Please Note: This program is permanently suspended and is no longer accepting students for the September 2019 intake and beyond.

Graduates of the Business Administration – Retail program at George Brown College in Toronto will develop the skills and knowledge to work in areas of retail such as store design, merchandising initiatives, logistics, inventory, security planning and plan-o-gramming. They will be able to work in diverse team settings and lead projects with relevant and practical skills. They will also be well prepared to seek further education.

B163_B123 Business student smiling at the camera.


Program name
Business Administration – Retail
Experiential learning
Field Education Course (Optional)
3 years (6 semesters)
Starting month
Ontario College Advanced Diploma
Method of study

Year of Study

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Program Availability

Domestic students
Sept. 2019 Suspended
Jan. 2020 N/A
May 2020 N/A
International students
Sept. 2019 N/A
Jan. 2020 N/A
May 2020 N/A

Full Description

This program is suspended for September 2019 intake.

The Business Administration – Retail advanced diploma program prepares students with the knowledge and skills to work in areas such as store design, merchandising initiatives, logistics, inventory, security planning and plan-o-gramming.

Graduates may choose to work for a large multinational company, national store chain, small chain or individual store outlet; take over a family operation; or open their own location or virtual storefront. This three-year program provides students with the tools to grow within their chosen company to a number of positions related to retail functions.

This learning experience will enable graduates to demonstrate:

  • Plans and strategies to support a retail environment (physical and online) including retail marketing, logistics and store design
  • Development of a business plan
  • Assessment of marketing and sales concepts and strategies and the application of them to the needs of the organization
  • Application of human resource practices to support management objectives and the organization
  • Performance of work in compliance with relevant statutes, regulations and business practices

This Centre for Business program is part of our School of Management.

Experiential Learning

Field Education Course (Optional)

Your Field Study options

This program (B123) is also offered with work experience. Students who wish to apply for Business Administration – Retail with Work Experience should apply to B163.

In addition to on-the-job work experience, George Brown College endeavours to provide field education opportunities with real world challenges and clients. Find out more about field education at the Centre for Business.

Students have the option of earning a business elective credit with the Field Education Course (BUS 1067).

Program Standards and Learning Outcomes

The graduate has reliably demonstrated the ability to:

  1. Evaluate the impact of global issues on an organization’s business opportunities by using an environmental scan.
  2. Apply principles of corporate sustainability, corporate social responsibility and ethics to support an organization’s business initiatives.
  3. Assess and use current concepts/systems and technologies to support an organization's business initiatives.
  4. Conduct and present research to support business decision making.
  5. Plan, implement and evaluate projects by applying project management principles.
  6. Perform work in compliance with relevant statutes, regulations and business practices.
  7. Apply human resource practices to support management objectives and the organization’s goals.
  8. Use accounting and financial principles to support the management and operations of an organization.
  9. Assess marketing and sales concepts and strategies and apply them to the needs of an organization.
  10. Outline principles of supply chain management and operations management and assess their impact on the operations of an organization.
  11. Participate in the development of a business plan.
  12. Develop strategies for ongoing personal and professional development to enhance work performance in the business field.
  13. Outline strategies used to manage risks in an organization's business activities.

Required Courses

In order to graduate from the B123 program, you need to complete 36 courses: 30 Mandatory courses, 3 Business Electives, and 3 General Education Electives.

Depending on the results of your placement tests, you may be required to take COMM 1003 (English Skills) or CESL 1003 (English Skills-ESL) before progressing to COMM 1007. Similarly, you may be required to take MATH1027 (Business Math with Remediation) before progressing to MATH 1138. COMM1003/CESL 1003 and MATH 1027 do not count towards the 36 courses required for graduation, and you will be charged for these extra courses. Please speak to the Business Office staff if you need any assistance.

General Education Courses (Semester Three, Four, Five and Six): You must complete 4 General Education courses. 1 mandatory (“Successful Social Relations” - GHUM 1087) and 3 chosen from at least 2 of the following categories: Social Sciences (GSSC), Arts and Humanities (GHUM) or Science and Technology (GSCI).

You are required to make up any failed or dropped courses before you are eligible to graduate. You can make up these classes during the day, and some are offered in the evening through Continuing Education. Please check with the Business Office staff to ensure that the Continuing Education courses are equivalent to what is taught in the full-time program. Please note that some courses may not be offered in every semester. Our staff can assist you in any special timetable requirements you may have.

Printable Curriculum Planner 2019-2020pdf file


semester courses
BUS 1038Business Concepts INONE
COMM 1007College EnglishNONE
COMP 1010Business Computer Applications INONE
HRM 1008Fundamentals of Human ResourcesNONE
MARK 1020Principles of Marketing INONE
MATH 1008Math for Business & ManagementNONE


semester courses
ACCT 1036Principles of AccountingNONE
BUS 1040Project ManagementNONE
COMM 1034Professional Communication ICOMM 1007
COMP 1115Business Computer Applications IICOMP 1010
MGMT 2037Retail ManagementMARK 1020
PSY 1129Organizational BehaviourNONE


semester courses
MARK 1002Professional SellingMARK 1020
MGMT 1034Retail ManagementMARK 1020
MGMT 2036Customer ServiceMARK 1020
MGMT 4009Operations ManagementMATH 1138
STAT 1012Business StatisticsMATH 1138
GHUM 1087Successful Social RelationsNONE


semester courses
ACCT 2031Managerial AccountingACCT 1036
BUS 1041Small Business ManagementBUS 1038
BUS 1044Business LawNONE
MGMT 3013Shopper ResearchMARK 1020
STS 1037Career Planning and DevelopmentNONE
Select One General Education Elective


semester courses
ECON 1032MacroeconomicsNONE
MGMT 1020Management Decision MakingMGMT 4009 & ACCT 2031
MGMT 2040Retail LogisticsMGMT 1034
MATH 1138Retail MathMATH 1008
Select One Business Elective
Select One General Education Elective


semester courses
MGMT 3022Omni-ChannelMGMT 1034
MGMT 3021Retail Computer SimulationSuccessful Completion of Semester 5
MGMT 3012Store DesignMGMT 1034
Select Two Business Electives
Select One General Education Elective

