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Tutor Training


    The TLC tutor training program has been certified under the International Tutor Training Program (ITTP) through the College Reading and Learning Association (CRLA) and as such the TLC tutors undergo a thorough training process to ensure that they are well-prepared to work with a variety of learners and to meet students’ individual academic needs. TLC tutors complete six hours of mandatory tutor training once they are hired, as well as an additional three hours of skill development every semester during Intersession Week. Tutors are also given on-the-job training in the form of team tutoring and mentoring, and are required to complete several online training modules such as AODA and Human Rights 101. A brief description of each training module is below.


    Initial TLC Training

    The initial six-hour training module is broken up into two main parts: subject specific (math or English), and administrative focused (policies, procedures, and general tutoring strategies) and takes place over two evenings prior to the start of the semester.

    1. Subject Specific


      The three-hour English Tutor Training focuses on establishing good tutoring practice and modeling facilitation of an English tutoring session. A review of grammar terminology and discussions of writing samples are embedded in the training. Tutors are also introduced to tips on how to handle difficult situations, while also receiving an orientation to useful resources available at the TLC.


      The three-hour Math Tutor Training module focuses on establishing good tutoring practice, overview of math content across the different campuses, communication in mathematics and multiple solutions for a math problem. All tutor trainees are also taught how to effectively question tutees to maximize learning and how to deal with difficult situations as they arise.


    3. General Policies, Procedures, and Strategies

      The second module of the TLC's tutor training is a three-hour session focused on administrative duties that help to ensure a welcoming, cooperative learning space for all, as well as general tutoring strategies. These strategies include working with a Consultant from the Disability Services office in tutoring students with disabilities and other learning challenges. Tutors receive an overview of different disabilities and a variety of strategies to help them work more effectively with students of all backgrounds.



    Team Tutoring


    New tutors initially tutor as part of a "tutoring team", whereby the TLC Advisor tutors with the TLC Tutor observing. Eventually, the new TLC Tutor joins in, and when ready, takes over to tutor the tutee. New TLC Tutors are also encouraged to observe more senior TLC Tutors as they tutor, thereby learning effective tutoring techniques.


    Ongoing Skill Development


    In addition to the training mentioned above, and the Skill Development Workshops and Online Training Modules, tutors also complete self-directed development in the form of Tutor Passports and monthly Reflections. On average each Passport includes 10 goals related to tutoring strategies and/or content (English or math specific) that increase in difficulty as the tutor works at the TLC. The monthly Reflections are a chance for the tutors to reflect on what worked well and what needs to be improved. These reflections are read by the TLC Advisors and then a summary for each campus is sent to the tutors so they are aware of the struggles and triumphs of their peers.