COVID–19 Information for Current Students

How to report COVID-19 exposure

Students who are experiencing COVID-19 symptoms, who have tested positive, or have been exposed to someone with COVID-19 must do the following: 

  1. Self-isolate immediately for 14 days after symptoms start or after contact with a person who has tested positive. Visit toronto.ca/home/covid-19 for more information.
  2. Contact Toronto Public Health at (416) 338-7600 or PublicHealth@toronto.ca.
  3. Alert Student Counselling and Wellbeing at letstalkcovid19@georgebrown.ca. 
  4. Notify your instructor(s). 

COVID-19 health & medical advice


For COVID-19 personal health or medical advice contact Toronto Public Health at (416) 338-7600 and visit toronto.ca/home/covid-19 for more information.

UPDATE ON THE WINTER 2021 SEMESTER 

Most of our programs will be delivered online for the Winter 2021 semester (starting January 11). Small groups of students will be coming to campus for limited instruction that requires access to our labs and facilities. 

What you can expect 

Most programs will be a combination of real-time (synchronous) and pre-recorded (asynchronous) delivery and use a combination of online tools, such as Blackboard and Microsoft Teams. There will likely be online tools that are specific to various programs. Your professors and/or program coordinator will provide details.  

Program contacts

Continue to do your part to stop the spread of COVID-19

Rising COVID-19 case numbers in Ontario, particularly among young people in the Greater Toronto Area, are concerning and we want to ensure you continue to do your part by following the advice of public health officials so everyone in the George Brown community remains safe.  

Together we can change the trajectory of these numbers and reduce the spread of COVID-19. We can do this in the following ways: 

  • Studying online and staying away from campus unless you are required to be there. 
  • Maintaining physical distance at all times of at least two metres from others. 
  • Wearing a mask when you cannot maintain distance, and in all college buildings. Change out your masks and wash them daily. Wear them so they cover your nose, mouth and chin. 
  • Avoiding social gatherings, both indoors and outdoors, and limiting interactions with anyone outside your household/social bubble. 
  • Downloading the COVID Alert app. It lets users know if they’ve been exposed to the virus. 
  • Self-isolating for 14 days if you have had close contact with someone who has or is suspected to have COVID-19, or if you’ve returned from travel outside Canada. 

Other post-secondary institutions have started to experience outbreaks. If there is a confirmed case at a George Brown College campus, we will let the community know via email and by posting the information at georgebrown.ca/covid-19

Let’s do everything we can to stop the spread.  

COVID-19 Student FAQs

We know you have lots of questions and we’re working to provide you with answers as fast as we can. We appreciate your patience. Please see our student FAQs below. If your question isn’t addressed, please email ask.george@georgebrown.ca.

What if I start to feel symptoms of COVID-19?

According to Toronto Public Health, symptoms of COVID-19 include: 

  • Fever 
  • Cough 
  • Difficulty breathing 
  • Sore throat 
  • Runny nose 
  • Loss of taste or smell 
  • Nausea, vomiting, diarrhea 
  • Difficulty swallowing 

Students who experience one or more of these symptoms should self-isolate immediately and seek clinical assessment over the phone - either through TeleHealth Ontario (1-866-797-0000) or by calling their primary care provider's office. 

Students must notify student counselling at letstalkcovid19@georgebrown.ca and their instructor(s) immediately. Counselling and/or academic offices will then notify Health, Safety and Wellness (HSW). If you start to experience these symptoms while on campus, call (416) 415-4000.

How will I know if a case is reported on campus?

George Brown College will notify the college community and the general public if someone with a positive COVID-19 test result was on any of our campuses. 

Students will receive an email outlining the campus location, date and, when possible, the times that person was at George Brown. We will ensure the privacy of the individual who tested positive is maintained. 

We will also update georgebrown.ca/covid-19 to include this information.

*UPDATED* Are some students returning to campus?

Small groups of students and employees have access to campus for limited instruction that requires in-person labs and facilities. This will continue during the Winter 2021 semester

Students who have been approved to participate in labs and hands-on learning experiences on campus will be pre-screened and must complete COVID-19 awareness training before entering college buildings. Affected students will receive emails with more details. 

Learn more at georgebrown.ca/covid-19/returning-to-campus.

When will all students be able to return to campus?

Most programs are being delivered online for the Fall 2020 and Winter 2021 semesters, with small groups of students coming to campus for limited instruction that requires access to our labs and facilities. 

To ensure we maintain the health and safety of everyone on campus, George Brown College is working on a gradual and phased approach to in-person learning, aligned with guidelines set out by public health and government officials. 

How do I order a Confirmation of Enrolment?

Confirmation of Enrolments (COE) are available online to current domestic students only. Visit records.georgebrown.ca to request your official electronic documents. Please note, you must be registered for the 2020 fall semester to request a COE online.

Visit georgebrown.ca/current-students/registrar/transcripts-credentials-enrolment-confirmations for more information.

OSAP students

The Financial Aid department will automatically confirm your enrolment once you are registered. You will not need to request a COE.

International students

If you are an international student, please make a request at applynow.georgebrown.ca/International/letterrequest.

Can I access my locker?

Scheduled pickup dates are available to retrieve items from your locker. To view dates and to book your pickup time, visit the Lockers page.

If you have questions, email lockers@georgebrown.ca.

What are the Contact Centre hours?

Monday to Thursday, 8 a.m. to 6:30 p.m.

