The two-semester Personal Support Worker (PSW) program teaches students the skills required to provide or assist with personal care for the elderly, the chronically ill and persons with disabilities, who may be living in the community, in long-term care facilities and in select ambulatory care settings. Classes are held at our state-of-the-art Daphne Cockwell Centre for Health Sciences located at the Waterfront Campus.
Personal Support Worker (PSW)
Ontario College Certificate
Year of Study
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Sally Horsfall Eaton School of Nursing Programs PDF
This program is currently only available to domestic students.
Personal Support Worker (PSW) is a program that teaches students the skills required to provide or assist with personal care for:
- the elderly
- the chronically ill
- people with physical disabilities living in the community
- people in long-term care facilities
- people in select ambulatory care settings
- people in acute medical and surgical settings
- people receiving palliative care
Over the course of two semesters, you will learn the full range of skills required to assist people with their personal and household needs in order to ensure their comfort and safety.
Courses focus on the skills and abilities needed to create a climate that promotes the optimal physical, social and emotional well-being of each client.
Your Field Study options
As a student in the Personal Support Worker program, you will learn how to practice as a member of an interprofessional health care team through a variety of hands-on experiences. These experiences will include supervised placements in institutional and community settings, and an interprofessional simulation centre experience.
Please note: Faculty supervised clinical practicums take place in various settings across the Greater Toronto Area. The clinical practicum experience may vary between day and/or evening shifts depending upon the practice setting.
Program Standards and Learning Outcomes
The graduate has reliably demonstrated the ability to:
- Work within the personal support worker role in community,
retirement homes, long-term care homes and/or hospital care settings in
accordance with all applicable legislation and employer’s job
description, policies, procedures and guidelines.
- Act responsibly and be accountable for own actions while recognizing
the boundaries of knowledge and skills within the personal support
worker role that require collaboration with the clients, families,
supervisors and/or other members of the interprofessional care/service
- Participate as a member of the interprofessional care/service team
and maintain collaborative working relationships in the provision of
supportive care in community, retirement homes, long-term care homes
and/or hospital care settings.
- Provide client-centred and client-directed care that is based on
ethical principles, sensitive to diverse client and family values,
beliefs and needs, and which follows the direction of the plan of
- Establish and maintain helping relationships with clients and their
families reflecting open communication, professional boundaries,
employer’s policies and adhering to confidentiality and privacy
- Identify relevant client information using basic assessment and
communication skills and report and document findings in accordance with
the requirements of employer policies and procedures and all applicable
- Promote and maintain a safe and comfortable environment for clients,
their families, self and others including the implementation of
infection prevention and control measures and emergency first aid
procedures that are in keeping with the plan of care/service plan,
employer policies and procedures, and all applicable legislation.
- Assist clients across the lifespan with routine activities of daily
living by applying basic knowledge of growth and development, common
alterations in functioning, disease prevention, health promotion and
maintenance, rehabilitation and restorative care.
- Assist clients with medication in keeping with the direction of the
plan of care/service plan and under the direction and monitoring of a
regulated health professional or most accountable person and in
accordance with all applicable legislation and employer’s policies.
- Assist with household management tasks and instrumental activities
of daily living in accordance with the plan of care/service plan and
considering the preferences, comfort and safety of clients, families and
- Assist clients who are caring for dependent individuals considering
client and family choices, professional boundaries and the direction of
the plan of care/service plan.
- Identify and report situations of neglect, and potential, alleged or
witnessed/actual incidents of abuse, and respond in accordance with all
applicable legislation and employer’s policies and procedures.
- Assist in the provision of culturally relevant palliative and
end-of-life care to clients experiencing life threatening illness and to
their families and significant others, from diagnosis through death and
bereavement, and in accordance with clients’ choices and the plan of
- Use identified approaches and best practices to support positive and
safe behaviour in clients experiencing cognitive impairment, mental
health challenges and/or responsive behaviours.
Visit us on campus
Take a tour of our state-of-the-art Daphne Cockwell Centre for Health Sciences at our Waterfront Campus. You'll see our facilities, student spaces, and much more.
