George Brown Polytechnic is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work and live in the community with each other.

Social presence
Interactivities
Technology has facilitated the expansion of the number of interactivities in the learning environment which potentially increases the number of interactions teachers have to facilitate, monitor and potentially assess. The social opportunities in some of these interactivities are key to learning as it is socially-embedded (Dumont et al., 2012). For example, students and teachers can interact synchronously and/or asynchronously; students can interact with other students; students and teachers may interact with content in multiple ways. Therefore, digitalization requires teachers to add a third skillset to their pedagogical and content knowledge domains (TPACK model; also see ISTE Standards for Educators). Digitalization also requires students to be digitally fluent; see ISTE Standards for Students. The infrastructure of the institution must support this skills development of both educators and students sufficiently; see ISTE Standards for Educational Leaders.
A key area of focus for any online environment are the ways in which the relationships (often taken for granted in face to face environments) are translated to the online space. In the digital space, it is important to acknowledge the relationships between the people in the space as well as the relationships between people and technology. Bates (2014) reminds us to consider the Learner – Materials (technology) relationships as exemplified in simulations, adaptive learning software, textbooks, LMSs, YouTube Videos, and Podcasts; Learner – Teacher relationships as exemplified in synchronous seminars, online discussion forums, and email; and Learner – Learner relationships as exemplified in MOOCs, virtual worlds, group work, social media, and wikis.
Clear Communication
Here are some ways to clearly communicate expectations to students: Create a detailed syllabus with documented learning outcomes, descriptions of technology devices, clear delivery methods, explicit engagement opportunities, and assignments aligned with learning outcomes. Create a syllabus with a course schedule that clearly communicates when and where students will engage with content and learning activities. Online learning requires the development of self-directed learning and time-management skills, so students need to know what the expectations and deadlines are. Consider what you will do and what your students will do, and when and where (CAST, n.d.).
Feedback
Technology affords new avenues for student engagement and feedback. “Technologies such as voting systems, online discussion forums, wikis and blogs allow practitioners to monitor levels of understanding and thus make better use of face-to-face contact time. Delivery of feedback through digital audio and video, or screen-capture software, may also save time and improve learners’ engagement with feedback” (HEFCE, 2010, p. 21). The first step towards delivering feedback in the digital space is to have a clear understanding of the type of feedback you want to provide and the purpose of that feedback. For some general tips on getting started with feedback, you can visit the Feedback Module in the OAE Teaching modules series.