Friday, 8 a.m. to 4:30 p.m.

Visit georgebrown.ca/contact_us/ for more information.

What about Continuing Education?

Distance learning (including online) courses are not impacted and continue as scheduled.

Small groups of students who were in their final semester when the college closed due to COVID-19 will have access to campus for limited instruction that requires in-person labs and facilities. This access is only for specific Continuing Education students who were unable to complete hands-on clinical or lab work required to finish their courses and certificates.

For more information visit coned.georgebrown.ca.


Admissions and placement tests

*UPDATED* Is the Assessment Centre open?

Yes. Our campuses are currently closed but Assessment Centre operations have moved online. You can find information about admissions assessments at georgebrown.ca/assessment-centre.

If you require accommodations for the 2020 Fall semester, visit georgebrown.ca/assessment-centre/test-accommodations/fall-2020 for more information. 

If you have questions about Blackboard/placement/admissions and accommodated testing, contact booktest@georgebrown.ca

If you have questions about IELTS or CELPIP tests, contact ielts@georgebrown.ca

*NEW* I require accommodated testing. Who do I contact?

Students requiring accommodated testing can register with Accessibility Services at georgebrown.ca/assessment-centre/test-accommodations/fall-2020 or by emailing Accessible Learning Services at letstalk@georgebrown.ca

Accessible Learning Services requires seven days to arrange accommodations. 

I took an admissions test. Do I also need to take a placement test?

Your admissions assessment results will be used to place you in an appropriate English and/or math course. If you wrote your admissions assessment six months ago or more before the start of your program (e.g. before the end of February for the September program intake) and your results have placed you in a foundation-level course, you are eligible to complete a placement assessment for your program. To check if you have been placed in foundation level courses, please go to STU-VIEW once program registration is open.

When and how do I complete my placement assessment?

Get your placement assessment done as soon as possible. Your placement assessment will determine whether you’re ready to take the college-level English and/or math courses in your program or if you need to take a foundation-level course to further develop your skills. Follow these steps:

  • Log in to STU-VIEW.
  • If you’re required to complete a placement assessment, book your appointment via STU-VIEW. You’ll be able to take the assessment online.
  • Visit the Assessment Centre website for more information on online testing and how to prepare.

Visit georgebrown.ca/assessment-centre/testing-services/placement-assessments for information on placement test requirements.

I booked a placement test. How do I take it?

Due to COVID-19, the Assessment Centre will not be administering in-person assessments until further notice. However, the Assessment Centre is providing online webcam-supervised placement assessments. Visit georgebrown.ca/assessment-centre for more information.

The registered time booked is Eastern Standard Time.

I took college English in high school. Do I need to take the test?

Yes. Placement assessments in English and/or math are taken after you have accepted an offer of admission to George Brown College. Placement assessments determine whether you are ready to take the college-level credit courses in English and/or math in the first semester, or if you will be required to take a foundation-level course first to further develop your skills. Failure to complete the placement assessments will result in an automatic placement in a foundation-level course. This placement means that you will be taking an additional course and that you will likely be charged additional fees.

I completed college English in another George Brown program. Do I need to take the test?

No. If you have already completed College English (COMM 1007) at George Brown College, you will not be required to retake the placement assessment or the College English course. Any successfully completed courses from previous terms/programs will automatically transfer to the new program.


College events

Are college events running?

We have suspended all in-person events until further notice. Various departments across the college who sponsor events may choose to still host them online or in other formats.

Our online orientation events run throughout August and September. Visit georgebrown.ca/current-students/orientation for details.

*UPDATED* When is orientation for the Winter 2021 semester?

Orientation is online and open to everyone this year, both new and returning students. This is a great chance for you to prepare for the semester and connect with faculty and your classmates.

The Winter 2021 semester starts January 11. Orientation runs the week before. Visit georgebrown.ca/current-students/orientation for details

What about convocation?

To celebrate the Class of 2020, we are planning a virtual convocation ceremony on Friday, October 30. All graduates from the Spring 2019, Fall 2019, Winter 2020, and Spring 2020 semesters are eligible to participate, and friends and family are invited to join.

All 2019-2020 graduates will be invited to attend a future in-person ceremony once we can do so safely.

Learn more about convocation

Graduates, please ensure you have provided your most current mailing address and email address on STU-VIEW by reviewing the 'Personal Information' tab after logging in.

 

Student services

Can I borrow tech devices?

The Library Learning Commons is offering a loan program for laptops, portable Wi-Fi devices and iPhone 7s to be used for hot spot Wi-Fi access.

Devices can be requested online and will be sent out by courier to the requester every Thursday. No pickups are available at the library.

Students can reserve a device online at llc.georgebrown.ca/Equipment. Equipment will be loaned on a first-come, first served basis. More items will become available as they’re returned to the LLC.

Pickups are not available as our campuses are closed. Items available for loan will be shipped to students on Thursdays.

Students can call the library at (416) 415-5000 ext.2173, Monday-Friday, 8 a.m. - 8 p.m. for assistance. 

Equipment Loan Returns

Students can return borrowed equipment every Saturday and Sunday between the hours of 10 a.m. and 4 p.m.

Drop off is at St. James Campus ONLY, building A, 200 King St. E., main entrance.

Upon arrival, please ring the entrance bell located on the wall to the right, to alert security. A security officer will come to the door and accept the equipment. No entry to the campus is permitted.

Visit researchguides.georgebrown.ca/LLC-COVID-19 for more information.

