Interpersonal Capabilities

Human Skills Framework:
Interpersonal Capabilities

I demonstrate self-awareness when I:

Reflect on my past experiences to gain insight into my thoughts, behaviours, strengths, and areas for improvement.
Seek and consider feedback from others to establish a broader personal perspective.
Identify how my emotions influence my thoughts and behaviour and how they impact others.

I am professional and self-managed when I:
Demonstrate dependability, ethical behaviour, honesty and trustworthiness.
Hold myself accountable for the obligations and responsibilities I have undertaken or been given.
Take steps to improve the quality of my work based on self-reflection and feedback.
Exhibit behaviour and actions that enhance personal reputation and contribute positively to success in the workplace.

I demonstrate empathy when I:

Value the perspectives of others with different backgrounds, identities, and life experiences.
Respect that the actions of others are shaped by world views and life experiences that are different than mine.
Identify sources of interpersonal conflict and de-escalate using tolerance and respect.

I foster equity, diversity and inclusion when I:
Learn the experiences, challenges, perspectives, ways of knowing, and contributions of others who are different from me.
Reflect on how my own thoughts, words and actions impact others who are different from me.
Identifies and challenge systemic barriers to equality and inclusiveness.
Participate in or develop training, activities or programs that teach or embed social awareness, social justice, health & safety, and equity issues.

I demonstrate collaborative teamwork when I:
Contribute my strengths, skills, and experiences to the development and achievement of shared goals.
Receive and provide feedback and support in a constructive and considerate manner.
Am open to the diverse thoughts, opinions and contributions of others to learn and grow.

I manage stress effectively when I:

Recognize the sources of stress and the impact on me and others and respond respectfully.
Practice self-care by proactively limiting stressors, using strategies and setting healthy boundaries.
Adjust my emotions, thoughts, and behaviour to effectively cope with stressful or difficult situations.
Seek out appropriate resources to help address and cope with stress.

I communicate effectively when I:

Write clearly, concisely, and correctly in a manner that meets the communication purpose and needs of the audience.
Actively listen and respond to verbal messages in a manner that ensures the speaker feels understood.
Speak clearly, concisely, and correctly in a manner that meets the communication purpose and needs of the audience.
Demonstrate non-verbal communication appropriate to purpose and context.
Use communication to build positive professional relationships and personal profile.