TLX and other useful Contacts

Contact the TLX

The TLX team can be reached at A member of the team will follow up with you within 24 hours.

Instructional Designers

Instructional Designers are e-learning specialists who work with faculty and other members of the GBC community to design online and blended learning environments. While they are not technologists, they can help with strategies for transitioning on-campus learning to off-campus, including the re-design of lesson plans and exploring alternative assessment options. 

Faculty Facilitators

The Faculty Facilitators at TLX are teaching and learning specialists who offer a range of supports to faculty. These include coaching, peer collaborations on special projects, consultations on learner engagement strategies, and exploring effective ways of integrating technology into the classroom. They can assist with strategies for managing classes at this time of disruption, selecting technological tools to sustain learning, identifying ways to engage students at a distance, and all-around moral support.

Michael Avis
Nicki Monahan (on PD leave)
Patricia C. Robinson
Laz Simeon 

Academic Excellence Support

Academic Excellence will be happy to assist with curriculum questions if you would like support about the ways in which you can adjust your content and assessments. For curriculum support, please contact

Accessibility Consultants 

Support for faculty with questions around implementing academic accommodations for their students, as we transition to off-campus platforms. 

Contact the Accessible Learning Services Intake Coordinator, Don Kezima, at if you have any questions.

Blackboard Support Information

Blackboard support contact information for faculty and students.


Captioning Videos

Need your videos captioned? Have any questions around the process? Faculty members may contact Anne Villahermosa, Accessible Media Coordinator:  

Live Captioning for Blackboard Collaborate (student with accommodation plans only)

For faculty requesting live captioning for Blackboard Collaborate sessions (for students with a captioned media accommodation) at NO COST, please refer to Collaborate Captioning Request .Faculty members may contact Anne Villahermosa, Accessible Media Coordinator:  


The LLC also offers Copyright advice support so that you can navigate the ever shifting world of copyright. Contact Heather Buffett for more information at

e-Learning Team support info

The e-Learning team provides a range of training and support for technology-enabled learning. They are currently working to provide live online support sessions and technical guidance for Blackboard tools during this disruption.   

Library Learning Commons

Librarians are available to provide remote or in person  academic support. Don't hesitate to contact us for teaching and learning research, for finding information in our physical and online collections, and finding accurate information on the web. A list of liaison librarians by program can be found here.

Student Success

See COVID-19 page for detailed information on supporting student success at this time of disruption including

  • Counselling
  • Universal Design for Learning
  • Accessible Learning Services
  • Placement and Accommodations
  • Assessment Centre

Universal Design for Learning Support

A Faculty Facilitator - Access Inclusion Coach is available to provide supports and resources around Universal Design for Learning (UDL) and Accessibility to ensure all students have access to the course content while we transition to off-campus learning. Contact Ravinder Brar at