If you have any queries about your reservation or need shipping information, please email llcreservations@georgebrown.ca or call (416) 415-5000 ext.2173, Monday-Friday, 8 a.m. - 8 p.m. for assistance.

What services are available?

All in-person services on campus are closed until further notice. You can continue to access our academic, career, and well-being supports online or by phone. See below for more details.

Accessible Learning Services

Accessible Learning Services continues to provide academic supports and services for all George Brown students with physical, sensory, learning, medical or mental health disabilities.

Please contact our Welcome Desk at Letstalk@georgebrown.ca with questions.

Students seeking accessible learning services for the first time, please register by contacting Intake Coordinator Don Kezima at dkezima@georgebrown.ca.

Students who are already registered can go ahead and contact their Accessibility Consultants by email:

Accommodated Testing

If you require accommodations for the Fall 2020 semester, visit georgebrown.ca/assessment-centre/test-accommodations/fall-2020 for more information. 

Assessment Centre

George Brown campuses are closed and Assessment Centre operations have moved online. Please see the 'Is the Assessment Centre open?' FAQ in the Admissions and Placement Tests section.

Athletics & Recreation

All Athletics & Recreation services are closed until further notice.

Visit athletics.georgebrown.ca for more information. 

Blackboard support

In order to ramp-up continual support for our Blackboard learners and educators, we have introduced the EesySoft Support Center.

This Support Center is an on-demand tool available 24/7 where you can find helpful resources and answers to questions related to all of the Blackboard features available to you today. These include support for Blackboard Learn, Mobile, and Collaborate.

To get started, click on the blue button on any page within Blackboard Learn. Once opened, it will provide you tailored support based on the tools and items you have currently open on your screen.

At the bottom of the Support Center you also can contact our 24/7 Helpdesk via e-mail or phone anytime in the process.

Periodically, you may also see pop-up alerts within Blackboard Learn. These will be used to communicate urgent or important messages. After reading a message, you can choose to click the "X" to close the message or “Don’t show this again”.

Bookstores/Campus stores

George Brown’s Campus Store is accepting online orders for anyone who needs to purchase supplies and other items.

Visit gbcbookstore.bookware3000.ca to place an order.

Career Services

Career advising appointments are available by email or through Microsoft Teams. Please book your appointment by email according to your program’s campus.

Counselling & Student Well-being Services

We are offering online video counselling services for our students through video. Video counselling appointments will take place through a secure video platform, Zoom Healthcare, which is available free of charge for students (your counsellor will email you the link the day of your appointment). Appointments can be booked via email through the campus contact information listed below. (Please email rather than call - voice mail will be monitored, but email allows for the fastest response.)

Due to privacy considerations, telephone counselling appointments are not available, but our counselling staff can assist students without internet access by phone to connect them with appropriate mental health resources in their area. Due to regulatory considerations, video counselling appointments are only available for students currently located in the province of Ontario. If you currently outside of Ontario please contact our office and we will assist you in accessing mental health supports in your area.

Video counselling appointments are available Monday to Friday from 9 a.m.- 5 p.m. To book a counselling appointment or for any questions please contact:

We appreciate this is a difficult time for many and worries about personal health and well-being and that of friends, family and community can be challenging to manage. If you are in distress and need immediate assistance, please reach out to the telephone and online mental health supports and services listed below:

  • Good2Talk: 24-hour post-secondary support service, Phone: 1-866-925-5454 or text: GOOD2TALKON to 686868
  • Distress Centre (GTA): 24-hour crisis line, 416-408-4357
  • Gerstein Centre (downtown Toronto): 24-hour crisis line & mobile support service, 416-929-5200
  • Spectra Helpline: 416-920-0497 or 905-459-7777 for Brampton and Mississauga residents
  • Community Crisis Line Scarborough and Rouge Hospital: 416 495-2891 for 24/7 telephone crisis support
  • Durham Crisis and Mental Health Line: 905 666-0483
  • Oakville Distress Centre: 905 849-4541 for residents of Halton Region (Burlington, Halton Hills, Milton and Oakville)

Deaf and Hard of Hearing Services

For scheduling and questions relating to services for online and alternate format academic delivery, please contact us by email.

Financial Aid

  • OSAP document submission: Any documents required for OSAP processing should not be mailed, but rather scanned and uploaded to your student OSAP account (available at ontario.ca/osap). For any technical difficulty, please email FinAid@georgebrown.ca
  • Bursary/Awards document submission: Any documents required for bursary/awards/scholarship processing should not be mailed, but rather scanned and emailed to awards@georgebrown.ca
  • The Financial Assistance team is waiting for Government directives relating to any changes in policies/procedures due to the COVID-19 pandemic situation. Please check back regularly for updates.
  • Bursary/Awards Cheques: Awards/scholarships/bursary cheques will be mailed out once they have been printed. Delays are expected due to the college’s closure.
  • We are monitoring the developing situation on an ongoing basis and will update the information as it becomes available.

IELTS

The IELTS Centre is closed to the public until further notice. The website and social media platforms have been updated using the messaging provided by the British Council. Transfers and refunds offered to all affected candidates.

Services available:

  • Email inquiries
  • Processing transfers and refunds
  • Social media updates and inquiries
  • PureChat inquiries
  • Future test date planning

For inquiries: ielts@georgebrown.ca.

International Student Services

See FAQ For International Students.

Library Learning Commons

Students can find information about library services and supports at georgebrown.ca/library-learning-commons.  

