George Brown Polytechnic is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work and live in the community with each other.
Virtual Service Desk
The fastest way to connect with the Office of the Registrar is by accessing our Virtual Service Desk. Join the queue to connect with one of our representatives.
Services Available:
- Registration: We can help with adding or dropping courses from your timetable and answer questions about course load and fees.
Note: The Registration team does not provide academic advising for special timetables. Please contact your academic centre. Once added by your department, the course(s) will be available for selection in STU-VIEW and will generate fees based on course hours within the deadline to add.
The Registration team cannot assist with admissions or international student issues, such as study permits or enrolment and graduation letters for international students. Please choose the appropriate department to get support with those inquiries, Domestic Admissions or International Student Enrolment Services.
- Financial Aid: OSAP, bursaries, scholarships and awards.
Access the Virtual Service Desk
Virtual Service Desk Hours:
April 27 to May 15: Monday to Friday 10:00 a.m. to 2:00 p.m.
After May 15: Monday to Friday 9:00 a.m. to 1:00 p.m.
Please note that the virtual desk may close early due to high capacity on some days. We apologize for any inconvenience this may cause.
For in-person support, our team of Information Specialists are available at our Student Service Centres, or you may call our Contact Centre.
Admissions
Responsible for processing applications and student mailing.
Contact Admissions Staff
Due to the high volume of applications and admissions inquiries, please direct your question (s) to our admissions email address at admissions@georgebrown.ca. We monitor this email address on a regular basis (Monday to Friday) and will respond at our earliest opportunity. Please include your OCAS application ID and George Brown Student ID Number on all correspondence.
Financial Assistance and Student Awards
Responsible for OSAP, work-study, bursaries, scholarships, and awards.
Contact Financial Assistance and Student Awards Staff
General Inquiries
FinAid@georgebrown.ca
Awards Inquiries
Awards@georgebrown.ca
Registration
Responsible for ensuring that student registration records are processed, including; course registrations, payments, course or program withdrawals, and RESP Request Forms.
For course withdrawal requests that cannot be completed through STU-VIEW, please submit via email to registration@georgebrown.ca. All requests must be submitted from your George Brown email or an email address on file. Please include the CRN and COURSE CODE of the class(es) you wish to withdraw. Emails are honoured by the date received.
Contact Registration Staff
To contact registration staff please send an inquiry to the Registration Department or for Continuing Education students sending a withdrawal inquiry to the Continuing Education department.
Frequently Asked Questions about Registration:
- Academic Records
- Information about Apprenticeship Registration.
- Information about the process to withdraw.
Records
Responsible for ensuring that student records are accurate and accessible when requested, including grades, transcripts, credentials, and convocation.
Contact Records Staff
To contact us please send an inquiry to the Records Department, call 416-415-2000, or come in person to any of the Student Service Centres. Frequently Used Forms include Transcript Request Forms, Education Verification Requests, Credential Replacement Request Forms.
Convocation
Information about Convocation. Staff can be reached here: convocation@georgebrown.ca.
Please note that Convocation email account is monitored from March to the end of June.
Please contact your Academic Department for grades and confirmation that you have met all the requirements to graduate. If unsure of the number, you can call via the Contact Centre at 416 415-2000 or visit the George Brown Contact Us page.