Student Support and Service Delivery

Mask Mandate

Effective Monday, June 20, George Brown College will no longer require masks on campus, aside from specific Health Sciences programs and placements where the employer requires them. Although we are transitioning to an optional masking policy, we continue to encourage masking as a health promotion measure. Masks will still be available at main campus entrances, and we will remain a mask-friendly environment.

Learn more at georgebrown.ca/covid-19.

FALL 2022 SERVICES DELIVERY METHOD

*This list is subject to change 

On-campus (in person)

Limited on-campus availability for face-to-face services at select campus locations.

On-Campus Services
Business NameLocationDaysHoursHow to ACCESSNotesContact
Café 300 Adelaide St. East, second floorMonday to Friday7:30 a.m. to 2:00 p.m.Front doors at 300 Adelaide St. E.The Café provides a selection of gourmet teas and slow roasted coffees are available for early risers, with freshly baked pastries and a hot breakfast menu. Lunch features include soups, salads, sandwiches, and wraps, with a fresh pasta station and hot daily entreé specials, alongside a wide range of cold-pressed juices and smoothies. Follow us on Instagram: @georgebrowncafe and on Twitter: @GBCCafe   Email:  cafe@georgebrown.ca
Chartwells FoodCasa Loma and Waterfront campus cafeteriasMonday to Friday7 a.m. to 1 p.m.
(see this PDF for more specific hours)
In-personLimited options 
Chef on the Run  300 Adelaide St. E., main floorTuesday - Thursday10 a.m. - 2 p.m.Front doors at 300 Adelaide St. E.Ready-made meals for purchase.  For a recording of the weekly offerings, dial 416-415-5000 x 2515.  Follow us on Instagram: @chefontherungbc and Twitter: @GBCcotr416-415-5000 x2564
GBC Student Emergency Good Food Box pickup Visit https://forms.gle/qkdDgPmKKC6iXeuz5 for details.Reopens every Monday1 p.m. 

The Student Good Food Box reopens for the Summer 2022 semester May 16 at 1 p.m. Boxes contain fresh fruits & veggies. The program is free for any current GBC student living in Toronto/M postal code areas. 

torsten.hamelin@georgebrown.ca

Good Food MarketTBCEvery Thursday10:30/11am*-3pm (*start time may vary slightly depending on delivery time)How To Access – All students & GBC community members are welcome to visit us in person on market day! Shop in person or submit a pre-order for Thursday pick-up. To receive pre-order forms, pricelists, and other Good Food program info via email, ask us to add you to the mailing list at goodfoodmarket@georgebrown.ca.

Notes – The Good Food Market is a weekly, non-profit fruit and vegetable market on St. James Campus. We aim to support student food security by providing low cost/discounted access to fresh produce. The market was a regular fixture at 200 King from 2013-2020, and we are excited to reopen this Fall! As a non-profit program, all funds are used to repay our produce supplier (FoodShare).

goodfoodmarket@georgebrown.ca (alternate contact: torsten.hamelin@georgebrown.ca)

IELTS Testing CentreIn Person (Test Days only)
300 Adelaide St. East, main floor
Saturday of testHours vary by campusIn person, at IELTS Test Centres. Speak to Test Day Supervisor onsite. Speak to Test Day Supervisor onsite - email and live chat not monitored on Saturdays.
Library Learning Commons LLC locations are open! Many LLC services are also available online, at any time; get in touch with us and keep up with the latest LLC news through our Library News & Services page.Monday-FridayHours vary by location. Please visit the LLC website for details.

Access research help via the library website.

  
Supper ClubTBCMonthly5:30p.m.-8:30p.m.Ask us to add you to our Good Food Market mailing list to receive sign-up forms via email, at goodfoodmarket@georgebrown.ca. Sign-up forms will also be circulated through the community once dates are confirmed. 

