George Brown Polytechnic is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work and live in the community with each other.
Dental Office Administration
Program Details
- Program Code: S115
- Credential: Ontario College Certificate
- Duration: 1 year (2 semesters)
- Method of Study: Full-time
- Starting Months: September
- Domestic Tuition: $4,024.00 *
- International Tuition: $19,090.00 **
- Fall 2026 Delivery: Semester 1: Hybrid
Program Availability
| Semester | Domestic | International |
|---|---|---|
| Fall 2026 | Open | Open |
| Winter 2027 | Not Available | Not Available |
| Spring 2027 | Not Available | Not Available |
- PGWP Eligible: No
Get answers to your questions
Book info sessionProgram Description
Leadership Claims
Proudly preparing dental office administrators for more than 25 years.
Program Overview
The Dental Office Administration program will teach you the administrative skills and clinical knowledge needed to work effectively in a dental practice. You’ll also get ample hands-on experience off-site with a dental partner, so you’ll be ready to work upon graduation.
Full Description
The one-year Dental Office Administration (S115) certificate program will equip you with the office administrative skills and clinical knowledge necessary to work effectively in a dental practice.
You will study dental office procedures such as:
- preparation and maintenance of client records
- inventory systems
- recall systems
- appointment scheduling
- dental insurance
- accounting
- computer literacy (including dental software)
- oro-facial anatomy
- industry-specific terminology
- basic clinical dentistry theory
Your Field Education Options
The field placement component of the Dental Office Administration program provides an important opportunity for you to apply what you've learned in the classroom, including the various procedures, operating systems and overall processes of a dental practice, to a real-world environment.
As a student in this program, you can expect to be off-site in placement in semester 2 between January and April. Our students are typically placed with a general or specialty dental practice for a minimum of 100 hours. During that time, you will have the chance to observe and participate in the day-to-day operations of a dental office.
Career & Postgraduate Study Opportunities
Courses
Semester 1
| Code | Course Name |
|---|---|
| ANAT1032 | Anatomy and Terminology I |
| CLIN1001 | The Clinical Environment I |
| COMM2000 | Communicating Across Contexts |
| DENT1109 | Dental Office Theory I |
| DENT1111 | Dental Software I |
| DENT1120 | Transition to Work |
| DENT1121 | The Dynamic Dental Practice |
Semester 2
| Code | Course Name |
|---|---|
| ANAT1059 | Anatomy and Terminology II |
| CLIN1002 | The Clinical Environment II |
| DENT1122 | Dental Office Theory II |
| DENT1123 | Dental Software II |
| DENT1125 | Field Education |
| HRM 1012 | Developing People |
Program Learning Outcomes
The graduate has reliably demonstrated the ability to:
- Develop self-awareness and collaborative skills to support the development and maintenance of positive working relationships and inclusive team environments.
- Relate models and theories of psychology and sociology to human behaviours and their application to human services professions.
- Identify the impact of systemic barriers to equity and inclusion on marginalized groups in Canadian society.
- Identify the professional requirements and opportunities in various human services fields to inform academic and professional goals.
- Develop academic strengths and strategies to support success and wellness in lifelong learning and career development.
- Apply communication and research skills to gather and convey information in a factual and objective manner.
Tuition & Fees
Domestic Tuition
International Tuition
Additional Costs
* Amounts listed are the estimated total of tuition, materials, student service and ancillary fees for the first two semesters of programs starting in Fall 2025. Fees are subject to change for programs starting in Fall 2026 and at later dates. This fee does not include books, which are to be purchased by the student separately.
** Amounts listed are the estimated total of tuition, materials, student service and ancillary fees for the first two semesters of programs starting in Fall 2026. Tuition fees are subject to board approval. Material, student service and ancillary fees are estimated based on prior years. All fees are subject to change without notice. This fee does not include books, which are to be purchased by the student separately.
International Students
Visit the International Fees and Related Costs page for more information.
International Students
Visit the International Fees and Related Costs page for more information.
Financial Assistance
This program is approved for OSAP funding, provided the applicant meets OSAP eligibility criteria.
Each year we award over $2 million dollars in scholarships, awards and bursaries to first-year students. Check out our financial aid web pages for ways to pay for college and the full list of available scholarships, awards and bursaries.
Admission Requirements
Applicants are selected on the basis of their academic achievement, including the required courses and the selection criteria outlined below.
