Student Residence – Frequently Asked Questions

If you have a question that is not featured on this page, please do not hesitate to contact us : info@georgebrownresidence.ca

Q. What is the location for the residence?

The residence is located at 80 Cooperage Street, Toronto ON M5A 0J3 (open in Google Maps), Downtown Toronto next to the Distillery District. Short walk to classes at St. James and Waterfront Campuses and less than 40 minutes via transit to the Casa Loma Campus.

Q. How do I apply for residence?

Applying for Academic Year (September – April)

You can apply to residence by filling out the online application available at www.georgebrown.ca/residence or by visiting our My Housing Portal. Applications are accepted on a first-come, first-serve basis. When you apply for residence you are required to pay a $475.00 security deposit.

Spaces are limited for returning students applying for the Fall-Winter 2017/18 Term and acceptances for these spots will be based on a lottery system. In order to be eligible for the February 6th acceptance you must apply by February 5th 2017! Any returning students who apply after February 5th will be eligible for “returner spots” as they become available based on first come first serve.

Applications that do not include a security deposit are considered incomplete and will not be considered for acceptance. You can apply online by filling out a residence application by selecting the Apply Now button in the top right hand corner of the residence webpage. Applications are accepted on a first-come, first-serve basis.

Applying for Winter (January - April)

Residence applications for the Winter Term open in late October. The number of spaces available for the January intake fluctuate throughout the Fall term, due to a varying number of students giving up their space in residence. We still encourage you to apply as we will try our best to accommodate students looking for housing in the Winter Academic Term. Contact us if you are interested in starting residence in January and we will be able to help you further with the application process.

Applying for Summer Semester (May - August)

Students that are interested in staying with us over the Summer are more than welcome to do so! We will be offering accommodations for students to live at the Residence over the summer at the total cost of $2775.00 or monthly installments of $750.00 (August is prorated). You are now able to apply for summer at www.georgebrown.ca/residence. Students that currently live in the residence and would like to continue residing at The George for the Summer do not need to move out, however, may be moved to another floor to ensure they are living in a community with their peers and to help us ensure all suites get thoroughly cleaned.

Q. What is the $475.00 deposit used for?

A deposit of $475.00 is required with all applications. Once you have moved in, your deposit will be used as damage security for your room. It is returned to you less any charges owing after you have moved out. You will be required to fill out a Room Inspection Form upon arrival. This form will be held on file for the duration of your stay with us; once you have moved out we compare your room inspection form to the current state of your room. Payment for your security deposit can be made via Visa, MasterCard, Discover Card, Wire Transfer, debit, certified cheque, or bank draft. Security deposit refunds are returned in the form of a cheque and take from 6-8 weeks to process.

Q. When will I find out if I have been accepted into the residence?

Academic Year Acceptance

Our first round of formal acceptance emails will be mailed out in February. If we reach full capacity you will receive a waitlist notification. Following February 6th, we will be communicating to new applicants every 10 business days with the status of your applications/acceptance.

Q. What is included in the acceptance email?

In the acceptance email you will receive instructions on how to complete the rest of your acceptance details online. The online process requires you to provide details related to contact and health information, payment information, emergency contact information, and personality profile questions that will help you to select a roommate. You will also be asked to review and accept the Student Residence Agreement, which is a legal document that serves as the contract between you and the residence. Please ensure that you read it carefully and keep a copy for your records.

If you do not wish to complete your acceptance online, paper copies of the acceptance forms are available from the residence.

Q. What if I cannot make the payment options as outlined?

Please contact the Residence Manager to discuss your concerns.
NOTE: The George residence does not accept promissory notes from students who are planning to use the proceeds of their OSAP loan to pay their Residence fees. You must make the necessary arrangements to submit your residence fees prior to the due dates or your spot in residence may be forfeited to a student on our waitlist.

Q. What are Primary and Secondary Contacts?

During the application process, students are asked to identify a primary and secondary contact. It is strongly recommended that these contacts are the parents or legal guardians of the resident. The Primary or Secondary Contact will serve as an emergency contact and may also be communicated to if any other significant concerns or problems arise with the resident. In the case where the Primary contact is unavailable, the Secondary contact will be notified. Once the residence is provided with this contact information, the Manager will notify the Primary and Secondary contacts, via the supplied e-mail, that they have been identified as Primary/Secondary Contacts for the resident related to their housing at GBC. This e-mail will outline the role and responsibility of the Primary/Secondary Contact and provide the Primary/Secondary Contacts with the opportunity to opt-out of this role.

Q. When do I have to complete filling out my acceptance information?

Once you have received an acceptance letter from us you are required to complete filling out your acceptance information online as soon as possible. The deadline to have this information filled out by is as follows:

Academic Year 2016-2017 Deadline: May 15, 2017
Winter Semester 2017 Deadline: November 25, 2017

Please note that a payment is due by June 15th 2017 for all payment options. If we have not received your payment by the June 15th deadline we may cancel your application, and retain your security deposit as an administration fee and the next student on the waitlist will be accepted. Please see our cancellation policy for further information.

