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FAQ

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How can I book an appointment to use TLC services?

Advance Bookings:

 

The TLCs at George Brown College offer 1 week advance booking at all of our centres. Check below for our easy booking options.

 

Booking your Appointment:

 

Please note that all appointments are  done through our EASY online booking system, WCOnline. 

 

All students must register for a free WCOnline account even if booking in-person or over the phone. Please feel free to contact your specific centre with any questions.

  • Online: To book online, please follow the below instructions:
    • First time user? Read our Instruction Manual and then visit WCOnline to register and book your appointment.
    • Returning user? Visit WCOnline to log in and book your appointment.

  • In person: Please go to any of the TLC locations and a TLC staff member will assist you in booking your appointment.
  • By phone: Call us and make an appointment by speaking to someone directly. No messages please, as appointments need to be confirmed.
 

For information on the length of tutoring sessions, go to How much time with a TLC Tutor can I get?   

 

For information on late/missed appointments, go to What happens if I’m late or miss my tutoring session? 

 

I am not a GBC student anymore, can you refer me to a tutor?
The TLC can only be used by students who are registered in courses at George Brown. Students who have graduated or who are no longer taking courses (ie. through Continuing Education) are unfortunately not eligible to use the TLC services. The TLC also cannot make referrals to external tutoring services.
Can I send you my paper for correction?
TLC tutors do not proofread or edit a students' work for them. A tutor would be happy to go through the assignment with you and work with you to develop your own proofreading/editing skills. To book an appointment please visit How do I book my tutoring session? 
Can I make a standing weekly appointment?
The TLC allows for advance booking at all of its locations. The TLC does not allow students to make standing weekly appointments in order for the services to be offered in a fair manner for all students interested in using the TLC. Visit Book Now for more information on how to book at each campus.
Do you offer tutoring in subjects other than math and English?
The TLC offers tutoring for accounting.  The TLC does not do course specific tutoring. In order to find out if your program has peer lead groups for a particular course, please contact your program's coordinator and/or student success specialist. For more information on what the TLC can do, please visit Services.