COVID-19 International Student Arrival and Quarantine Guidelines

We look forward to welcoming you to George Brown College. As a result of the Covid-19 pandemic, there are some important protocols that international students must follow to reduce the risk of infection and transmission of the virus, including undertaking a mandatory 14-day quarantine period immediately upon arrival in Canada.

NOTE: if you do not follow the protocol, you may be denied entry into Canada or not be able to continue in your program of studies. Government authorities may also fine students for non-compliance in certain situations. Our number one priority is the health and safety of our students and larger college community. George Brown is required to follow the regulations of various authorities, including the government of Canada and Ontario, and provincial and local public health authorities.

INTERNATIONAL Student Guidelines

Below please see information to support you in your travel and quarantine upon arrival in Canada.

Pre-Departure Information

Pre-Departure Information

As part of Canada’s efforts to reduce the spread of COVID-19, it is mandatory for students to DOWNLOAD the ArriveCAN app (available for IOS, Android or use the Web format) and use it to submit the following:

  • Travel and contact information
  • Quarantine plan (unless exempted under conditions set out in the mandatory isolation order)
  • COVID-19 symptom self-assessments

Students must:

  • Submit your information on the ArriveCAN before you board your flight to Canada
  • Be ready to show your ArriveCAN receipt when seeking entry into Canada
  • A border services officer will verify that you have submitted your information digitally

If information is NOT submitted through ArriveCAN, students may:

  • Face additional delays at the border for public health questioning
  • Be subject to enforcement action, which can range from verbal warnings to $1,000 fines
  • Use of ArriveCAN reduces physical contact for a safer border process.

Students will need to pass a health check before they’re allowed to board their flight. Anyone who shows symptoms of COVID-19 will not be allowed to travel to Canada.

When you arrive in Canada, your health will be assessed when you speak to the CBSA officer. You must quarantine for 14 days, even if you have no symptoms. This is mandatory for all travellers to Canada, and there may be serious consequences and enforcement under the Quarantine Act and the Immigration and Refugee Protection Act for non-compliance with the quarantine requirement.

If you develop symptoms during your flight to Canada, you must tell a CBSA officer when they arrive in Canada. If you fail to do so there may be consequences under the Quarantine Act and the Immigration and Refugee Protection Act. If you do not have symptoms but believe you were exposed to someone who was sick with COVID-19, under the Quarantine Act, you must report this to a CBSA officer when they get to Canada. The CBSA officer will give them instructions to follow.

International students are required to have valid medical insurance coverage when you enter Canada in order to obtain medical care if they become sick during their quarantine period. While in quarantine, you will be unable to leave their quarantine location unless it is medically necessary to do so.

Students who do not have a good 14-day quarantine plan, including how you will buy groceries and access other essential services, are advised to delay their travel until they have made a plan, as failure to do so may result in being refused entry to Canada by the CBSA.



In addition to regular packing requirements, please also bring:

  • 60 disposable face masks OR 30 disposable and 1 reusable cloth face mask;
  • One large bottle of quality hand sanitizer;
  • One box of Nitrile gloves;
  • A thermometer.

Please also have the following with you in your carry-on luggage: at least 2 masks, several pairs of gloves, a travel sized bottle of hand-sanitizer and some disinfecting wipes.

Documents to Bring with You

Documents to provide at a port of entry to Canada 

You will be required to present the following documents to a Canada Border Services Agency (CBSA) officer when going through Canadian customs and immigration (have them available in your carry-on luggage): 

  • passport 
  • valid study permit or POE letter of introduction (study permit approval document) 
  • proof that you have enough money to support yourself and any family members who come with you to Canada 
  • ArriveCAN receipt (electronic or paper) 
  • quarantine site contact information, including cell phone number for the driver or transportation information 
  • a print-out or e- copy of your quarantine plan (available through the iCENT app) 
  • A copy of your semester timetable (download on STU-VIEW

New Students  

Please provide a print-out copy of your Letter of Acceptance and semester timetable (download on STU-VIEW) and your tuition payment receipt.  

Returning Students 

Please request an enrolment letter here: 


In Transit:

While in transit to the airport, in airports and during flights:

  • Wear a mask and gloves;
  • Wash hands frequently;
  • Use hand sanitizer when necessary;
  • Practice physical distancing (minimum 2 metres from others);
  • Sanitize your personal space and high touch areas;
  • Minimize trips to the washroom (Flush the toilet with the seat cover down);
  • Touch as few surfaces as possible;
  • Keep your cell phone charged.
Arrival Plans

Arrival Plans:

  • Print a copy of your quarantine plan and present to border officials upon arrival in Canada.
  • Download the ArriveCAN app on your mobile device (available for iPhone and Android). Complete the pre-arrival forms and quarantine plan questionnaire on the ArriveCAN app prior to you boarding your flight. This is mandatory.

