George Brown Polytechnic is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work and live in the community with each other.
We're here to help
Need help setting up your GBP email on your phone, resetting your password, or getting on college Wi-Fi? Submit a ticket through our IT service — it provides help and information on a wide range of tech-related topics.
Help Desks located at your campus Library Learning Commons (LLC) can assist you with Brightspace, email, Wi-Fi, and password issues. The LLC also offers short-term equipment loans.
If you would like to get assistance over the phone, call the GBP Help Desk at 416-415-5000 ext. 4357. You can also call the Contact Centre at 416-415-2000, toll-free (Canada and the United States) at 1-800-265-2002.
If you are experiencing an accessibility issue with ITS tech support information, you can report the problem using the Accessibility Feedback Form, or email digitalaccessibility@georgebrown.ca.
Tech Support Self-Service Resources
Having trouble with your password? Email acting up? Need help connecting to Wi-Fi? Find answers to common tech questions below.
Brightspace Support for Students
Check out how-to videos, FAQ, and access the Brightspace Live Chat, available 24 hours a day, seven days a week. Employees can visit the Brightspace Faculty Resources page for help.
College email
Get details on how to get started with your GBP email, how to set it up on your phone, and access college email FAQ.
Equipment loans
Need to borrow a laptop, tablet, hot spot, cables, or other tech gear? The Library Learning Commons (LLC) offers short-term equipment loans.
Password reset
Forgot your password or having issues? Find out how to fix common password problems.
Printing on campus
Learn the steps to print materials on campus using Paper Cut. The details are available using the tech support database. You can also visit your campus LLC for help.
Connecting to GBP Wi-Fi
Learn about GBP’s Wi-Fi networks. Find out which one is right for you and how to connect.
Still looking for an answer?
Current, future and international students submit questions on a range of topics to our Ask George platform. Access several ITS-related FAQ.