The same deadlines are applicable to those using paper copies of the application.

Q. I have a medical concern and require special consideration in the room assignment process. What should I do?

Please provide your details on the Medical, Accessibility, and Special Consideration section when completing your acceptance information within your application to provide us with more information about how we can support your success in residence. Students requiring special accommodations on campus are encouraged to contact the Accessible Learning Services Office on campus. The residence includes accessible housing options, and accessible common spaces.

Q. I have a lifestyle orientation that the residence may need to know about in order to support my success. What do I do?

Please provide as much detail as possible on the Special Consideration section when completing your acceptance information within your application to help us determine how we can best support your success in residence. In many instances, we will contact you directly to further discuss how to ensure you are set up for a successful residence experience. If you would prefer, please email us directly at info@georgebrownresidence.ca so we can put you in touch with a Residence Life Coordinator.

Q. How is my roommate selected?

Everyone accepted into residence must fill out the "Profile Questions" which are available when completing the acceptance process online. Fill out the personality profile on your own and answer each question truthfully. This way you end up with the best results possible.

You will be notified by email when the roommate selection process is opened on the portal. For a set time period (typically approximately 1-2 weeks) students are given the opportunity to select their own roommate online. Students will browse roommates online, send messages to potential roommates, and accept roommates using the portal. This applies ONLY to the Fall/Winter terms. Summer roommate matching is done using your online profile.

Don’t want to select your own roommate or weren’t successful using the Portal? No problem! The residence will select a roommate for you based on your answers to the "Profile Questions".

Have your own roommate in mind?

You can request a specific roommate via email. As long as you have both been accepted to study at George Brown, are accepted into the residence, and we receive both requests prior to the deadlines, we can often accommodate these requests. Please note that there are no co-ed suites available. All roommate requests must be sent to the residence by July 15th 2018, any requests that are received after this deadline are not guaranteed to be granted.

Q. When do I find out who my roommate is for the Fall/Winter Academic term?

By the beginning of August, you will have received a “confirmation of roommate” notice that will include the name and contact information of your roommate. If you had not already done so, you can contact your roommate and get to know them better.

Q. When do I find out what room I am assigned to?

We do not give out your room number prior to your arrival. The reason for this is that changes to our room registry may occur before you arrive and we want to ensure we provide you the correct information about your room. Therefore, all room assignment information is provided upon arrival.

Q. Can I bring additional cooking devices?

Yes you can, with a few exceptions. All cooking devices must have an automatic shutoff, be approved by CSA, and must not have an open element (for example hot plates and indoor grills are not permitted). All appliances are subject to approval by Residence staff. Toaster ovens, slow cookers, rice cookers, and toasters are great examples of what you can bring. Induction-style heat elements are also allowed in Residence and are a great option for boiling water and cooking with a frying pan. If you have any questions as to what is safe and approved, just ask!

Q. Are there meal plans in residence?

There are no residence meal plan options at this time. Your suite includes a full sized fridge and microwave with extra space for some cooking appliances (see Question 13 for details). In addition, community kitchens with full sized stoves are distributed through the residence. The neighbourhood features a nearby grocery store and many dining options such as Fuel+, Impact Kitchen, and Tabule just to name a few.

Q. Are housekeeping services offered?

Yes they are! We are proud to offer bi-weekly light housekeeping services to our residents. This means that every two weeks a housekeeper will come to your suite and do light cleaning in your bathroom and kitchenette areas. Students need to ensure that all counter tops and table spaces have been cleared in order for the housekeepers to sufficiently clean your living space. If your suite is too messy with clutter housekeeping services will not be provided. Bedrooms are the students’ responsibility to clean, as our housekeepers do not enter their private space.

To help with cleaning throughout the year, we have vacuums for borrow, available at the front desk.


Q. What if something breaks in my room?

If something breaks in your suite, you can log into your residence portal account and create a maintenance requisition form. This form authorizes our maintenance staff to enter you room between the hours of 8:00 AM to 5:00 PM to repair the damages you have requested. Non-emergency requests can take a few days to complete, so we ask for your patience. If the damage is an emergency, we ask that you alert our staff to the situation by calling the front desk. Please note that any damage to the suite that has occurred at the fault of the resident will be billed.

Q. When is the front desk open?

Our front desk is open 24 hours a day 7 days a week. Staff is available for questions, comments and/or concerns around the clock. Please stop down and get to know our Residence Services Representatives, they are here for you!

