Contact IELTS Test Centre

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Contact the IELTS Testing Centre at George Brown Polytechnic 

If you have any questions, please get in touch by email or telephone: 

ielts@georgebrown.ca

Tel. 416-415-5000 ext. 2564 

Hours of Operation 

We are open Tuesday to Friday from 8:00 am to 4:00 pm.

Where are we located? 

Our main office is located on the St. James Campus of George Brown Polytechnic in downtown Toronto. 

200 King Street East, Room 430A
Toronto, ON
M5A 3W8

We offer IELTS testing services at multiple venues across Ontario.

Find IELTS locations and dates

We appreciate your feedback

The IELTS Test Centre welcomes your feedback about our services, materials, and facilities. If you would also like a response made directly to you, please include your email address.

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George Brown Polytechnic IELTS Test Centre feedback procedure

Test Day Feedback/Test Day Complaint

1. The Venue Staff get the candidate to complete a complaint form

2. Administrative (office) staff receive the feedback/complaint and follow up with the candidate within 1 working day

3. All Test Taker Complaints are uploaded onto Protecht.

Email or Online Form Feedback/Complaint

1. Administrative (office) staff receive and review the feedback/complaint and determine if it requires follow up

2. If follow up is required, the Administrative staff will follow up by phone or email within 1 working day

3. If follow up action did not resolve the issue, the incident will be escalated to the Centre Manager

4. If further guidance is required, the Centre Manager is to follow up with the Regional British Council Team.