Arrival in Canada:

  • Wear a fresh mask;
  • Proceed through immigration and baggage pick up while maintaining physical distancing;
  • Present appropriate documentation to the Canada customs officer;
  • Move as quickly as possible through the baggage area and do not enter any stores in the airport;
  • Meet your driver at the agreed pick-up location or proceed to agreed transportation;
  • Load your own luggage into the car and sit as far away from the driver as possible;
  • Follow all instructions for Covid-19 safe check-in at your quarantine site.
Accommodation Options

Students are responsible for making their own accommodation plans by reaching out to the contacts below (or arranging a private accommodation) prior to travelling to Canada. Students are also responsible for all fees/costs related to their accommodations.

The George Student Residence (for long- term accommodation only)
Price: Please visit the residence website for details on rates and payment options.

Address: 80 Cooperage St, Toronto, Ontario, M5A 1H7

  • Students required to take a taxi or Uber from the airport directly to the college residence and quarantine for 14 days upon arrival to Toronto.
  • Students will need to quarantine (self-isolate) in their suite which means they will be restricted from accessing all common areas, kitchens and the laundry room area. Access to these areas can resume after the 14-day quarantine (self-isolation) period.
  • Students will need to prepare items they will need such as medication supplies for the 14 days in advance of arriving in Canada. A supporting document will be provided to you that highlights your delivery options for meals, groceries and supplies, in case you need to order anything.
  • A member of our residence staff team will follow up with students to ensure all areas of need have been effectively reviewed. Any support materials that students may require will be emailed to you.

Note: The George student residence does not provide short-term accommodation (14 days) for self-isolation or quarantine. Students will have to reserve their suites until end of Winter 2021 term.

Contact information:

Molly Smith, Residence Life Coordinator
Jessi Sidhu, Residence Life Coordinator

Affiliated Hotel Options

Please find a list of hotel accommodation options upon arrival in Toronto below. Please be aware of the following information:

  • This is a referral only from George Brown College. George Brown does not take responsibility for any individual guest charges nor is the college liable for any hotel issues that might arise before, during, or after hotel stay.
  • The hotels have quarantine measures in place; students and family members are asked to quarantine in their hotel rooms during the 14-day quarantine period. GBC International staff will contact the students regularly to ensure they comply with the quarantine requirements and get the support they need.
  • Please direct all reservations and hotel related questions to the hotel Sales Manager/Staff whose name and contact details are located under each hotel.
  • Capacity is limited at individual hotels and students who plan to quarantine at select hotels are encouraged to make their reservation well in advance of arrival in Canada.

Crowne Plaza Toronto Airport

Address: 3 Carlson Court, Toronto, Ontario, M9W 6H5
Price: $92.00/night is based on single occupancy (includes 3 meals per day). Taxes of 13% HST and 4% MAT are applicable. Additional person charge, per room $35.00, also includes meals.

Complimentary transportation from airport to a hotel can be arranged with the hotel directly, please call hotel at 416-675-1234 for the shuttle to be dispatched. For Terminal 1: Post S5 Ground Level, Terminal 3: Post 42 Arrival Level, inner curb.

Hotel booking should be made directly with Booking Contact Person below:

Booking Contact Person:
Sanam Bhinder
Senior Guest Service Manager
Hotel - 416-675-1234

Holiday Inn Airport East Toronto

Address: 600 Dixon Road, Toronto ON, M9W 1J1
Price: $65.00 per room per night plus taxes on single occupancy and taxes are 4% MAT & 13% HST.
Double occupancy at $75.00 per room per night plus taxes (no meals).

Entire room + meals package (3 meals per day) will be $139.00 per room per night on single occupancy. Transportation from airport to a hotel can be arranged with the hotel directly.

Booking Contact Person:
Pari Sambasivan,
Sales Manager
Please reference code: GeorgeBrown600

The Westin Harbour Castle

Address: 1 Harbour Square, Toronto, ON, M5J 1A6, Canada
Price: $100.00 CAD per room per night, tax included single occupancy. $40.00 CAD, tax included for Pre-Packaged Lunch and Dinner delivered to their Door on every day of their Stay.

  • Spacious and Clean Rooms with Downtown Toronto or Lake views
  • Complimentary access to Basic Wi-Fi over their entire Stay
  • TVs with Netflix
  • Pre-Packaged Breakfast delivered to their Door on every day of their Stay
  • $40.00 CAD, tax included for Pre-Packaged Lunch and Dinner delivered to their Door on every day of their Stay
  • Optional Grocery / Necessities Delivery Service*
  • Common Area that is equipped with Microwave and Kettle if International Student wants to take a quick Break outside their Room*

Airport Transfer:
Option 1 (Hotel will help in arranging the Transportation with our Preferred Airport Limo Provider) $25.00 CAD will be shouldered by the Hotel

Option 2 (International Student taking an Uber)
$25.00 CAD Credit will be placed on the Guest’s Folio

Please note for an International Student to be able to avail of our Offer for the Airport Transfer and the Westin Welcome Package, minimum Stay should be fourteen (14) Nights.

Booking Contact Person:
Anna Criselda Aquino,
Sales Coordinator

Transportation from Pearson International Airport to Affiliated Hotels

  • All students will wear a mask at all times while travelling and during their time at Pearson International Airport. Social distancing will be practiced at all times
  • Airport shuttles will be available through the recommended hotels at no charge (Note: Westin Harbour Castle offers subsidized transportation – not free) for arriving GBC students. Students are asked to contact the recommended hotels at least 48 hours before arrival to arrange for shuttle bus transfer from the airport to hotel.