Students can connect with a library representative about general inquiries or equipment loans at libraryhelp.georgebrown.ca/ask or by phone Monday – Friday, 8 a.m. - 8 p.m. at (416) 415-5000 ext. 2173.   

Equipment loans 

Information about borrowing and returning equipment can be found at researchguides.georgebrown.ca/LLC-COVID-19.   

Registrar’s Office

Requests and changes can be made online:

  • For Academic Records Requests, including Official Transcripts, Credentials, Employment Verifications, and Confirmation of Enrolments: please visit our Transcripts, Credentials, Confirmations of Enrolment & RESP Requests page
  • For course or program changes, please log into STU-VIEW. If you are unable to process your request through STU-VIEW, please email your request to registration@georgebrown.ca, including your name, student ID, program code, course code/CRN and description of request. Please note, all change requests must align with the college important dates.

StartGBC

You can continue to access entrepreneurial supports online. Please email startgbc@georgebrown.ca to set up a one-on-one meeting via Microsoft Teams.

Student Life

Please connect with us on Instagram Live for continued Black Student Success Network (BSSN) and Student Life supports.

Student Service Centres

Please send your inquiries by email to: ISSteam@georgebrown.ca.

Tutoring and Learning Centres (TLC)

The TLC has moved all of services online.

The TLC continues to offer individual online tutoring in the following areas:

  • English (academic language and writing in support of all courses)
  • ESL (English as a Second Language)
  • Math
  • Accounting

Live support chat is available at: https://bit.ly/ContactTLCGBC (chat support hours Monday to Friday: 9 a.m. - 4 p.m.)

Email onlinetutoring@georgebrown.ca and visit the TLC website at georgebrown.ca/tlc for more info.

How can I access counselling supports?

We offer online counselling services for our students through video. Video counselling appointments will take place through a secure video platform, Zoom Healthcare, which is available free of charge for students (your counsellor will email you the link the day of your appointment). Appointments can be booked via email through the campus contact information listed below. (Please email rather than call - voice mail will be monitored, but email allows for the fastest response.)

Due to privacy considerations, telephone counselling appointments are not available, but our counselling staff can assist students without internet access by phone to connect them with appropriate mental health resources in their area. Due to regulatory considerations, video counselling appointments are only available for students currently located in the province of Ontario. If you currently outside of Ontario please contact our office and we will assist you in accessing mental health supports in your area.

Video counselling appointments are available Monday to Friday from 9 a.m.- 5 p.m. For more information, please visit our site, and to book an appointment, please follow the steps listed here on our Accessing Counselling page. For any questions, please contact us:

Community Mental Health Supports

We appreciate this is a difficult time for many and worries about personal health and well-being and that of friends, family and community can be challenging to manage. If you are in distress and need immediate assistance, please reach out to the telephone and online mental health supports and services listed below:

  • Good2Talk: 24-hour post-secondary support service, Phone: 1-866-925-5454 or text: GOOD2TALKON to 686868
  • Distress Centre (GTA): 24-hour crisis line, 416-408-4357
  • Gerstein Centre (downtown Toronto): 24-hour crisis line & mobile support service, 416-929-5200
  • Spectra Helpline: 416-920-0497 or 905-459-7777 for Brampton and Mississauga residents
  • Community Crisis Line Scarborough and Rouge Hospital: 416 495-2891 for 24/7 telephone crisis support
  • Durham Crisis and Mental Health Line: 905 666-0483
  • Oakville Distress Centre: 905 849-4541 for residents of Halton Region (Burlington, Halton Hills, Milton and Oakville)

Real Campus

Real Campus offers phone or text-based counselling sessions, webinars, and wellness tips, covered through your Student Association health plan are available by phone 1-877-390-7325 or through the Real Campus website.

HOW CAN WE COPE WITH SOCIAL DISTANCING?

5 WAYS TO REDUCE STRESS

 

Winter 2021 semester

*UPDATED* What can I expect for the winter semester?

Most of our programs will be delivered online for the Winter 2021 semester. 

There are some full-time programs that require extensive access to campus facilities or clinical settings in order to meet learning outcomes. Unfortunately, these programs can’t be delivered online and are suspended for the Winter 2021 semester. 

Most programs are a combination of real-time (synchronous) and pre-recorded (asynchronous) delivery and use a combination of online tools, such as Blackboard, Microsoft Teams and Zoom. There will likely be online tools that are specific to various programs. Your professors and/or program coordinator will provide details.

Find program contacts below if you have questions about the fall semester:

Centre for Arts, Design and Information Technology

Centre for Business

Centre for Community Services & Early Childhood

Centre for Construction & Engineering Technologies

Centre for Health Sciences

Centre for Hospitality & Culinary Arts

School of Hospitality and Tourism Management

Centre for Preparatory & Liberal Studies

Continuing Education

Are there a changes for the Winter 2021 semester tuition deposit?

In recognition of the continuing financial pressures caused by COVID-19, we have reduced the minimum tuition deposit fee for the winter semester by 50 per cent. This reduced deposit fee does not affect your tuition amount.

New students who wish to register for the winter semester will now be expected to pay the following non-refundable deposit by Wednesday November 4, 2020. Please refer to your Registration/Invoice Letter for specific instructions.

  • Domestic students – $250 deposit (previously $500)

Please note: New international students are still required to pay the full first semester fees to accept their offer and confirm their registration.