Supper Club is a free monthly (occasionally bi-monthly) community kitchen program for GBC students. The Good Food Program aims to support student food security and address social isolation through community food access hubs & events. At Supper Club, we cook a meal together – always includes a soup, salad, main course, dessert – and eat together. We will be keeping Covid guidelines in mind to promote community safety. All ingredients and equipment are provided by us, all you need to do is sign up and bring yourself! We also recommend you bring your own container to take leftovers home – there are usually lots!

goodfoodmarket@georgebrown.ca (alternate contact: torsten.hamelin@georgebrown.ca)
The Chefs’ House  215 King St. East, main floor (entrance is on Frederick St.)Monday to FridayLunch 11.30 a.m. - 2.30 p.m. Dinner 5.30 p.m. - 10 p.m.In-person. 
Call 416-415-2260 or www.thechefshouse.com

Under the guidance of a professional instruction team, hospitality and culinary arts students put their skills into practice in a live restaurant environment, treating guests to a unique experience in the heart of Old Town Toronto.

Follow us on Facebook/Twitter/Instagram -  @thechefshouse

Email: chefshouse@georgebrown.ca
The George student residence  Full capacity  In person  
Welcome and information desks — St. James Campus

St. James - 300 Adelaide St. E. Main Floor Entrance

341 King St. E, Main Floor (beginning Aug 30th)

Monday to Friday8:30am to 4:30pmWalk direct  
Welcome and information desks — Waterfront CampusWaterfront Campus - 51 Dockside Drive, Main LobbyMonday to Friday8:30am to 4:30pmWalk directSelf service kiosks available in the Student Success Hub 
Welcome and information desks  — Casa Loma Campus

Casa Loma - 146 Kendal Ave, Main Lobby Entrance

Casa Loma - 160 Kendal Ave, C317, Student Service Centre

Monday to Friday8:30am to 4:30pmWalk directSelf service kiosk available in hallway across from the Library 
Xerox Print ShopCasa Loma CampusMonday to Friday8:00am to 4:00pm In-person, walk in to the Casa Loma Print Shop  

Hybrid (online and/or in-person)

Departments offering services in-person and/or online.

Hybrid Services
Business NameLocationDaysHoursHow to ACCESSNotesContact
Athletics and RecreationCasa Loma Campus (in-person activities). Virtual and hybrid programming also offered.Visit athletics.georgebrown.ca for details.Visit athletics.georgebrown.ca for details.Visit athletics.georgebrown.ca for details.The Casa Loma Campus Fitness Centre and gym are open at limited capacity. Fully virtual and hybrid programming is available. Visit athletics.georgebrown.ca for details.
Career Services Casa Loma Career Centre C317 and Waterfront Career Centre 103A

In-Person Consultations (15mins)
Monday - Thursday 9:30-12pm & 1-3:30pm

Virtual hours:
Monday – Friday
9am-4pm

 Go to GBCareers to book a virtual appointment or drop by the Career Centre for a quick in-person drop-in session with a student Career Peer Coach or Career Advisor. Students should visit Career Services for the full list of services and ways to access them.

Career Services now offers students hybrid (in-person and virtual) support options!

We have a robust offering of career supports. Visit georgebrown.ca/careerservices for the full range of options, including our in-person Career Advisor consultations (15mins) drop-in hours.

 
Campus Storesonline only web orders

St. James (in-person)
Monday to FridayMon. to Thurs.: 8:00 a.m. to 5:00 p.m.
Fri.: 8:00 a.m. to 4:00 p.m.
Visit the Campus Store website.Limited options 
Counselling and Student Well-beingvirtual and in-person at Waterfront, Casa Loma, Toronto Metropolitan University and Daniels BuildingMonday to FridayMonday to Friday: 8:00 a.m. to 5:30 p.m.New intakes should book online. Returning students can book through secure messaging through the same student portal.  St. James Campus: letstalk@georgebrown.ca
Casa Loma Campus: letstalkcl@georgebrown.ca; Waterfront Campus: letstalkwf@georgebrown.ca for any questions or for support.
IELTS Testing Centre

341 King Street


In-Person services


Virtual only (Customer Service)

Saturday of test


Tuesday-Thursday and Friday


Monday to Friday

Hours vary by campus


Tuesday-Thursday 8:30am to 2:00pm and Friday 8:30am to 4:30pm.