Support for all quarantined individuals at Affiliated Hotels:

  • Breakfast, lunch and dinner will be available for delivery to the student’s room door
  • Any food orders will be left outside the room door
  • The quarantined guests will be provided garbage bags for their garbage and dirty linen
  • Garbage bags will be put in the hallway for pickup
  • The guests can call the front desk during the day for fresh linens and guest amenities.
  • Students and their families will be responsible for keeping their room(s) clean
  • Laundry – Access to the coin operated laundry room- Hotel will provide all the guests with dryer sheets and laundry detergent pods

Covid-19 Control Protocols at Hotels:

  • All staff have been trained in the Covid-19 prevention, such as social distancing, handwashing, sanitizing, and cleaning & disinfecting.
  • Gloves and masks are supplied at the front desk for staff for a small fee
  • Hand sanitizing stations have been installed.
  • There is a plexiglass partition at the Front Desk.
  • Hot buffet breakfast has been replaced with a “take out” breakfast
  • Breakfast, lunch and dinner can be ordered to the student’s room or for picked up from hotel restaurant
  • Items in room have been removed, such as coffee pots, cups, note pads & pens, bed scarves, guest directory, and tent cards.
  • No outside guest visits will be allowed
Quarantine Information

Quarantine Information

George Brown can provide you with accommodation options for your 14-day quarantine if you have not already arranged a private accommodation. Your quarantine site must, where available, provide:

  • Private, safe transport from the airport;
  • Delivery of meals per day to your room;
  • Adequate toiletries, linens and other supplies for 14 days;
  • Adherence of all staff or co-inhabitants to rigorous hygiene, cleanliness and physical distancing practices;
  • Monitoring services to ensure that you do not leave your room.

Refer to the guidelines from the Public Health Agency of Canada on How to Self-Isolate.

Make a plan for your physical and emotional wellness during quarantine, including any books, games, fitness equipment/apps, etc. you wish to have with you.

During Quarantine

During Quarantine

As per the Government of Canada’s Quarantine Act, you are required to quarantine for 14 days immediately upon arrival in Canada. This means that you must stay on your own in your room for 14 days and avoid contact with others. Your quarantine site will provide you with food, clean linens every couple of days, a comfortable room, access to television and Wi-Fi.

This means:

  • Stay in your own room as much as possible and away from others. Do not leave your quarantine room unless there is a medical emergency;
  • Keep your room well-ventilated and clean – open your window to let the air circulate;
  • Practice good hygiene:
    • Wash your hands frequently with plain soap and water for at least 20 seconds;
    • Cover your mouth and nose with your elbow when coughing or sneezing, or use a tissue;
    • Avoid coughing into either your hands or into the air;
    • Dispose of used tissues right away into a trash bin and immediately wash your hands;
    • Refer to the Covid-19 laundry policy at your quarantine site for having your clothes washed.
  • Ensure to connect with the college’s monitoring team (college will contact individual students via telephone call and/or email during the 14 day quarantine);
  • Connect with George Brown college’s support services;
  • Stay connected with friends and family via text, email, facetime, etc.;
  • Monitor your physical and mental well-being. If you are not feeling well, use the Government of Canada’s Covid-19 self-assessment tool to help determine if you need further assessment or testing. Immediately contact George Brown at and your quarantine provider if you feel sick.

Please remember that 14-day quarantine is a mandatory requirement of the Quarantine Act and not optional.

Daily Check-ins with the iCent App

Step 1: Download the iCent app

  1. Visit the App Store or Google Play and download the app
  2. Enter Canada in the “Institution Country” field
  3. Enter George Brown College International in the “Institution Name” field
  4. Use your email to register for the app, you will be sent an email with your PIN. Please remember to check your Junk Mail inbox
  5. Use your PIN to login the app 

Questions or trouble logging in? Contact:

Note: If you cannot access the App version of iCent, you can access the iCent App Content via web browser as well!

Google Android in China: We are aware that there have been some download issues for iCent in mainland China. If you are in mainland China, download the app directly

Step 2: Review and Submit

Within the iCent app, you will be required to review all the terms and conditions, including submitting all the mandatory forms such as quarantine plan, attestation form and emergency contact.

Step 3: Daily Check-ins

As part of the college’s Readiness plan, students who are quarantining for 14 days within Canada are NOW required to check-in daily in their iCent app. Students who FAIL to check-in daily, will be contacted by the college and may result in them being reported to the Public Health authorities and/or removed from their academic program of studies.

After Quarantine

After Quarantine:

Following completion of your 14-day quarantine period, you are required to get tested for Covid-19 at one of the following locations AND email a copy of your test result to the college at: If you do not provide a copy of your test result, access to college facilities will be denied to you.

  • For the duration of your stay in Canada, please be mindful of and respect public health directives.
    • Continue to practice proper hygiene, including hand washing and use of hand sanitizer;
    • Use proper coughing and sneezing etiquette;
    • Practice physical distancing.