Is there a tuition payment plan for the Winter 2021 semester?

We recognize that COVID-19 has presented challenges for students, including unanticipated financial pressures, and so we have established a tuition payment plan for the Winter 2021 semester.

The payment plan is available to new and returning domestic students and returning international students.

Students can pay their Winter 2021 semester tuition in full on December 11, 2020, or in three instalments, due on the following dates:

  • First instalment — December 11, 2020
  • Second instalment — January 22, 2021
  • Third instalment — February 22, 2021

How to sign up for the tuition payment plan

Students can sign up for the Winter 2021 semester tuition payment plan on STU-VIEW. The form will be available November 16, 2020 – January 22, 2021. Students must be registered for winter programs to qualify.

Will there be tuition reductions because programs are delivered remotely?

While the format for the fall semester will be different, we remain committed to helping you build the skills and experience you need to kick-start your career. Tuition fees support the cost of academic program delivery, including instruction, assessment and administration, all of which is still taking place. These fees also support the many student support services that are now being delivered online, including virtual counselling sessions, tutoring, career advising, Accessible Learning Services and more. Tuition is not specific to location or mode of delivery. With this in mind, we will not be offering discounts for the Winter 2021 semester. This applies to both domestic and international students. George Brown remains committed to helping students successfully complete their programs, and we will continue to ensure that learning outcomes are met while programs are being delivered through alternative and remote format.

My program is suspended for the winter semester. What are my options?

Students affected by full-time winter program changes will be contacted directly by the Registrar’s Office to outline options and next steps.

*UPDATED* If I start my program and decide online learning isn't for me can I defer?

Full-time students who wish to withdraw from their Winter 2021 semester program and receive a partial refund must do so by January 22, 2021. 

Check georgebrown.ca/current-students/important-dates to see all appropriate deadlines.

Domestic students who want to defer to a future intake, should contact admissions@georgebrown.ca. Your request will be reviewed based on availability and capacity. International students should contact their admissions officer or send an email request to intladmissons@georgebrown.ca.

*UPDATED* If I start my program and decide I want to withdraw will I get a refund?

Full-time students who wish to withdraw from their Winter 2021 semester program and receive a partial refund must do so by January 22, 2021.

Check georgebrown.ca/current-students/important-dates to see all appropriate deadlines.

Online learning is new to me. Where can I find supports?

Check out our Online Learning site for tips and resources on how to be a successful remote learner. It offers five modules you can complete at your own pace.

Get started at onlinelearning.georgebrown.ca.

Students can also find academic support at our Tutoring and Learning Centre (TLC). The TLC offers online services including real-time chats. 

And our Library Learning Commons staff are available online to help students with research questions. 


Spring 2021 semester

*UPDATED* What will the Spring 2021 semester look like?

To ensure we maintain the health and safety of everyone on campus, George Brown College is rolling out a gradual and phased approach to in-person learning, aligned with guidelines set out by public health and government officials.  

How we deliver programs for our Spring 2021 semester (starting May 10) will depend on direction provided by public health officials and the government. Please check back for updates. 

 


Financial supports

What emergency financial supports are available to me?

The Student Association and George Brown College COVID-19 Relief Fund aims to assist domestic and international students facing financial emergencies due to the COVID-19 pandemic.

Applications for the 2020 spring semester are now closed. Please check back for details about future semesters.

Find more information, including FAQs specific to this fund, at georgebrown.ca/apply/financial-aid/awards-and-scholarships/types-of-awards/covid-19-relief-fund.

Student Association supports

You can learn more about other financial services and supports provided by the Student Association at studentassociation.ca/covid-19/.

Will student grants or awards for 2021 be impacted by COVID-19?

Student grants and awards will go ahead as usual. Find more information about Student Awards at georgebrown.ca/financialaid/awards_scholarships/.


Important dates and deadlines

Visit georgebrown.ca/current-students/important-dates for a full list of important dates for full-time students.

When are fees due for the Winter 2021 semester?

We recognize that COVID-19 has presented challenges for students, including unanticipated financial pressures, and so we have established a tuition payment plan for the Winter 2021 semester. 

The payment plan is available to new and returning domestic students and returning international students. 

Students can pay their Winter 2021 semester tuition in full on December 11, 2020, or in three instalments, due on the following dates: 

  • First instalment — December 11, 2020 
  • Second instalment — January 22, 2021 
  • Third instalment — February 22, 2021 

How to sign up for the tuition payment plan 

Students can sign up for the Winter 2021 semester tuition payment plan on STU-VIEW. The form will be available November 16, 2020 – January 22, 2021. Students must be registered for winter programs to qualify. 


International students

Who is my international student advisor?

Contact Michelle Choi via email mchoi@georgebrown.ca if you are in the following centres:

  • Hospitality and Culinary Arts
  • Preparatory and Liberal Studies
  • Construction and Engineering Technologies
  • Arts, Design and Information Technology

Contact Charissa Hu via email at chu@georgebrown.ca if you are in the following centres:

  • Business
  • Community Services
  • Health Sciences
  • Early Childhood
  • School of ESL
I'm worried about my health insurance coverage. Am I covered?

International students currently residing in Canada are covered for medical visits, tests, and hospitalization in regard to the COVID-19 virus. Current International students should reach out directly to the insurance provider (Morcare) at 1-888-472-8356 or 1-888-985-1552 with questions. For more information please visit their website: wespeakstudent.com/.