- Ontario Secondary School Diploma or equivalent**
- Grade 12 English (C or U)
- attending an information session is highly recommended
- basic knowledge of keyboarding skills is recommended
- basic knowledge of computer skills is recommended.
** Mature Student Status (19 years of age or older and no OSSD)
Mature students may take the Admissions Assessment for English, OR may consider upgrading to achieve the credit(s) needed in English.
Please note that George Brown is committed to ensuring that applicants will succeed in their program of choice, and meeting the minimum requirements does not guarantee admission to the program. Applicants may be required to have grades higher than the minimum requirements stated.
Course Exemptions
College or university credits may qualify you for course exemptions. Please visit the Transfer Guide for more information.
International Students
Visit the International Admissions page for more information regarding country specific admission requirements.
Special Requirements
CPR level C requirement and program policy
- Upon confirmation of acceptance into this program, students must provide proof of CPR level C certificate renewed every year.
- COVID-19 vaccination: Public Health recommends that people working with young children and other vulnerable communities be fully vaccinated against COVID-19. As such, students who are not fully vaccinated against COVID-19 may not be able to complete the required field placement component of their program in the regularly scheduled time frame.
- All costs, service fees and fines associated with the overall health requirements are the responsibility of the student. For more information, go to the Clinical Pre-placement website.
Clinical Pre-placement Health Form requirements and program policy
- Upon confirmation of acceptance into this program, students must meet and complete all the mandatory Pre-placement requirements for this program. It will take up to 10 to 12 weeks to complete.
- Students will need to process and provide proof of their medical records (such as TDAP shot, MMR, Varicella, Hep B blood test reports/titres and Two-Step TB Skin Test), proof of clear Vulnerable Sector Check renewed every year, Basic Life Support certificate renewed every year, annual flu shot and mask fit test renewed every two years. These requirements must be submitted by the program specific deadline to ParaMed Placement Pass website.
- COVID-19 vaccination is highly recommended for oral health care workers and those working with vulnerable populations, hospitals, long term care facilities and some community agencies continue to require COVID-19 vaccines for placements. Students who are not vaccinated may not be able to attend external clinical or field placements. As a result, this may pose a risk of meeting the requirements for program completion. The onsite WAVE (Wellness, Applied Learning, Visionary, Education) dental clinic will not require vaccination but it is highly recommended. Use of PPE will be required in all onsite clinics.
- The health policies and non-academic requirements are designed to protect clients and vulnerable populations whom students will engage in practice. Students who do not comply with the program’s health policy and non-academic requirements, or who do not submit all required documentation by deadlines established by the program will be excluded from the clinical practicum. Exclusion from clinical practicum for any reason may jeopardize students' academic standing and successful completion of this program.
- All costs, service fees and fines associated with the overall health requirements are the responsibility of the student.
- To download the mandatory Pre-placement health form and for more details, go to the Clinical Pre-placement website.
Vulnerable Sector Check requirements and program policy (renew every year)
- In compliance with the requirements of our placement partners, all students in this program are required to have a vulnerable sector check completed, and this check must be renewed before entering into field or clinical placement, and it must be valid for the duration of the clinical placement.
- The Vulnerable Sector Check process typically takes two to three months, but under some circumstances can take four to eight months.
- This is required to protect the clientele of our placement partner agencies, who are considered "vulnerable persons" under the law.
- Students are responsible for ensuring that the Vulnerable Sector Check covers appropriateness for "individuals being employed and/or volunteering who will be working with vulnerable person(s)”.
- Students are required to keep the original copy of their Vulnerable Sector Check.
- Students who are unable to provide a "clear" Vulnerable Sector Check may not be able to start their field or clinical placement and therefore may be unable to complete the program. Students who are not eligible to attend their practice placement due to a "not clear" status will jeopardize their progress in the program.
- Failure to meet the requirements for field placement will prevent students from completing the program and/or securing employment. The fees for the vulnerable sector check vary and must be paid by the student. For more information, please visit the Clinical Pre-placement website.
How to Apply
Domestic students should apply through Ontario Colleges.
International Students
Visit the How to Apply page for more information on how and when to apply.
International students should apply through the George Brown Polytechnic Online Application System.
Contact Us
For more information about this program, contact the School of Dental Health at sdhprograms@georgebrown.ca.
