Counselling Frequently Asked Questions

How will counselling help?

Talking with a supportive counsellor who is not directly involved in the situation provides an opportunity to:

  • To share your feelings and think things through
  • Identify your strengths
  • Develop new skills for dealing with life changes and challenges
  • Personal, academic and career exploration

Where are the counselling offices located?

At the St. James campus the counselling office is located on the 5th floor in room 582C. At the Casa Loma campus the counselling office is located on the 3rd floor in room 317C, and at Ryerson campus you can find the counselling office in Jorgenson Hall room A402.

How can I book an appointment?

To book an appointment you can contact the counselling office, or stop in at the offices and book an appointment with front desk.

How can a counsellor help me with my problem?

A counsellor will be there to listen to you as you discuss your difficulty and provide support and advice to you. A counsellor will help you through your struggles and difficulties by giving you advice and support.

Can I see a counsellor if I haven’t booked an appointment?

We encourage students to book an appointment to see a counsellor to ensure that you will have someone available to you. However, we are aware that emergency do occur and if you need to see a counsellor without an appointment come to the office and we will accommodate your needs.

What types of workshops do you offer?

Check the website to see the list of topics and schedule: Counselling Workshops

Workshop topics include:

  • Time management
  • Stress management
  • Sleep Better, Work Smarter
  • Managing Your Money
  • Job Interview Preparation
  • Writing Cover letters and many other workshops!

What types of issues can I come to counselling with?

All kinds of things! They may have a pressing problem or they may want to some support with self-improvement.

For example, counsellors see students to talk about:

  • Relationships
  • Communication skills
  • Stress management
  • Adjustment to College Life
  • Academic concerns
  • Career Decision
  • Health and Wellness
  • Eating disorders
  • Domestic violence
  • Sexuality
  • Grief or loss
  • And many other issues

Who is eligible for service?

Only full-time students are eligible. Students in LBS, ACET, RTE, and For You Programs should consult with the counselling services available through those programs.

How much does it cost?

Nothing! Counselling services are funded through student fees.

Is there a limit to how many times I can see a counsellor?

Usually counselling is short-term, but you and your counsellor will discuss how many sessions might be useful for you. Sometimes students are referred off-campus to specialized services or practitioners for longer-term support.

Who will I see? Are there both males and female counsellors?

If you have the name of a specific counsellor or prefer a particular gender, just ask and we will do our best to accommodate you. Otherwise, you will get an appointment with any one of our counsellors at a time that is convenient for you.

Will anyone else know that I’m seeing a counsellor?

Not unless you want them to know. The staff in the Counselling Office will keep all information you share with us in strictest confidence.

Under the Privacy Act we are unable to disclose any information without your signed consent. However, we are required by law to disclose any information in the following situations.

  • When we become aware of children at risk of abuse
  • When an individual clearly presents danger to self or others
  • When we are subpoenaed for records or testimony by the courts

Should I be able to work things out on my own?

We all have times that we have trouble managing difficulties or need to support to grow and develop new skills. Faced with challenges, we may not know how to cope our past coping strategies may not work any longer, or we may simply be so overwhelmed that we can’t sort things out.

By meeting with a counsellor you’re taking action to improve your situation and that shows courage and responsibility.

How can a counsellor assist me with academic questions?

A counsellor can help develop effective strategies for: decision making, studying, and time management. And also assist you with advocacy assistance, assisting students with academic complaints.

How do I register for a workshop?

To register for a workshop you would need to go to the PeerConnect.