Try our virtual tour to look inside our student spaces, residence, labs & classrooms.
|ANAT1065||Foundations in Anatomy and Physiology for the Personal Support Worker|
|PSW1001||Role of the Personal Support Worker in Client Care|
|PSW1004||Interpersonal and Interprofessional Relationships I|
|PSW1017||Providing Optimal Client and Personal Care (Lecture)|
|PSW1019||Providing Optimal Client and Personal Care (Lab)|
|PSW1021||Strategies for Observing and Assessing the PSW Client|
|PSW1157||Communication Skills for the PSW|
|MATH1134||Mathematics and Measurement for the Personal Support Worker|
|CARE1101||Providing Client Care in the Institutional Healthcare Setting|
|CARE1103||Caring for the Client in the Community|
|CARE1112||Client Conditions and Treatment Interventions|
|PSW1101||PSW in Interprofessional Practice (Theory)|
|PSW1102||PSW in Interprofessional Practice (Simulation)|
|PSW1011||Interpersonal and Interprofessional Relationships II|
Note: Curriculum review in progress. Course titles may change without notice. Such changes will appear on georgebrown.ca
Detailed course outlines
General Education Electives
PSW graduates find employment at locations such as:
- ambulatory care settings
- long-term care facilities
- residential and supportive housing
- community support agencies
- acute medical settings
- palliative care settings
Future Study Options
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* Amounts listed are the total of tuition, materials, student service and ancillary fees for the first two semesters of programs starting in fall 2017. Fees are subject to change for programs starting in fall of 2018 and at later dates.
Disclaimer: The information contained in this online calendar is subject to change without notice. It should not be viewed as a representation, offer or warranty. Students are responsible for verifying George Brown College fee requirements.
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Applicants are selected on the basis of their academic achievement, including the required courses, and any other selection criteria outlined below.
- Ontario Secondary School Diploma or equivalent**
- Grade 12 English (C or U)
** Mature Student status (19 years of age or older and no OSSD)
Mature Students may take the Admissions Assessment for English, OR may consider upgrading to achieve the credit(s) needed in English.
Please note that George Brown is committed to ensuring that applicants will succeed in their program of choice and meeting the minimum requirements does not guarantee admission to the program. Applicants may be required to have grades higher than the minimum requirements stated.
College or university credits may qualify you for course exemptions. Please visit georgebrown.ca/transferguide for more information.
Note: This program is open to domestic applicants only.
Clinical Pre-placement health form requirements and program policy
- Upon confirmation of acceptance into this program, students must meet and complete all the mandatory pre-placement requirements for this program. It will take up to 10 to 12 weeks to complete.
- Students will need to process and provide proof of their medical records (such as MMR, Varicella, Hep B blood test reports/titres, Tdap shot valid every 10 years and Two Step TB Skin Test), a clear police vulnerable sector check renewed every year, Standard First Aid certificate renewed every three years, CPR level HCP renewed every year, annual flu shot and mask fit test renewed every two years. These requirements must be submitted by the given deadline to ParaMed.
- The health policies and non-academic requirements are designed to protect clients and vulnerable populations that students will engage in practice. Students who do not comply with the program’s health policy and non-academic requirements, or who do not submit all required documentation by deadlines established by the program will be excluded from the clinical practicum. Exclusion from clinical practicum for any reason may jeopardize students' academic standing and successful completion of this program.
- All costs, service fees and fines associated with the overall health requirements are the responsibility of the student.
- To download the mandatory pre-placement health form and for more details, go to the Pre-placement website at georgebrown.ca/preplacement/nursing.
Police Vulnerable Sector Check requirements and program policy (must be renewed every six months)
- In compliance with the requirements of our placement partners, all students in this program are required to have a police vulnerable sector check completed, and this check must be renewed every six months before entering into field or clinical placement.
- The police vulnerable sector check process typically takes two to three months, but under some circumstances can take four to eight months. This is required to protect the clientele of our placement partner agencies, who are considered “vulnerable persons” under the law.
- Students are responsible for ensuring that the police vulnerable sector check covers appropriateness for “individuals being employed and/or volunteering who will be working with vulnerable person(s).”
- Students are required to keep the original copy of their police vulnerable sector check.
- Students who are unable to provide a “clear” police vulnerable sector check will not be able to start their field or clinical placement and will therefore be unable to complete the program. Students who are not eligible to attend their practice placement due to a “not clear” status will jeopardize their progress in the program. Our agency partners have the final decision for students being allowed to practice in their agency.
- Failure to meet the requirements for field placement will prevent students from completing the program and/or securing employment.
- The fees for the police record check vary and must be paid by the student. For more information, please visit the Pre-placement website at georgebrown.ca/preplacement/record_check/
How to Apply
Learn more about the application process for:
If you are a college or university student or graduate, you may be eligible for program transfers or course-to-course transfers. We have transfer agreements with colleges and universities across Canada and internationally.
SUPPORT FOR APPLICANTS WITH DISABILITIES
With disability documentation you can receive academic accommodations. Contact us for information.
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George Brown College is continually striving to improve its programs and their delivery. The information contained in this calendar is subject to change without notice. It should not be viewed as a representation, offer or warranty. Students are responsible for verifying George Brown College admission, graduation, and fee requirements as well as any requirements of outside institutions, industry associations, or other bodies that may award additional designations concurrently with, or after completion of, a George Brown College program.