International Students
Contact one of our international recruitment representatives specializing by country of origin by either booking a virtual meeting or submitting an inquiry. For more information visit the International Contact Us page
Visit Our Campus
Register for an information session where you can:
- talk to faculty in greater detail
- check out our WAVE Clinics
- meet potential classmates
- visit the Daphne Cockwell Centre for Health Sciences, Waterfront Campus, where your classes will be held
Program Description
Leadership Claims
Proudly preparing dental office administrators for more than 25 years.
Program Overview
The Dental Office Administration program will teach you the administrative skills and clinical knowledge needed to work effectively in a dental practice. You’ll also get ample hands-on experience off-site with a dental partner, so you’ll be ready to work upon graduation.
Full Description
The one-year Dental Office Administration (S115) certificate program will equip you with the office administrative skills and clinical knowledge necessary to work effectively in a dental practice.
You will study dental office procedures such as:
- preparation and maintenance of client records
- inventory systems
- recall systems
- appointment scheduling
- dental insurance
- accounting
- computer literacy (including dental software)
- oro-facial anatomy
- industry-specific terminology
- basic clinical dentistry theory
Your Field Education Options
The field placement component of the Dental Office Administration program provides an important opportunity for you to apply what you've learned in the classroom, including the various procedures, operating systems and overall processes of a dental practice, to a real-world environment.
As a student in this program, you can expect to be off-site in placement in semester 2 between January and April. Our students are typically placed with a general or specialty dental practice for a minimum of 100 hours. During that time, you will have the chance to observe and participate in the day-to-day operations of a dental office.
Career & Postgraduate Study Opportunities
Courses
Semester 1
| Code | Course Name |
|---|---|
| ANAT1032 | Anatomy and Terminology I |
| CLIN1001 | The Clinical Environment I |
| COMM2000 | Communicating Across Contexts |
| DENT1109 | Dental Office Theory I |
| DENT1111 | Dental Software I |
| DENT1120 | Transition to Work |
| DENT1121 | The Dynamic Dental Practice |
Semester 2
| Code | Course Name |
|---|---|
| ANAT1059 | Anatomy and Terminology II |
| CLIN1002 | The Clinical Environment II |
| DENT1122 | Dental Office Theory II |
| DENT1123 | Dental Software II |
| DENT1125 | Field Education |
| HRM 1012 | Developing People |
Tuition & Fees
Domestic Tuition
International Tuition
Additional Costs
* Amounts listed are the estimated total of tuition, materials, student service and ancillary fees for the first two semesters of programs starting in Fall 2025. Fees are subject to change for programs starting in Fall 2026 and at later dates. This fee does not include books, which are to be purchased by the student separately.
** Amounts listed are the estimated total of tuition, materials, student service and ancillary fees for the first two semesters of programs starting in Fall 2026. Tuition fees are subject to board approval. Material, student service and ancillary fees are estimated based on prior years. All fees are subject to change without notice. This fee does not include books, which are to be purchased by the student separately.
International Students
Visit the International Fees and Related Costs page for more information.
International Students
Visit the International Fees and Related Costs page for more information.
Financial Assistance
This program is approved for OSAP funding, provided the applicant meets OSAP eligibility criteria.
Each year we award over $2 million dollars in scholarships, awards and bursaries to first-year students. Check out our financial aid web pages for ways to pay for college and the full list of available scholarships, awards and bursaries.
Admission Requirements
Applicants are selected on the basis of their academic achievement, including the required courses and the selection criteria outlined below.
- Ontario Secondary School Diploma or equivalent**
- Grade 12 English (C or U)
- attending an information session is highly recommended
- basic knowledge of keyboarding skills is recommended
- basic knowledge of computer skills is recommended.
** Mature Student Status (19 years of age or older and no OSSD)
Mature students may take the Admissions Assessment for English, OR may consider upgrading to achieve the credit(s) needed in English.
Please note that George Brown is committed to ensuring that applicants will succeed in their program of choice, and meeting the minimum requirements does not guarantee admission to the program. Applicants may be required to have grades higher than the minimum requirements stated.
Course Exemptions
College or university credits may qualify you for course exemptions. Please visit the Transfer Guide for more information.
International Students
Visit the International Admissions page for more information regarding country specific admission requirements.
Special Requirements
CPR level C requirement and program policy
- Upon confirmation of acceptance into this program, students must provide proof of CPR level C certificate renewed every year.
- COVID-19 vaccination: Public Health recommends that people working with young children and other vulnerable communities be fully vaccinated against COVID-19. As such, students who are not fully vaccinated against COVID-19 may not be able to complete the required field placement component of their program in the regularly scheduled time frame.
