Online Chat Help

Research Help

Using the AskON button below, start a live chat with library staff to get help with research for your assignments, or to find out more about library resources.

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Text us at: 647-931-1830

AskON Hours

  • Mon - Thu: 9 a.m. - 9 p.m.*
  • Fri: 9 a.m. - 5 p.m.
  • Sat - Sun: 12 p.m. - 5 p.m.

*Except Holidays

Outside of askON hours, please send us your questions through our Library Help online form and we will get back to you soon.

Technology Help

LLC staff can help you with technology inquiries such as resetting your password, setting up GBC email on your phone, borrowing equipment, and more.

Call us at: 416.415.5000 x8255

Tech Help Hours

  • Monday - Friday: 8 a.m. - 9 p.m.
  • Sat - Sun: Closed

*Except Holidays

You may also visit a library Help Desk in person at any location during open hours, or submit a support ticket at any time through GBC Assist.