Alternatively, you can also contact Student Association with any health insurance coverage via email: healthbenefits@sagbc.ca.

Will I have health insurance coverage if I arrive earlier than my semester start date?

Upon request, insurance for new George Brown students shall commence 30 days prior to the effective date stated on the application on file with the Insurance Administrator, provided premium has been paid, if the Insured Person arrives prior to such effective date. Early arrival covers acute conditions that require immediate assistance, hospital/ER, walk-in clinic, doctor visits, hospitalization but excluding pre-existing conditions.

Students should directly contact the Student Association Health Benefits Office at: memberservices@sagbc.ca for any health insurance-related queries.

What are my accommodation options if I need to quarantine when I arrive in Toronto?

Students are responsible for making their own accommodation plans by reaching out to the contacts below (or arranging a private accommodation) prior to travelling to Canada. Students are also responsible for all fees/costs related to their accommodations.

The George student residence

Students staying at The George will be required to take a taxi from the airport directly to the college residence at 80 Cooperage St. and quarantine for 14 days upon arrival to Toronto.

Students will need to quarantine (self-isolate) in their suite which means they will be restricted from accessing all common areas, kitchens and the laundry room area. Access to these areas can resume after the 14-day quarantine (self-isolation) period.

Students will need to prepare items they will need such as medication supplies for the 14 days in advance of arriving in Canada. A supporting document will be provided to you that highlights your delivery options for meals, groceries and supplies, in case you need to order anything.

A member of our residence staff team will follow up with students to ensure all areas of need have been effectively reviewed. Any support materials that students may require will be emailed to you.

Contact information for the George student residence:

Molly Smith
Residence Life Coordinator
msmith@georgebrownresidence.ca

Jessi Sidhu
Residence Life Coordinator
jsidhu@georgebrownresidence.ca

Here’s a list of hotel accommodation options upon arrival in Toronto. However, please note that:

  • This is a referral only from George Brown College. George Brown does not take responsibility for any individual guest charges nor is the college liable for any hotel issues that might arise before, during, or after hotel stay.
  • Please direct all reservations and hotel related questions to the hotel Sales Manager whose name and contact details are located under each hotel.
  • Capacity is limited at individual hotels and students who plan to quarantine at select hotels are encouraged to make their reservation well in advance of arrival in Canada.

Crowne Plaza Toronto Airport

3 Carlson Court, Toronto, Ontario, M9W 6H5
https://www.ihg.com/crowneplaza/hotels/us/en/toronto/yyzca/hoteldetail/hotel-overview

Price:  $92.00 is based on single occupancy (includes 3 meals per day). Taxes of 13% HST and 4% MAT are applicable.
Transportation from airport to a hotel can be arranged with the hotel directly.

Booking Contact Person:
Dina Dickson
dina.dickson@cptayyz.com
Assistant Director of Sales & Marketing
Direct – 416-675-4729
Hotel -   416-675-1234 ext. 1472

Fairfield by Marriot (Airport Hotel)

3299 Caroga Dr, Mississauga, ON L4V 1A3
https://www.marriott.com/hotels/travel/yyzfs-fairfield-inn-and-suites-toronto-airport/

Price:  $92.00 is based on single occupancy (includes 3 meals per day). Taxes of 13% HST and 4% MAT are applicable.
Transportation from airport to a hotel can be arranged with the hotel directly.

Booking Contact Person:
Dina Dickson
dina.dickson@cptayyz.com
Assistant Director of Sales & Marketing
Direct – 416-675-4729
Hotel -   416-675-1234 ext. 1472

Holiday Inn Airport East Toronto

600 Dixon Road, Toronto ON, M9W 1J1
https://www.ihg.com/holidayinn/hotels/us/en/toronto/yyzae/hoteldetail

Price: $89.00 per room per night plus taxes on single occupancy and taxes are 4% MAT & 13% HST. Double occupancy at $99.00 per room per night plus taxes (no meals).

Entire room + meals package (3 meals per day) will be $139.00 per room per night on single occupancy.
Transportation from airport to a hotel can be arranged with the hotel directly.

Booking Contact Person:
Pari Sambasivan
Sales Manager
416-240-4384
p.sambasivan@yyzae.com

Please reference code: GeorgeBrown600

How will remote learning schedules work for students in different time zones?

Whether course delivery is synchronous (in real-time) or asynchronous (completed in student’s own time) is determined your program coordinator.

Once you’ve registered for your courses, connect with your program coordinator for details of online learning schedules.

Where can I find the latest COVID-19 updates from Immigration, Refugees and Citizenship Canada (IRCC)?
What new IRCC measures are there regarding Post-Graduate Work Permit program eligibility?

International students are required to have a valid study permit, or a study permit approval-in-principle, or under implied status, in relation to their studies contributing to PGWPP (Post-Graduate Work Permit Program) eligibility. If students begin their program online without a valid study permit, or study permit approval-in-principle, or under implied status, this time will NOT be counted towards PGWPP eligibility.

Immigration, Refugees, Citizenship Canada (IRCC) has implemented changes to provide more flexibility on eligibility rules for the Post-Graduation Work Permit Program for students who need or want to start their Canadian study program online from abroad.