- All costs, service fees and fines associated with the overall health requirements are the responsibility of the student. For more information, go to the Clinical Pre-placement website.
Clinical Pre-placement Health Form requirements and program policy
- Upon confirmation of acceptance into this program, students must meet and complete all the mandatory Pre-placement requirements for this program. It will take up to 10 to 12 weeks to complete.
- Students will need to process and provide proof of their medical records (such as TDAP shot, MMR, Varicella, Hep B blood test reports/titres and Two-Step TB Skin Test), proof of clear Vulnerable Sector Check renewed every year, Basic Life Support certificate renewed every year, annual flu shot and mask fit test renewed every two years. These requirements must be submitted by the program specific deadline to ParaMed Placement Pass website.
- COVID-19 vaccination is highly recommended for oral health care workers and those working with vulnerable populations, hospitals, long term care facilities and some community agencies continue to require COVID-19 vaccines for placements. Students who are not vaccinated may not be able to attend external clinical or field placements. As a result, this may pose a risk of meeting the requirements for program completion. The onsite WAVE (Wellness, Applied Learning, Visionary, Education) dental clinic will not require vaccination but it is highly recommended. Use of PPE will be required in all onsite clinics.
- The health policies and non-academic requirements are designed to protect clients and vulnerable populations whom students will engage in practice. Students who do not comply with the program’s health policy and non-academic requirements, or who do not submit all required documentation by deadlines established by the program will be excluded from the clinical practicum. Exclusion from clinical practicum for any reason may jeopardize students' academic standing and successful completion of this program.
- All costs, service fees and fines associated with the overall health requirements are the responsibility of the student.
- To download the mandatory Pre-placement health form and for more details, go to the Clinical Pre-placement website.
Vulnerable Sector Check requirements and program policy (renew every year)
- In compliance with the requirements of our placement partners, all students in this program are required to have a vulnerable sector check completed, and this check must be renewed before entering into field or clinical placement, and it must be valid for the duration of the clinical placement.
- The Vulnerable Sector Check process typically takes two to three months, but under some circumstances can take four to eight months.
- This is required to protect the clientele of our placement partner agencies, who are considered "vulnerable persons" under the law.
- Students are responsible for ensuring that the Vulnerable Sector Check covers appropriateness for "individuals being employed and/or volunteering who will be working with vulnerable person(s)”.
- Students are required to keep the original copy of their Vulnerable Sector Check.
- Students who are unable to provide a "clear" Vulnerable Sector Check may not be able to start their field or clinical placement and therefore may be unable to complete the program. Students who are not eligible to attend their practice placement due to a "not clear" status will jeopardize their progress in the program.
- Failure to meet the requirements for field placement will prevent students from completing the program and/or securing employment. The fees for the vulnerable sector check vary and must be paid by the student. For more information, please visit the Clinical Pre-placement website.
How to Apply
Domestic students should apply through Ontario Colleges.
International Students
Visit the How to Apply page for more information on how and when to apply.
International students should apply through the George Brown Polytechnic Online Application System.
Program Learning Outcomes
The graduate has reliably demonstrated the ability to:
- Develop self-awareness and collaborative skills to support the development and maintenance of positive working relationships and inclusive team environments.
- Relate models and theories of psychology and sociology to human behaviours and their application to human services professions.
- Identify the impact of systemic barriers to equity and inclusion on marginalized groups in Canadian society.
- Identify the professional requirements and opportunities in various human services fields to inform academic and professional goals.
- Develop academic strengths and strategies to support success and wellness in lifelong learning and career development.
- Apply communication and research skills to gather and convey information in a factual and objective manner.
Contact Us
For more information about this program, contact the School of Dental Health at sdhprograms@georgebrown.ca.
