Dental Office Administration Program (S115)

Program Description

Leadership Claims

Proudly preparing dental office administrators for more than 25 years.

Program Overview

The Dental Office Administration program will equip you with a strong combination of the office administrative skills and clinical knowledge necessary to work effectively in a dental practice. We prepare students to work in this sector by providing hands-on field placement opportunities.

Full Description

The Dental Office Administration program will equip you with the office administrative skills and clinical knowledge necessary to work effectively in a dental practice.

You will study dental office procedures such as:

  • preparation and maintenance of client records
  • inventory systems
  • recall systems
  • appointment scheduling
  • dental insurance
  • accounting
  • computer literacy (including dental software)
  • oro-facial anatomy
  • industry-specific terminology
  • basic clinical dentistry theory

Students may have the opportunity to gain practical experience through exposure to the operation of our WAVE Dental Clinic located on-site at the Daphne Cockwell Centre for Health Sciences, Waterfront Campus.

Your Field Education Options

The field placement component of this program provides an important opportunity for students to apply classroom learning including the various procedures, operating systems and overall processes of a dental practice, to a real-world environment.

Students can expect to be off-site in placement in semester 2 between January and April. They are typically placed with a general or specialty dental practice for a minimum of 100 hours. During that time, students will have the chance to observe and participate in the day-to-day operations of a dental office.

Career & Postgraduate Study Opportunities

Career Options

Upon graduation you will be prepared to become an integral part of a dental health-care team.

Our graduates have found employment as administrative dental assistants within:

  • dental practices
  • specialty group practices
  • dental insurance companies

With experience, you may advance in your career to become a treatment coordinator, supervisor or office manager.

Graduates are eligible to write the Ontario Dental Assistants Association (ODAA) Certified Dental Receptionist (CDR) examination. If successful, they are recognized as Certified Dental Receptionists. Please visit the Ontario Dental Assistants Association website to learn more about this certification and the associated fees.

To put it simply, being a George Brown student changed my life. Having graduated from the Dental Office Administration program, I was prepared for situations seen daily in a dental office. I acquired clinical knowledge and through the field placement requirement, my career was launched!

With the specific courses covered, I was taught the fundamentals of administrative dentistry, making me an exceptional candidate for employment.

Most importantly, my time at George Brown College taught me about myself and my passion. I have found a career as a Head Patient Coordinator, an opportunity that arose directly through my field placement!

Knowing I am a valued team member making a difference within my clinic and with our patients is an incredible feeling. There are opportunities for growth within my company and I am excited to see what the future holds.

It all began at George Brown College, and I am proud to be another blossoming Alumni!

Nadia Boduryan
Ontario College Certificate

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