8:30 a.m. to 4:30 p.m.

In person, at IELTS Test Centres. Speak to Test Day Supervisor onsite.


IELTS Test Centre at George Brown College

 Speak to Test Day Supervisor onsite - email and live chat not monitored on Saturdays.
International Student Integration & Support VirtualMonday to Friday9 a.m. to 5 p.m.For 1 to 1 advising appointment, please connect with Intl. Student Advisor.For general enquiries, please contact:
intlsupport@georgebrown.ca
 
International Student Integration & Support On-campus

Monday to Friday

**Note: Due to staffing shortage, for the month of September 2022, the International Student Support team will NOT be available for in-person support at Waterfront campus  on Wednesdays and Casa Loma campus on Fridays.

9:30 a.m. to 4 p.m.

Waterfront Campus:

9:30am- 12:30pm Appointments only. Book an appointment with Ali Agha or MJ Kim.

1:30pm- 4:00pm -

Walk-ins ONLY in room

Casa Loma Campus:

9:30am- 12:30pm – Appointments ONLY.  Book an appointment with Michelle Choi or Grace Yi

1:30pm- 4:00pm -

Walk-ins ONLY in room C317S

For general enquiries, please contact:
intlsupport@georgebrown.ca
 
 
Library Learning Commons (LLC)LLC locations are open! Many LLC services are also available online, at any time; get in touch with us and keep up with the latest LLC news through our Library News & Services page.Monday-Friday Hours vary by location. Please visit the LLC website for details.Access research help via the library website. Visit the library website.
Office of Anti-Racism, Equity, and Human Rights ServicesHybrid (both virtual and on campus)Monday to Friday9 a.m. – 5 p.m.  
Tutoring and Learning CentreHybrid. We are open both on campus and online!

Tuesday to Thursday for in-person tutoring.

Monday to Sunday for online tutoring.

Check our booking system for full schedules and hours.All appointments (for both in-person and online) can be made through the booking system tutoring@georgebrown.ca

Virtual (online)

Online services personalized for every student. 

Virtual Services
Business NameLocationDaysHoursHow to ACCESSNotesContact
Academic RecordsvirtualMonday to Friday9:00 a.m. to 5:00 p.m.By email or via self-service portal  
Accessible Learning Services virtualMonday to Friday8:30 a.m. to 5:30 p.m.Appointments are booked via email through St James Campus, Casa Loma Campus, and Waterfront Campus  
Accommodated testing virtualMonday to Friday8:30 a.m. to 4:30 p.m.,  or upon requestVisit the Assessment Centre website  
Admissions/Placement testing (Assessment Centre) virtualMonday to SaturdayTimes vary. Check website for more details.Visit the Assessment Centre website  
Applied research (Research & Innovation)virtualMonday to Friday8:30 a.m. to 4:30 p.m.Visit the Research & Innovation website  
Archives virtualMonday to Friday8:30 a.m. to 4:30 p.m.Visit the Archives website  
Athletics-- Recreation & FitnessvirtualOn Demand virtual fitness classes,  virtual live events as well@GBCRecreationCheck the website for the full schedule.Visit the Athletics website  
Contact Centre  virtualMonday to FridayMonday to Thursday: 8am - 5pm
Friday: 8:00 a.m. to 4:00 p.m.
Visit the Contact Centre website  
Continuing Education RegistrationvirtualMonday to FridayMonday to Friday: 8:00 a.m. to 5:00 p.m.Email Continuing Education cereg@georgebrown.ca
Domestic Admissions (for late admits process)virtualMonday to Friday10:00 a.m. to 4:00 p.m. Meetings are by appointment only. admissions@georgebrown.ca 
Dual CreditvirtualMonday to Friday10:00 a.m. to 4:00 p.m.Appointments are to be booked via email to Grace Whang gwhang@georgebrown.ca
Financial Aid - OSAP  virtualMonday to Friday9:00 a.m. to 4:00 p.m.Visit the Financial Aid websiteStudent Services will be delivered virtually. 
Financial Aid - student awards (bursaries and scholarships) virtualMonday to Friday9:00 a.m. to 4:00 p.m.Visit the Financial Aid websiteStudent Services will be delivered virtually. 
International Admissions & Enrolment Services virtualMonday to FridayHours vary — Please refer to Contact Page for the most up to date scheduleIn-Person will be appointment only.
Virtual will be drop in.  
 https://www.georgebrown.ca/international/contact-international-centre
Indigenous Education & ServicesvirtualCounselling 
Monday - Friday