International Students
Contact one of our international recruitment representatives specializing by country of origin by either booking a virtual meeting or submitting an inquiry. For more information visit the International Contact Us page
Visit Our Campus
Register for an information session where you can:
- talk to faculty in greater detail
- check out our WAVE Clinics
- meet potential classmates
- visit the Daphne Cockwell Centre for Health Sciences, Waterfront Campus, where your classes will be held

Visit Waterfront Campus
Book campus tourGet answers to your questions
Book info sessionVisit Waterfront Campus
Our Virtual Tour showcases the following areas:
- Campus Facilities
- Student Services
- Applied Learning Environments
- Labs & Classrooms
Dental Office Administration
Program Details
- Program Code: S115
- Credential: Ontario College Certificate
- Duration: 1 year (2 semesters)
- Method of Study: Full-time
- Starting Months: September
- Domestic Tuition: $3,974.00 *
- International Tuition: $18,550.00 **
- Spring 2026 Delivery: Not Available
Program Availability
| Semester | Domestic | International |
|---|---|---|
| Fall 2025 | Closed | Closed |
| Winter 2026 | Not Available | Not Available |
| Spring 2026 | Not Available | Not Available |
- Work-Integrated Learning:
Field Education
- PGWP Eligible: No
Get answers to your questions
Book info sessionProgram Description
Leadership Claims
Proudly preparing dental office administrators for more than 25 years.
Program Overview
The Dental Office Administration program will teach you the administrative skills and clinical knowledge needed to work effectively in a dental practice. You’ll also get ample hands-on experience off-site with a dental partner, so you’ll be ready to work upon graduation.
Full Description
The one-year Dental Office Administration (S115) certificate program will equip you with the office administrative skills and clinical knowledge necessary to work effectively in a dental practice.
You will study dental office procedures such as:
- preparation and maintenance of client records
- inventory systems
- recall systems
- appointment scheduling
- dental insurance
- accounting
- computer literacy (including dental software)
- oro-facial anatomy
- industry-specific terminology
- basic clinical dentistry theory
Your Field Education Options
The field placement component of the Dental Office Administration program provides an important opportunity for you to apply what you've learned in the classroom, including the various procedures, operating systems and overall processes of a dental practice, to a real-world environment.
As a student in this program, you can expect to be off-site in placement in semester 2 between January and April. Our students are typically placed with a general or specialty dental practice for a minimum of 100 hours. During that time, you will have the chance to observe and participate in the day-to-day operations of a dental office.
Career & Postgraduate Study Opportunities
Courses
Semester 1
| Code | Course Name |
|---|---|
| ANAT1032 | Anatomy and Terminology I |
| CLIN1001 | The Clinical Environment I |
| COMM2000 | Communicating Across Contexts |
| DENT1109 | Dental Office Theory I |
| DENT1111 | Dental Software I |
| DENT1120 | Transition to Work |
| DENT1121 | The Dynamic Dental Practice |
Semester 2
| Code | Course Name |
|---|---|
| ANAT1059 | Anatomy and Terminology II |
| CLIN1002 | The Clinical Environment II |
| DENT1122 | Dental Office Theory II |
| DENT1123 | Dental Software II |
| DENT1125 | Field Education |
| HRM 1012 | Developing People |
Program Learning Outcomes
The graduate has reliably demonstrated the ability to:
- Develop self-awareness and collaborative skills to support the development and maintenance of positive working relationships and inclusive team environments.
- Relate models and theories of psychology and sociology to human behaviours and their application to human services professions.
- Identify the impact of systemic barriers to equity and inclusion on marginalized groups in Canadian society.
- Identify the professional requirements and opportunities in various human services fields to inform academic and professional goals.
- Develop academic strengths and strategies to support success and wellness in lifelong learning and career development.
- Apply communication and research skills to gather and convey information in a factual and objective manner.
Tuition & Fees
Domestic Tuition
International Tuition
Additional Costs
* Amounts listed are the estimated total of tuition, materials, student service and ancillary fees for the first two semesters of programs starting in Fall 2024. Fees are subject to change for programs starting in Fall 2025 and at later dates. This fee does not include books, which are to be purchased by the student separately.
** Amounts listed are the estimated total of tuition, materials, student service and ancillary fees for the first two semesters of programs starting in Fall 2025. Tuition fees are subject to board approval. Material, student service and ancillary fees are estimated based on prior years. All fees are subject to change without notice. This fee does not include books, which are to be purchased by the student separately.
International Students
Visit the International Fees and Related Costs page for more information.
Financial Assistance
This program is approved for OSAP funding, provided the applicant meets OSAP eligibility criteria.
Each year we award over $2 million dollars in scholarships, awards and bursaries to first-year students. Check out our financial aid web pages for ways to pay for college and the full list of available scholarships, awards and bursaries.
Admission Requirements
Applicants are selected on the basis of their academic achievement, including the required courses and the selection criteria outlined below.
