-year Hospitality Services Certificate is career-focused and comes with a range of future study opportunities and, alternatively, enables entry to the industry. This program will provide students with the fundamental skills to provide exceptional service to global customers in the field of hospitality and tourism. This certificate program provides broad exposure to the many segments across the hospitality and tourism industry, it assists those with hospitality experience to build their skills for the Canadian workplace and it prepares them to advance their academics with a pathway for entry into two-year diploma programs in our School of Hospitality and Tourism Management. This program is closely linked to operators of recognized hotels and resorts, restaurants, and events, catering, and tourism companies.
Full Description
This one-year Hospitality Services Certificate is career-focused and comes with a range of future study opportunities and, alternatively, enables entry to the industry. This program will provide students with the fundamental skills to provide exceptional service to global customers in the field of hospitality and tourism. This certificate program provides broad exposure to the many segments across the hospitality and tourism industry, it assists those with hospitality experience to build their skills for the Canadian workplace and it prepares them to advance their academics with a pathway for entry into two-year diploma programs in our School of Hospitality and Tourism Management. This program is closely linked to operators of recognized hotels and resorts, restaurants, and events, catering and tourism companies.
Successful completion of the Hospitality Services program prepares students academically for entry into the following School of Hospitality and Tourism Diploma Programs:
Career & Postgraduate Study Opportunities
Courses
Required Courses
SEMESTER 1
| Code | Course name |
|---|---|
| HOST1085 | Principles of Hospitality and Tourism Management |
| HOST1171 | Global Accommodation Industry |
| HOST1172 | Introduction to Wines and Beverages |
| HOST1070 | Introduction to Catering |
| HOST1146 | Leading, Following and Speaking with Confidence |
| COMM2000 | Communicating Across Contexts** |
| MATH1250 | Introduction to Management Numeracy with Excel Applications |
| HOST1068 | Smart Serve (online certificate) |
| HOSF1145 | Sanitation (online certificate) |
| HOSF1146 | Emergency First Aid/Heartsaver CPR (weekend course) |
SEMESTER 2
| Code | Course name |
|---|---|
| HOST1174 | Remarkable Restaurant Service – An Introduction to the Industry |
| HOST1043 | Special Events Planning and Delivery |
| HOST1173 | Hospitality Marketing and Social Media |
| HOST1160 | Career Preparation |
| HOST1175 | Global Tourism Geography* |
| HRM1015 | Human Resources Management* |
| LAW1017 | Introduction to Hospitality Law* |
| ACCT1048 | Hospitality Accounting* |
| GSCI1035 | Science of Sustainability |
* seven-week courses.
** Based on the results of your placement test, you may be required to take COMM 1000 Introduction to College Communication before progressing to COMM 2000. COMM 1000 does not count as a course required for graduation and you will be charged for this extra course. Please visit Assessment Centre for more information.
Program Learning Outcomes
- Provide hospitality service in a professional manner in order to increase customer satisfaction.
- Identify and describe the various sectors of the Canadian tourism industry.
- Use basic mathematic and monetary calculations to assist with the daily functions of a hospitality operation.
- Assist in the marketing and sales of small- and medium-size hospitality operations.
- Identify and comply with health and safety regulations, legislation and procedures related to the hospitality industry.
- Plan and implement personal and professional development strategies related to the hospitality industry.
- Use current technologies, systems and computer applications to support the daily functions of a hospitality operation.
- Perform as an entry-level accommodation operations team member in both front and back of the house positions.
- Perform as an entry-level food and beverage team member in both front and back of the house positions.
Note: Successful completion of this program is not a guarantee of admission to any other program, nor is it a requirement of any other program.
Tuition & Fees
Domestic Tuition
International Tuition
Additional Costs
* Amounts listed are the total of tuition, materials, student service and ancillary fees for the first two semesters of programs starting in Fall 2022. Fees are subject to change for programs starting in Fall 2023 and at later dates.
** Amounts listed are the total of tuition, materials, student service and ancillary fees for the first two semesters of programs starting in Fall 2023. Fees are subject to change for programs starting in Fall 2024 and at later dates.
† Additional Costs
Textbooks, manuals, etc. – $575 (fees are subject to change).
Included in material fees is a uniform; black pants, grey Oxford shirt and a bib apron.
International Students
Visit the International Fees and Related Costs page for more information.
Financial Assistance
This program is approved for OSAP funding, provided the applicant meets OSAP eligibility criteria.
Disclaimer: The information contained in this website is subject to change without notice. It should not be viewed as a representation, offer or warranty. Students are responsible for verifying George Brown College fee requirements.
Admission Requirements
- Ontario Secondary School Diploma or equivalent**
- Grade 12 English (C or U)
** Mature student status (19 years of age or older and no OSSD)
Mature students may take the Admissions Assessment for English, OR may consider upgrading to achieve the credit(s) needed in English.
Course Exemptions
College or university credits may qualify you for course exemptions. Please visit our transfer guide for more information.
International Students
Visit the International Admissions page for more information regarding country specific admission requirements.
How to Apply
Domestic students should apply through Ontario Colleges.
International Students
Visit the How to Apply page for more information on how and when to apply.
International students should apply through the George Brown College Online Application System.
Contact Us
DOMESTIC STUDENT ADMISSIONS
For inquiries about domestic admission requirements, admission deadlines or the admissions process, please contact the Admissions Office at admissions@georgebrown.ca or visit the Admissions web page.
FINANCIAL/FEES
For inquiries about OSAP, bursaries, scholarships and other financial inquiries, please contact the Financial Aid Office at FinAid@georgebrown.ca or visit the Financial Aid web page.
Hospitality Services (Pre-Hospitality) (H101)
For general School of Hospitality and Tourism Management–related inquiries please contact chcastudentsupport@georgebrown.ca.
For more information about George Brown College, you may also call the Contact Centre at 416-415-2000 (TTY 1-877-515-5559) or long distance 1-800-265-2002.
Contact one of our international recruitment representatives specializing by country of origin by either booking a virtual meeting or submitting an inquiry. For more information visit the International Contact Us page
Visit Our Campus
Thinking about attending George Brown? The Hospitality Services program is taught at our St. James Campus at 200 King St. E., Toronto, Ontario. Sign up for an information session, book a general campus tour to see the common areas of the campus (i.e., cafeteria, student services, the gym, etc.).
