George Brown Polytechnic is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work and live in the community with each other.
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You can set up the multi-factor authentication (MFA) using the Microsoft Authenticator app on your mobile device. The app is then linked to that specific device. Please follow the relevant instructions below for set up assistance.
1. If you still have your old device and are moving to a new device:
Set up MFA on your new device before resetting your old device. This can be done by following the same steps for setting up MFA by going to your Microsoft security info page and going through the setup. Once you have set up Microsoft Authenticator on the new device, you can remove the old phone from your account on the same security info page. Now the authentication prompt will appear on your new phone.
2. If you cannot use your old device:
If you have lost or broken your device, reach out to the IT Helpdesk by calling 416-415-5000 ext. 4357 or visit our Library Help desk at Library Learning Commons (LLC) for in person support during open hours.
For more information, see the MFA Frequently Asked Questions.