Q. Are family or co-ed accommodations available?

The Residence does not offer any family or co-ed accommodations at this time. GBC has a housing office that can help you find off campus housing. Please visit www.georgebrown.ca/housing/ or stop by the Welcome Desk at any of the campuses.

Q. Is parking available for residents?

There are no parking services offered by George Brown at the residence. Underground parking can be obtained based on availability from a third-party provider. Information on use of the underground parking will be provided on this page as we receive it. George Brown College Residence does not monitor or take responsibility for the parking facilities located in the basement level of the building.

Q. What kind of security is in place?

The residence offers secure, controlled access 24 hours a day, 7 days a week. In addition, cameras monitor all hallways and common areas in the Residence and our staff takes regular walking rounds to ensure the safety of the residents and guests. An RA and Manager are always on call, and are available to help students regardless of the issue. George Brown security staff is onsite and the front desk is also open 24 hours a day to serve students.

Q. Can I have guests in Residence?

Yes, each resident can sign in as many as two guests at a time. Your guests must submit valid photo identification which includes a student card, driver’s license, and age of majority card. Health cards and passports are not accepted as identification. The guest is required to leave their identification at the front desk and then retrieve it when they are signed out by their host. Comprehensive details on the guest policy can be found in the Residence Community Living Standards found in your Residence handbook (handbooks will be available Summer 2016).

Q. Can I have overnight guests in Residence?

Yes, overnight guests must be signed in at the front desk, and students are able to have up to two guests at a time. There are limits on what time a guest can sign in, and how many consecutive nights they can stay that will be posted in your Residence Community Living Standards which is available for you to view from the documents page. Communicating with your roommate and ensuring you are both exercising mutual respect is important when it comes to having guests stay over.

Q. How will I know what events are going on in the residence?

Stay connected with Instagram @thegeorgeresidence and Twitter @GBCResidence to keep on top of what’s going on in the residence. Each year our Resident Advisors also host a Facebook page for the residence community to keep connected. Your Resident Advisors (RAs) are always organizing fun educational and social events each month to give students a chance to get to know each other and stay connected! These events allow you to meet people in your new community but most importantly allow you to have fun! Each month we will distribute calendars with a list of all event titles and descriptions attached so that our students always know when and where they can attend great programs! Our staff is always looking for new programming ideas, so make sure to attend floor meetings and chat with your RA to give them your feedback on what you would like to see in residence!

Q. Winter Break

It is mandatory for students to leave residence during the Winter Break while no classes are in session. You are asked to clear out your fridge and turn off the lights, and remove all food that can go bad while away for the break. International and distant students who need to live in residence are able to submit a request form to management by November 15th (forms will be available at the front desk in October and November). The cost for students to stay over the Winter Break is $250.00.

Q. Summer

Students do not have to leave between the end of April and the summer term if they are wanting to live at The George over the summer months. They will be asked to shift to a new room after their exams (in order for us to clean the entire building). Summer residence is offered at a reduced rate.

Q. Pets

Pets are not permitted in residence.

Q. Cancellations

Students should refer to our cancellation policy for details on how to cancel their residence application. Declining your GBC offer or cancelling your enrollment from the college does NOT constitute a cancellation from residence. You must log onto the portal and cancel your residence application separately.

Q. Can students stay for 12 months?

Yes, while our “Academic Term” agreement is from September to April, students are asked in early March if they would like to stay over the Summer Term (from May to August). If you are a current resident living at The George and are interested in applying to live at the Residence for the Summer Term your $475.00 deposit will transfer over to your new application given there are no cleaning or damage charges within your suite from the Academic Year. A total of $2775.00 is required to stay over the Summer or monthly installments of $750.00 due on the 1st of each month (August is prorated).

Q. Are there Residence spaces for students who arrive in January?

The number of spaces available for the Winter intake change due to a varying number of students withdrawing from their programs and/or residence each year. Contact us if you are interested in starting residence in January and we will be able to help you further with the application process.

Q. How do I get an income tax receipt?

The George Brown College Residence is a “designated residence” for property tax and rent purposes, meaning that residence fees cannot be claimed on income tax returns. The only claim allowed is $25 for the year (with no receipt necessary), as directed by the Ontario government. For this reason, the residence does not issue tax receipts for residence fees. For further information, please visit the Ontario Ministry of Finance.

Q. How Does Laundry Work?

A laundry card will be provided to all residents upon move in. Students will be able to load this laundry card with money when needed. The cost of laundry will be approximately $2.25 per wash and $2.00 per dry. The Laundry room is located on the second floor of the Residence with 11 washing machines and 12 dryers.

More Info?

IMPORTANT:

  • At this time we currently have a fully accepted building of students for the 2017/2018 term and would recommend looking for alternative housing here: www.georgebrown.ca/housing. We will open our Winter 2018 applications in October for students who are interested in staying with us in January 2018 – April 2018.  

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