Student Referral Guide

• A student is considering dropping their program or struggling with their courses due to personal issues. 

• Refer student to their Academic Program Co-ordinator/Associate Dean for support.
• Refer student to Counselling for additional supports and appropriate referrals (e.g. Accessible Learning Services (ALS), Office of Anti-Racism, Equity and Human Rights Services (OAREHRS)).

• A student who uses a wheelchair finds the campus challenging to navigate.
• A student needs support requesting a document in an accessible format.

• Contact the Manager of Accessibility, Inclusion, and AODA Compliance.

• A student reports that their professor is not adhering to the accommodations outlined in their accommodation plan from Accessible Learning Services.

• Contact Accessible Learning Services.
• Contact Associate Dean/Dean.

• A student is suspected of alcohol and substance intoxication.
• A student is engaging in behaviour which is disruptive to an in-person or online class, and does not respond to support provided or re-direction.

• Classroom management issues should go to Associate Dean.
• Contact Public Safety and Security [(416) 415-5000 or by pressing “0” on Campus telephones] for triaging when there is a safety concern or a need for immediate de-escalation. 
• For all other concerns contact the Office of Student Conduct and Support who will triage student as needed for further supports.

• An Indigenous student is inquiring about culturally relevant supports
• A Black international student is new to the country and seeking assistance in finding a part-time job.
• A student is hoping to connect with their peers through social events or volunteering.
• A student is a member of the 2SLGBTQIA community and is seeking guidance on available supports/resources on campus.
• A student is a member of the 2SLGBTQIA community and is seeking guidance on available supports/resources on campus.

• Suggest the student reach out to one of the following, where appropriate:
  • Black Student Success Network
  • Indigenous Initiatives
  • Peer Mentor Plus
  • Counselling Office
  • Student Association
  • International Student Hub
  • Career Services
  • Student Life
• Also consider contacting the Student Association for Student Clubs.
• Community Care Centre (Operated by the Student Association George Brown Polytechnic)

• A student finds their professor rude, unhelpful, or unfair.
• A student disagrees with a professor’s teaching methods

• Contact the Associate Dean/Dean.
• Refer student to the Expression of Student Concerns and Complaints Policy for more information on filing a formal complaint.
• If discrimination is involved, contact the Office of Anti-Racism, Equity, and Human Rights.

Discrimination or harassment

• A student faces discrimination or harassment based on race, gender, sexual orientation, age, disability, or other protected grounds*, including derogatory remarks from peers.

• Contact the Office of Anti-Racism, Equity, and Human Rights.
• For more information refer to the Human Rights Discrimination and Harassment Policy.

• A student is seeking or has been denied accommodations based on family status. For example: a student’s Work-Integrated Learning placement conflicts with their caregiving duties for their children or elderly parents; a student has a baby and is unable to attend class.

• Contact Professor/Associate Dean/ Dean.
• Contact the Office of Anti-Racism, Equity, and Human Rights.

• A student is concerned about their finances.

• Contact the Counselling office for support and to provide resources.
• Apply for Awards and Bursaries, including emergency bursaries.
• Contact the Financial Aid Office to explore other resources.

• A student is experiencing food insecurity.

• Refer the student to SNAP (Student Nutrition Access Program).
• Contact the Counselling office for support and to provide resources.

• A student fears they will soon be unhoused.

• Refer the student to the Housing Advisor.
• Contact the Counselling office for support and to provide resources.

• A student who has seizures needs to have their emergency plan on file in each building they attend class.

• Contact Accessible Learning Services.

• A student is seeking religious accommodations during the exam period.

• Contact Professor/Associate Dean/ Dean.
• Contact the Office of Anti-Racism, Equity, and Human Rights.

• A student has vandalized or destroyed another student’s property.
• A student is filming or photographing another student without their consent.
• A student is uncomfortable with another student’s behaviour when working together on a group project

• Contact Public Safety and Security [(416) 415-5000 or by pressing “0” on Campus telephones] if immediate assistance is needed.
• Contact the Office of Student Conduct and Support to file a complaint.
• Offer a referral to Counselling.

Sexual Harassment or Sexual Violence

• A student discloses they are experiencing sexual harassment or sexual violence.
• A student is uncomfortable with inappropriate comments a professor made about the student’s body/outfit during class.
• A student has experienced or witnessed domestic violence or gender-based violence and is struggling with emotional distress.

• Contact the Sexual Violence Response Advisor.
• For more information refer to the Sexual Harassment and Sexual Violence Policy.
• Encourage the student to contact the Counselling office.