Three changes are being introduced:

  • Students may now study online from abroad until April 30, 2021, with no time deducted from the length of a future post-graduation work permit, provided 50 per cent of their program of study is eventually completed in Canada.
  • Students who have enrolled in a program that is between eight and 12 months in length with a start date from May to September 2020 will be able to complete their entire program online from abroad and still be eligible for a post-graduation work permit.
  • Students who have enrolled in a program with a start date from May to September 2020 and study online up to April 30, 2021, and who graduate from more than one eligible program of study, may be able to combine the length of their programs of study when they apply for a post-graduation work permit in the future, as long as 50 per cent of their total studies are completed in Canada.

To be eligible for these measures, students must have submitted a study permit application before starting a program of study in the 2020 spring, summer, or fall semesters, or the January 2021 semester. All students must eventually be approved for a study permit.

For students who were already studying in Canada, their eligibility will not be impacted by institutional closures or a move to distance education.

For more information, please see the Government of Canada website.

If I'm extending my study or work permit or visa, do I have to provide biometrics within 30 days?

Immigration, Refugees and Citizenship Canada (IRCC) recently announced that biometrics collection would be exempted for temporary resident applications submitted within Canada, including for study permits (and extensions), co-op work permits, temporary resident visas and post-graduation work permits.

For applications submitted outside of Canada, if the biometric site closest to you is closed, IRCC will automatically extend the deadline to give your biometrics. You are not required to give your biometrics until the site collection offices reopen. This applies even if your biometrics instruction letter (BIL) says you have 30 or 90 days.

IRCC will NOT issue a new BIL, however, you are required to take your original BIL to your new appointment to show proof of payment.

I need a proof of enrolment letter to extend my study permit/visa. How can I make the request?

International Student Services is currently working remotely to maintain student services for international students. Students can make a request for their enrolment letter online at applynow.georgebrown.ca/International/letterrequest.

It is also recommended that all international students submit a copy of their study permit online at applynow.georgebrown.ca/International/studypermitupload/ to help us assist you better.

Can I extend my study permit if my program is now expected to be completed later than the original completion date?

International students are required to have a valid study permit for the entire duration of their program. If your study permit is expiring prior to the program completion date, you will be required to extend your study permit as early as possible. Students who are required to complete a Work-integrated learning component (e.g. co-op, externship, field placement, practicum) are also required to apply for/extend their co-op work permit as well.

For more information, please contact your International Student Advisor. (See FAQ - Who is my international student advisor?)

My work integrated learning component is cancelled. What are my next steps?

International students whose work integrated learning component (co-op/field placement/externship) has been cancelled/postponed, must first connect with their academic program coordinators or placement coordinators to determine the new dates. Once the dates have been confirmed and IF your co-op work permit and/or study permit needs to be extended, please contact your international student advisor (visit georgebrown.ca/international/currentstudents/ for their contact details, or see the 'Who is my international student advisor?' FAQ below).

What if I have applied for my co-op work permit and have not yet been approved? Can I use my off-campus authorization (printed on my study permit) to work during the work-integrated learning term?

As a facilitation measure, IRCC has stated that study permit holders may use the off-campus work authorization for co-op if the work is less than 20 hour/week while waiting for their co-op application. If the co-op application is refused, they must stop working immediately.

Is there a withdrawal/refund policy for international students?

For most international students enrolled in the Fall 2020 semester, the standard George Brown College withdrawal/refund policy will apply. See standard policy at georgebrown.ca/international/accepted-students/withdrawal-and-refund-policy. The final date to withdraw with a partial refund is September 21, 2020*.

However, George Brown will have an exceptional policy in place for those students who are studying online from outside Canada only and who have applied for their study permit on or before Sept. 15, 2020 and either have received or are awaiting for a decision on their Stage 1 approval-in-principle.  

Students who begin their online studies from outside Canada without a study permit/approval/approval-in-principle, and are later refused a study permit at either Stage 1 or 2, including after George Brown Day 10, will be eligible for a full refund of their pre-paid tuition fees**, less a $100 withdrawal fee, upon submission of the refusal document from IRCC (Immigration, Refugees and Citizenship Canada) to the college (intlwithdrawal@georgebrown.caby December 11, 2020***

What is the two-stage study permit approval process?

Visit the Government of Canada's Study Permit: COVID-19 program deliver page for details.

While there will likely be a high rate of study permit approval at Stage 2, some applications can also be refused at that stage as well. 

*Students pursuing studies from within Canada (online or in person) a Study Permit or implied status for Study Permit is required. Therefore, the Day 10 withdrawal/refund policy applies. 

**Pre-Paid tuition refund will not include some material fees and health insurance premium. Students residing outside of Canada can opt-out of health insurance for fall 2020 term. The deadline is Oct. 8, 2020. Please visit studentassociation.ca/health for more information.  

***Students must contact the college at intlwithdrawal@georgebrown.ca by Dec. 11, 2020 with the IRCC refusal documentation in order to avail of the exceptional policy.  

 

Online privacy

We understand you may have questions and concerns about privacy during a semester that is delivered in remote format. George Brown College takes privacy and security concerns seriously and is committed to taking steps to protect your privacy online. We’ve addressed questions we’ve received from students below.

If you have a question about online safety and privacy, please email ask.george@georgebrown.ca.

HOW DO I SET BOUNDARIES FOR ONLINE COMMUNICATION WITH FELLOW STUDENTS WHEN WORKING ON GROUP ASSIGNMENTS?

Normally group work would happen in-class or on-campus. With remote learning your classmates may contact you on different online platforms and at different times, which can be overwhelming.

Your professor can assist you with setting guidelines for appropriate online group work, including recommended platforms, optimal timing and expectations for behaviours.

