George Brown Polytechnic is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work and live in the community with each other.
The following are procedures and processes for the WAVE Clinic:
Patient Registration Information:
New and returning clients/patients must register for an appointment. You can register for an appointment by:
- Using our online registration form
or
- Call us at (416) 415-4547 between 8 a.m. – 4:30 p.m.
Please note: Due to an anticipated high volume of calls, we recommend clients/patients use our online registration form for faster service.
- All new and existing clients/patients must pre-register for an appointment.
- You will be assigned to a student(s), and they will contact you to schedule your appointment.
Please note: Clients/patients who register will be granted an appointment on a first-come, first-served basis. It may take several months to be assigned to a student.
Health Screening & Onsite Safety Process:
Prior to arrival
- Prior to the scheduled appointment, all clients/patients will be screened via telephone by their student provider.
- All clients/patients who have a confirmed appointment must pass a telephone health pre-screening process.
- All clients/patients are advised to follow good hand hygiene while on campus. Hand sanitizing stations are available at the entrance to the WAVE Clinic.
- All clients/patients feeling ill or experiencing any respiratory illness or any other acute illness, must reschedule their appointment.
- All clients/patients who screen probable for a respiratory illness, that include symptoms such as fever, respiratory infections, rash, eye infections or any other abnormal symptoms will be rescheduled after their symptoms have been resolved and have met public health guidelines.
- Any client/patient who requires an accommodation may be accompanied by one individual. Please inform the student or staff of any required accommodation at the time of the appointment booking.
- Accompanying individuals should not attend if they are ill or experiencing any acute illness. Individuals accompanying the patient will be asked to wait outside the Clinic in the reception area unless absolutely required.
Upon arrival
- We ask that you arrive 10 minutes early to accommodate the screening process.
- Upon arrival to the 3rd floor client reception area, please hand sanitize. Please click here for instructions on how to properly rub your hands while sanitizing.
- You will be checked in by a client services representative.
- A client services representative will ask if your student has completed a health pre-screening with you and if you are still feeling well.
- Upon successful screening (results are negative), your assigned student will greet you in the reception area and escort you directly to the Clinic.
- Patients with a positive secondary screening will be dismissed from the WAVE Clinic Reception and will have their appointment rescheduled. All positive screening patients should follow Toronto Public Health guidelines.
- Please expect to pay for your treatment at the start of your appointment during the WAVE Clinic Registration process.
- We currently only accept debit and credit card payments.
- We do not accept cash or personal cheques.
- Patients who arrive late may have their appointments rescheduled.
- If you become ill with a respiratory illness within 10 days after your appointment, please contact us at:
- email: chsclientservices@georgebrown.ca
- phone #: 416 415 4547
- or call the George Brown Polytechnic Contact Centre at 416-415-2000 or Toll-free: 1-800-265-2002