- Ontario Secondary School Diploma or equivalent**
- Grade 12 English (C or U)
- attending an information session is highly recommended
- basic knowledge of keyboarding skills is recommended
- basic knowledge of computer skills is recommended.
** Mature Student Status (19 years of age or older and no OSSD)
Mature students may take the Admissions Assessment for English, OR may consider upgrading to achieve the credit(s) needed in English.
Please note that George Brown is committed to ensuring that applicants will succeed in their program of choice, and meeting the minimum requirements does not guarantee admission to the program. Applicants may be required to have grades higher than the minimum requirements stated.
Course Exemptions
College or university credits may qualify you for course exemptions. Please visit the Transfer Guide for more information.
International Students
Visit the International Admissions page for more information regarding country specific admission requirements.
Special Requirements
CPR level C requirement and program policy
- Upon confirmation of acceptance into this program, students must provide proof of CPR level C certificate renewed every year.
- COVID-19 vaccination: Public Health recommends that people working with young children and other vulnerable communities be fully vaccinated against COVID-19. As such, students who are not fully vaccinated against COVID-19 may not be able to complete the required field placement component of their program in the regularly scheduled time frame.
- All costs, service fees and fines associated with the overall health requirements are the responsibility of the student. For more information, go to the Clinical Pre-placement website.
Clinical Pre-placement Health Form requirements and program policy
- Upon confirmation of acceptance into this program, students must meet and complete all the mandatory Pre-placement requirements for this program. It will take up to 10 to 12 weeks to complete.
- Students will need to process and provide proof of their medical records (such as TDAP shot, MMR, Varicella, Hep B blood test reports/titres and Two-Step TB Skin Test), proof of clear Vulnerable Sector Check renewed every year, Basic Life Support certificate renewed every year, annual flu shot and mask fit test renewed every two years. These requirements must be submitted by the program specific deadline to ParaMed Placement Pass website.
- COVID-19 vaccination is highly recommended for oral health care workers and those working with vulnerable populations, hospitals, long term care facilities and some community agencies continue to require COVID-19 vaccines for placements. Students who are not vaccinated may not be able to attend external clinical or field placements. As a result, this may pose a risk of meeting the requirements for program completion. The onsite WAVE (Wellness, Applied Learning, Visionary, Education) dental clinic will not require vaccination but it is highly recommended. Use of PPE will be required in all onsite clinics.
- The health policies and non-academic requirements are designed to protect clients and vulnerable populations whom students will engage in practice. Students who do not comply with the program’s health policy and non-academic requirements, or who do not submit all required documentation by deadlines established by the program will be excluded from the clinical practicum. Exclusion from clinical practicum for any reason may jeopardize students' academic standing and successful completion of this program.
- All costs, service fees and fines associated with the overall health requirements are the responsibility of the student.
- To download the mandatory Pre-placement health form and for more details, go to the Clinical Pre-placement website.
Vulnerable Sector Check requirements and program policy (renew every year)
- In compliance with the requirements of our placement partners, all students in this program are required to have a vulnerable sector check completed, and this check must be renewed before entering into field or clinical placement, and it must be valid for the duration of the clinical placement.
- The Vulnerable Sector Check process typically takes two to three months, but under some circumstances can take four to eight months.
- This is required to protect the clientele of our placement partner agencies, who are considered "vulnerable persons" under the law.
- Students are responsible for ensuring that the Vulnerable Sector Check covers appropriateness for "individuals being employed and/or volunteering who will be working with vulnerable person(s)”.
- Students are required to keep the original copy of their Vulnerable Sector Check.
- Students who are unable to provide a "clear" Vulnerable Sector Check may not be able to start their field or clinical placement and therefore may be unable to complete the program. Students who are not eligible to attend their practice placement due to a "not clear" status will jeopardize their progress in the program.
- Failure to meet the requirements for field placement will prevent students from completing the program and/or securing employment. The fees for the vulnerable sector check vary and must be paid by the student. For more information, please visit the Clinical Pre-placement website.
How to Apply
Domestic students should apply through Ontario Colleges.
International Students
Visit the How to Apply page for more information on how and when to apply.
International students should apply through the George Brown Polytechnic Online Application System.
Contact Us
For more information about this program, contact the School of Dental Health at sdhprograms@georgebrown.ca.
