Student Email Support

Students checking email on a computer

Every full-time George Brown student receives their own college email account. This is where you’ll receive important college notifications, so it’s important that you check your George Brown email frequently.

Your George Brown College account is the best way to:

  • Ask your teachers questions
  • Exchange study notes with a classmate
  • Submit assignments
  • Receive important information from the college on tuition, program status and transcripts
  • Find out about class cancellations or schedule changes
  • Keep track of important deadlines and key dates, like exams and intersession week

Access to the George Brown student email is available to currently registered students and up to 1 year after your last registered course.

Outlook calendar

Your account — offering 100MB of storage capacity — also gives you access to Microsoft Exchange calendar functions. The calendar will allow for coordination with your instructors and key college contacts regarding office hours, advising sessions, consultations and other important dates. You’ll also be able to easily send group emails to other students by program or course.

About your email address

You’ve been provided with an email address that consists of your first initial and last name, and if necessary, a number. For example, John Doe’s email address would be jdoe@mail.georgebrown.ca and a second John Doe would be jdoe1@mail.georgebrown.ca. This address will remain active through your time at George Brown and for one year following completion of your program.

How to set up your George Brown email

You can access your new account by going to https://mail.georgebrown.ca Open New Browser Window.

  1. To log in, enter your student ID number as your user name and the password you received with your registration package.
  2. Once you’re in your inbox, you can discover your new personal email address by clicking on Options, near top right-hand corner of screen.
  3. Then click on Account, on the left-hand Options bar. The first item displayed: Mailbox owner, contains your email address.

It’s important that you do this as soon as possible, because your teachers will be expecting you to use this address when you submit assignments throughout the semester.

How to forward your George Brown emails to your personal account

If you want to receive your personal and school emails in one inbox, it is possible to have your George Brown email forwarded to your personal account (Hotmail, Live, Gmail, Yahoo, etc.) or you might prefer to have your personal email forwarded to your George Brown account. Learn how to forward your George Brown emails to your personal account.

Forwarding is a convenient way to receive all your email in one place, but please note that if you forward your George Brown College email to your personal account there is a risk of emails being lost or blocked by spam filters in the process of forwarding. Should any such problems occur, students will not be exempt of their responsibilities to the college.

Questions?

If you’d like to know more about the college’s student email, please read our Student Email Frequently Asked Questions.

How to set up your George Brown email account on your smartphone:

Android devices

Be sure to back up the information on your mobile device before proceeding. The initialization process may wipe out existing information stored on your device.

Note: These instructions have been tested using an Android version 4.1 phone; you may find minor differences for your device. The essential parameters, such as Exchange server name, apply regardless of device/Android version. Consult your device manual for further instructions. A wealth of information is also available on the Internet.

  1. On your Android device, access the Settings menu.
  2. Under Accounts select Add Account.
  3. Select Microsoft Exchange ActiveSync.
  4. Enter your College email account: your assigned email prefix (e.g. jsmith@georgebrown.ca)
  5. Enter your password: the password you selected at https://service.georgebrown.ca.
  6. Select Manual setup.
  7. Enter the Domain\user name: \gbc\student ID number (or employee #) (e.g. 123456789).
  8. The password field should automatically be populated. If not, enter it now.
  9. In the Exchange server field enter: mail.georgebrown.ca.
  10. Check the box labeled: Use secure connection (SSL).
  11. Uncheck the box labeled: Use client certificate.
  12. Select Next, and configure your personal preferences for the frequency and amount of data to synchronize.
  13. Select Next again, and name this account if you choose.
  14. Select Done. Your device is now set up to synchronize data with the College’s email system.

Please note that deleting an email message from your mobile device will now result in the simultaneous removal of the message from the College’s email system.

Apple devices:

Be sure to back up the information on your mobile device before proceeding. The initialization process may wipe out existing information stored on your device.

Apple has published an ‘Exchange ActiveSync Account Quick Setup Guide’ for its iOS devices, outlining how to synchronize with email providers (e.g. GBC). The URL is: http://support.apple.com/kb/HT2480.

The pertinent GBC parameters are:

  • Email: your assigned email prefix (e.g. jsmith@georgebrown.ca)
  • Server: mail.georgebrown.ca
  • Domain: gbc
  • Username: student ID number (or employee #)
  • Password: your regular College password
  • Use SSL: On

Please note that deleting an email message from your mobile device will now result in the simultaneous removal of the message from the College’s email system.