Student Support
Monday - Tuesday
Counselling
(hours vary)

Student Support
Monday - Tuesday
(10:00 a.m. to 3:00 p.m.)
Request an appointment for your preferred day via email (visit our webpage for availability and contacts) Additional events and educational resources are available through georgebrown.ca/indigenousindigenous.services@georgebrown.ca
Library Learning Commons LLC locations are open! Many LLC services are also available online, at any time; get in touch with us and keep up with the latest LLC news through our Library News & Services page.Monday-FridayHours vary by location. Please visit the LLC website for details.

Access research help via the library website.

  
Pre-Apprenticeship Programs (Industrial Mechanic Millwright)Student Services will be delivered virtually. In-person will be by appointment only as needed/required. (hybrid)Monday to Friday9:00 a.m. to 5:00 p.m.Appointments booked via email. PreAppPrograms@georgebrown.ca
Reference & Research HelpDelivered onlineMonday - SundayWeekdays - 9am-10pm
Weekends 11am-5pm
LLC Online Chat Help | George Brown CollegeResearch Chat serviceLLC Research Support
RegistrationVirtual Services DeskMonday to Friday9:30 a.m. to 3:00 p.m.The fastest way to connect with the Registration team is through the Virtual Service Desk. Join the queue to connect with one of our representatives. Welcome to the Office of the Registrar (waitwhile.com)
 Send an Email   

Note that response time to email may be delayed during peak periods.

registration@georgebrown.ca
Second Career Student Services will be delivered virtually. In-person will be by appointment only as needed/required. (hybrid)Monday to Friday9:00 a.m. to 5:00 p.m.Appointments can be booked via email kferrie@georgebrown.ca
startGBC (student entrepreneurship hub) virtual with some in-person workshops
(hybrid)
Monday to Friday8:30 a.m. to 4:30 p.m.Visit the startGBC (student entrepreneurship hub) website  
Student Conduct & SupportvirtualMonday-Friday9:00 a.m. to 5:00 p.m.

Students or other stakeholders can reach the Student Conduct office at studentconduct@georgebrown.ca for information or to make an appointment.

 studentconduct@georgebrown.ca
Student Life 

virtual

Student Life Office hours Monday to Friday (POSTPONED UNTIL 200 KING IS ACCESSIBLE)

In-person Student Life programming varies by campus and month.

Student Life staff will be on campus during the week but no programming in B130 of 200 King.

Student Life office-walk in during open hours (POSTPONED UNTIL 200 KING IS ACCESSIBLE)


Access/registration info shared on social media and student communications 
@gbc.studentlife on Facebook and Instagram 
@bssn_gbc on Instagram

Exclusively Virtual programming will continue for Orientation with some in person programming peppered in during start up.

Virtual programming will occur for BSSN, engagement initiatives, the Volunteer program, leadership and CCR, and locker rentals. 

studentlife@georgebrown.ca 
SWAC (School Within A College)virtualMonday to Friday9:00 a.m. to 5:00 p.m.Appointments are booked via email. staberwalsh@georgebrown.ca
WSIBvirtualMonday to Friday9:00 a.m. to 5:00 p.m.Appointments are booked by emailing Jonida Chaka or Joanna McCall. Jonida Chaka or Joanna McCall
WTTE (Women Transitioning to Trades & EmploymentvirtualMonday to Friday9:00 a.m. to 5:00 p.m.Appointments are booked via email. wtte@georgebrown.ca