International Students
Contact one of our international recruitment representatives specializing by country of origin by either booking a virtual meeting or submitting an inquiry. For more information visit the International Contact Us page
Visit Our Campus
Register for an information session where you can:
- talk to faculty in greater detail
- check out our WAVE Clinics
- meet potential classmates
- visit the Daphne Cockwell Centre for Health Sciences, Waterfront Campus, where your classes will be held
Program Description
Leadership Claims
Proudly preparing dental office administrators for more than 25 years.
Program Overview
The Dental Office Administration program will teach you the administrative skills and clinical knowledge needed to work effectively in a dental practice. You’ll also get ample hands-on experience off-site with a dental partner, so you’ll be ready to work upon graduation.
Full Description
The one-year Dental Office Administration (S115) certificate program will equip you with the office administrative skills and clinical knowledge necessary to work effectively in a dental practice.
You will study dental office procedures such as:
- preparation and maintenance of client records
- inventory systems
- recall systems
- appointment scheduling
- dental insurance
- accounting
- computer literacy (including dental software)
- oro-facial anatomy
- industry-specific terminology
- basic clinical dentistry theory
Your Field Education Options
The field placement component of the Dental Office Administration program provides an important opportunity for you to apply what you've learned in the classroom, including the various procedures, operating systems and overall processes of a dental practice, to a real-world environment.
As a student in this program, you can expect to be off-site in placement in semester 2 between January and April. Our students are typically placed with a general or specialty dental practice for a minimum of 100 hours. During that time, you will have the chance to observe and participate in the day-to-day operations of a dental office.
Career & Postgraduate Study Opportunities
Courses
Semester 1
| Code | Course Name |
|---|---|
| ANAT1032 | Anatomy and Terminology I |
| CLIN1001 | The Clinical Environment I |
| COMM2000 | Communicating Across Contexts |
| DENT1109 | Dental Office Theory I |
| DENT1111 | Dental Software I |
| DENT1120 | Transition to Work |
| DENT1121 | The Dynamic Dental Practice |
Semester 2
| Code | Course Name |
|---|---|
| ANAT1059 | Anatomy and Terminology II |
| CLIN1002 | The Clinical Environment II |
| DENT1122 | Dental Office Theory II |
| DENT1123 | Dental Software II |
| DENT1125 | Field Education |
| HRM 1012 | Developing People |
Tuition & Fees
Domestic Tuition
International Tuition
Additional Costs
* Amounts listed are the estimated total of tuition, materials, student service and ancillary fees for the first two semesters of programs starting in Fall 2024. Fees are subject to change for programs starting in Fall 2025 and at later dates. This fee does not include books, which are to be purchased by the student separately.
** Amounts listed are the estimated total of tuition, materials, student service and ancillary fees for the first two semesters of programs starting in Fall 2025. Tuition fees are subject to board approval. Material, student service and ancillary fees are estimated based on prior years. All fees are subject to change without notice. This fee does not include books, which are to be purchased by the student separately.
International Students
Visit the International Fees and Related Costs page for more information.
Financial Assistance
This program is approved for OSAP funding, provided the applicant meets OSAP eligibility criteria.
Each year we award over $2 million dollars in scholarships, awards and bursaries to first-year students. Check out our financial aid web pages for ways to pay for college and the full list of available scholarships, awards and bursaries.
Admission Requirements
Applicants are selected on the basis of their academic achievement, including the required courses and the selection criteria outlined below.
- Ontario Secondary School Diploma or equivalent**
- Grade 12 English (C or U)
- attending an information session is highly recommended
- basic knowledge of keyboarding skills is recommended
- basic knowledge of computer skills is recommended.
** Mature Student Status (19 years of age or older and no OSSD)
Mature students may take the Admissions Assessment for English, OR may consider upgrading to achieve the credit(s) needed in English.
Please note that George Brown is committed to ensuring that applicants will succeed in their program of choice, and meeting the minimum requirements does not guarantee admission to the program. Applicants may be required to have grades higher than the minimum requirements stated.
Course Exemptions
College or university credits may qualify you for course exemptions. Please visit the Transfer Guide for more information.
International Students
Visit the International Admissions page for more information regarding country specific admission requirements.
Special Requirements
CPR level C requirement and program policy
- Upon confirmation of acceptance into this program, students must provide proof of CPR level C certificate renewed every year.
- COVID-19 vaccination: Public Health recommends that people working with young children and other vulnerable communities be fully vaccinated against COVID-19. As such, students who are not fully vaccinated against COVID-19 may not be able to complete the required field placement component of their program in the regularly scheduled time frame.
