COVID–19 Information for Employees

How to report COVID-19 exposure

Employees who are experiencing COVID-19 symptoms, who have tested positive, or have been exposed to someone with COVID-19 must do the following: 

  1. Self-isolate immediately after symptoms start or after contact with a person who has tested positive.
    Required self-isolation periods
  2. Contact Toronto Public Health at 416-338-7600 or book a test at a COVID-19 testing location. 
  3. Alert Health, Safety and Wellness at 
  4. Notify your supervisor(s). 

COVID-19 health & medical advice

For COVID-19 personal health or medical advice contact Toronto Public Health at (416) 338-7600 and visit for more information.

Updated Feb. 17, 2021

Supports for employees and their families 

With high COVID-19 case counts continuing, many of us are struggling to stay positive. Limiting our social interactions is the best way to keep our community safe, but it can feel isolating and frustrating.   

If you’re feeling overwhelmed by the stress of these difficult times, support is available through the Employee and Family Assistance Program provider Shepell FGI. In addition to mental health support and professional counselling services, the program offers information and resources related to children, elder care and other family services. 

Employees and their families can call 1-866-833-7690 or visit


Check the COVID-19 FAQs for employees.