Detailed course outlines

List of General Education Electives


Business Electives

Elective courses
CMMK 1114Business Research & Report WritingCOMM 1034
CMMK 1127The Business Media in CanadaCOMM 1034
COMP 1113Principles of E-BusinessCOMP 1010
MARK 2053Negotiation SkillsNONE
BUS 1067Field Education CourseBy application only - applications available in SJC 103 & SJA 313A
HRM 2027Coaching for Effective Performance ManagementHRM 1008
ECON 1021Environmental EconomicsECON 1031 or ECON 1032 or ECON 1034, ECON 1034
CMMK 1156Talking BusinessCOMM 1034
MGMT 3014Field Based Advanced CoachingHRM 2027 and by interview only
MGMT 3015Quality Improvement through Lean/Six SigmaNONE
BUS 3015Applied Business PlanningMARK 1020, ACCT 2031, MATH 1008 & HRM 1008

Your Career

You will be prepared for a variety of administrative and management positions in the retail industry including store environment, online environment or corporate office. Positions may include:

  • Buying Assistant
  • Inventory Analyst
  • Plan-o-grammer
  • Retail Web Designer
  • Store Designer
  • Retail Logistics Specialist

Future Study Options

For information on future study options, see

There are many pathways into the Business Administration - Retail Advanced Diploma B123 program including high school, work and other college or university programs. After graduating from the program, students can go on to work or further education through a graduate certificate or other college or university degree.


$4,170.00 *

Additional Cost

*Amounts listed are the total of tuition, materials, student service and ancillary fees for the first two semesters of programs starting in Fall 2018. Fees are subject to change for programs starting in Fall 2019 and at later dates.

International students: Visit the International Fees and Related Costs page for more information.

Admission Requirements

Applicants are selected on the basis of their academic achievement, including the required courses, and any other selection criteria outlined below.

  • Ontario Secondary School Diploma or equivalent**
  • Grade 12 English (C or U)
  • Grade 11 Math (M or U) or Grade 12 (C or U)

** Mature Student status (19 years of age or older)

Mature Students may take the Admissions Assessment for English and Math, OR may consider upgrading to achieve the credit(s) needed in English and Math.

Please note that George Brown is committed to ensuring that applicants will succeed in their program of choice and meeting the minimum requirements does not guarantee admission to the program. Applicants may be required to have grades higher than the minimum requirements stated.

Course Exemptions

Some college and university credits may qualify you for exemptions. Please visit for more information.

English Proficiency

Proficiency in English communications is necessary for success in this program.

Please visit for more details

International Students

Visit the International Admissions page for more information.

How Do I Apply to the Program

Apply To

Domestic students should apply through Ontario Colleges

Contact Us

Information Sessions

On-campus information sessions are held on a regular basis. Come and have your questions answered. Learn about the program content and career options, meet your friendly professors and staff, and experience what it is like to be in a George Brown College classroom. Sign up for an upcoming session.

Domestic Students Admissions

For inquiries about domestic admission requirements, admission deadlines, or the admissions process, please contact the Admissions Office at or visit the Admissions web page.

International Student Admissions

For inquiries about international admission requirements, permits and visas, accommodations, or anything specific to international students, please contact the International Centre at or visit George Brown International.
Phone: (416) 415-5000 ext. 2115


For inquiries about OSAP, Bursaries, Scholarships and other financial inquiries, please contact the Financial Aid Office at or visit the Financial Aid web page.

Entry Advising

For advice on the various program options and which program might be best suited for you, make an appointment to see an Entry Advisor. Please review these frequently asked questions or choose to book your appointment using the link provided.

  1. Book online:
    Complete and submit the Client Intake Form

Centre for Business

For questions regarding programs at the Centre for Business or if you require more information, please do not hesitate to contact us. Our knowledgeable staff are available to assist you.

For general inquiries, please contact the Centre for Business:
Phone: (416) 415-5000 ext. 2160

Business Administration – Retail (B123/163)

For inquiries related to this program (for example, course-specific information) please contact the Co-ordinator:

Mario Pascucci, Program Co-ordinator


Colin Williams, Chair, School of Management


Book a Meeting with the Chair:

Visit Our Campus

This program is offered out of our School of Management and classes take place at our St. James Campus, mainly at 200 King St. E., and 290 Adelaide St. E., Toronto, ON, Canada.

Campus tours are offered on a regular basis. Sign up today! You can also check out our virtual tour.

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    George Brown College is continually striving to improve its programs and their delivery. The information contained in this calendar is subject to change without notice. It should not be viewed as a representation, offer or warranty. Students are responsible for verifying George Brown College admission, graduation, and fee requirements as well as any requirements of outside institutions, industry associations, or other bodies that may award additional designations concurrently with, or after completion of, a George Brown College program.