At George Brown, classroom management is the responsibility of your teaching faculty. And this extends to online engagements between students that are facilitated by the professor or required for the purposes of academic work.

If throughout the semester you have any concerns with respect to the behaviour of classmates in online group work, speak to your professor(s) immediately.

You can also connect with Couselling and Student Wellbeing for support and advice on setting boundaries.

I’M CONCERNED ABOUT BEING TRACKED BY GEORGE BROWN COLLEGE ON MY PERSONAL COMPUTER. WHAT SHOULD I DO?

George Brown College tracks data that tells us about the use of our online learning and other IT systems. This helps the college support IT troubleshooting, maintenance and data security, and tailor the delivery of IT services to support learning and teaching.

Professors may use data on how students access course materials, for example, to follow-up with students who have fallen behind.

We may also use online proctoring technology that collects video images and other data from the test-taking process to maintain academic integrity.

I’M CONCERNED ABOUT FELLOW STUDENTS RECORDING CLASS VIDEO CHATS/CONFERENCES. WHAT SHOULD I DO?

This is a valid concern and one that is covered by a few college policies.

All students are required to seek permission to record classes, including video chats and conferences. This policy is covered by George Brown College’s Student Code of Behaviour and Community Standards.

Students who receive an academic accommodation to record a class should let their instructor know and receive the instructor’s acknowledgement to proceed with the recording of the class.

Any recordings made of class content are not to be copied, and are only for a student’s personal use, for study and learning purposes. Unauthorized access or use of any course-related materials and inappropriate use of digital technology are violations of the George Brown College Academic Integrity Policy. Any violation of this policy can be reported to the department Chair or Public Safety and Security.

I DON’T FEEL COMFORTABLE SHOWING MYSELF OR MY HOME ON VIDEO DURING CLASS CHATS/CONFERENCES. WILL THIS AFFECT MY PARTICIPATION GRADES?

Expectations for class participation, including what is required for participation marks, are set by professors. When professors set these expectations, they are required to follow guidelines (as set out in the college’s Academic Policies) and communicate them to students.

Your professor should share their expectations at the beginning of your courses. They will tell you what will be used for grading and whether live video class participation is required as a graded component of the course.

Make sure you read your course outline completely and ask your professors questions if you are not clear of the expectations.

If factors related to the physical environment, such as a lack of privacy in your home, create challenges for you when it comes to appearing on video, you’re encouraged to speak with the professor or program coordinator.

If there are disability-related reasons that present barriers to appearing on video, students should contact and register with Accessible Learning Services to ensure that appropriate methods for course participation and evaluation are available to them.

You can also connect with Counselling and Student Wellbeing to assist with any issues related to feelings of stress or discomfort in these circumstances.


Student Association of George Brown College (SAGBC)

Can I still access SA legal support?

The Student Association continues to provide legal support related to financial issues. See the Student Association web site for more information and email Bill Reid at legal@sagbc.ca for consultation and advice.

What about Student Association events?

Please check studentassociation.ca and their social channels (below) for information on online events.

Main SA Social Media: Instagram: @sagbc Facebook: @SAofGBC Twitter: @sagbc

Community Care Centre Facebook: @communitycarecentre Instagram: @communitycarecentre

Recreation and Events: Instagram: @sagbcevents Facebook: @EventsSquad

What happens if I have academic issues or concerns?

The Student Association’s academic support program is available to you through email academic@sagbc.ca or at our hotline 416-415-5000 ext. 6320.

Who do I contact if I have health plan questions?

E-mail: healthbenefits@sagbc.ca or website wespeakstudent.com

Phone: 1-800-315-1108

In regard to COVID-19:

  • Morcare call centre is available to assist with any inquiry and coverage confirmation. Students can reach them at 1-888-985-1552
  • Students can also reach out to the insurance company directly. Students can reach IAssist at 1-866-472-8356


Student residence, The George

*UPDATED* Are there spots available for the Winter 2021 semester?

In order to promote health standards and practices, the residence will be open at a reduced capacity for Winter 2021 semester.  

Find information about available spaces, other updates and how to apply at georgebrown.ca/current-students/services/residence


Tech support

How do I access tech support?

Tech support is available online through GBC Assist. Find trouble shooting tips and submit your service request at georgebrown.ca/current-students/websites-apps-and-technical-support/tech-support.

How do I reset my password?

Connect with the Contact Centre for assistance at (416) 415-2000 or 1-800-265-2002.

I'm having problems with Blackboard. Where do I get help?

If you have forgotten your password, you can try one of the following:

  1. Use the Forgot Password? Link on the Blackboard login page
    -Use the Forgot Your Password? link on the Blackboard Login page
    -Enter your ID number and click 'Forgot your password', then answer your secret challenge questions to reset your password
  2. Visit https://service.georgebrown.ca. and log in using your student ID
    -From the self-serve menu, select Change Password
    -Enter your current password in the Current Password field
    -Click on and Review the criteria for your new password
    -Enter your new password and confirm your new password in each field
    -Click OK
  3. Download the GBC app, and change your password directly from the home menu of your app
  4. Connect with the Contact Centre for password support


Work-integrated learning (field placements, clinical placements, co-ops)

What happens to my work integrated learning opportunity?

Many of our employer partners are hosting virtual and in-workplace (if appropriate) work-integrated learning and co-op placements. Students can contact their program coordinator to confirm the status of work-integrated learning opportunities.