- All costs, service fees and fines associated with the overall health requirements are the responsibility of the student. For more information, go to the Clinical Pre-placement website.
Clinical Pre-placement Health Form requirements and program policy
- Upon confirmation of acceptance into this program, students must meet and complete all the mandatory Pre-placement requirements for this program. It will take up to 10 to 12 weeks to complete.
- Students will need to process and provide proof of their medical records (such as TDAP shot, MMR, Varicella, Hep B blood test reports/titres and Two-Step TB Skin Test), proof of clear Vulnerable Sector Check renewed every year, Basic Life Support certificate renewed every year, annual flu shot and mask fit test renewed every two years. These requirements must be submitted by the program specific deadline to ParaMed Placement Pass website.
- COVID-19 vaccination is highly recommended for oral health care workers and those working with vulnerable populations, hospitals, long term care facilities and some community agencies continue to require COVID-19 vaccines for placements. Students who are not vaccinated may not be able to attend external clinical or field placements. As a result, this may pose a risk of meeting the requirements for program completion. The onsite WAVE (Wellness, Applied Learning, Visionary, Education) dental clinic will not require vaccination but it is highly recommended. Use of PPE will be required in all onsite clinics.
- The health policies and non-academic requirements are designed to protect clients and vulnerable populations whom students will engage in practice. Students who do not comply with the program’s health policy and non-academic requirements, or who do not submit all required documentation by deadlines established by the program will be excluded from the clinical practicum. Exclusion from clinical practicum for any reason may jeopardize students' academic standing and successful completion of this program.
- All costs, service fees and fines associated with the overall health requirements are the responsibility of the student.
- To download the mandatory Pre-placement health form and for more details, go to the Clinical Pre-placement website.
Vulnerable Sector Check requirements and program policy (renew every year)
- In compliance with the requirements of our placement partners, all students in this program are required to have a vulnerable sector check completed, and this check must be renewed before entering into field or clinical placement, and it must be valid for the duration of the clinical placement.
- The Vulnerable Sector Check process typically takes two to three months, but under some circumstances can take four to eight months.
- This is required to protect the clientele of our placement partner agencies, who are considered "vulnerable persons" under the law.
- Students are responsible for ensuring that the Vulnerable Sector Check covers appropriateness for "individuals being employed and/or volunteering who will be working with vulnerable person(s)”.
- Students are required to keep the original copy of their Vulnerable Sector Check.
- Students who are unable to provide a "clear" Vulnerable Sector Check may not be able to start their field or clinical placement and therefore may be unable to complete the program. Students who are not eligible to attend their practice placement due to a "not clear" status will jeopardize their progress in the program.
- Failure to meet the requirements for field placement will prevent students from completing the program and/or securing employment. The fees for the vulnerable sector check vary and must be paid by the student. For more information, please visit the Clinical Pre-placement website.
How to Apply
Domestic students should apply through Ontario Colleges.
International Students
Visit the How to Apply page for more information on how and when to apply.
International students should apply through the George Brown Polytechnic Online Application System.
Program Learning Outcomes
The graduate has reliably demonstrated the ability to:
- Develop self-awareness and collaborative skills to support the development and maintenance of positive working relationships and inclusive team environments.
- Relate models and theories of psychology and sociology to human behaviours and their application to human services professions.
- Identify the impact of systemic barriers to equity and inclusion on marginalized groups in Canadian society.
- Identify the professional requirements and opportunities in various human services fields to inform academic and professional goals.
- Develop academic strengths and strategies to support success and wellness in lifelong learning and career development.
- Apply communication and research skills to gather and convey information in a factual and objective manner.
Contact Us
For more information about this program, contact the School of Dental Health at sdhprograms@georgebrown.ca.
International Students
Contact one of our international recruitment representatives specializing by country of origin by either booking a virtual meeting or submitting an inquiry. For more information visit the International Contact Us page
Visit Our Campus
Register for an information session where you can:
- talk to faculty in greater detail
- check out our WAVE Clinics
- meet potential classmates
- visit the Daphne Cockwell Centre for Health Sciences, Waterfront Campus, where your classes will be held

Visit Waterfront Campus
Book campus tourGet answers to your questions
Book info sessionVisit Waterfront Campus
Our Virtual Tour showcases the following areas:
- Campus Facilities
- Student Services
- Applied Learning Environments
- Labs & Classrooms
