Student Support and Service Delivery

two students talking

Definitions of service delivery methods

On-campus only (in person): Limited on-campus availability for face-to-face services at select campus locations.

Hybrid (online and/or in-person): Departments offering services in-person and/or online.

Virtual only (online): Online services personalized for every student. 

Masks required on campus

George Brown College's mask mandate will remain in effect until further notice. To minimize the spread of COVID-19 in our community, we’ll continue to require mask-wearing on campus in areas where physical distancing cannot be maintained.

Learn more at georgebrown.ca/covid-19.

Spring 2022 Services Delivery Method

*This list is subject to change 

On-campus only

Business Name Location Days Hours How to ACCESS Notes Contact
Café  300 Adelaide St. East, second floor Monday to Friday 7:30 a.m. to 2:00 p.m. Front doors at 300 Adelaide St. E. The Café provides a selection of gourmet teas and slow roasted coffees are available for early risers, with freshly baked pastries and a hot breakfast menu. Lunch features include soups, salads, sandwiches, and wraps, with a fresh pasta station and hot daily entreé specials, alongside a wide range of cold-pressed juices and smoothies. Follow us on Instagram: @georgebrowncafe and on Twitter: @GBCCafe    Email:  cafe@georgebrown.ca
Career Services  Casa Loma Career Centre C317 and Waterfront Career Centre 103A

In-Person Consultations (15mins)
Monday - Thursday 9:30-12pm & 1-3:30pm

Virtual hours:
Monday – Friday
9am-4pm

  Go to GBCareers to book a virtual appointment or drop by the Career Centre for a quick in-person drop-in session with a student Career Peer Coach or Career Advisor. Students should visit Career Services for the full list of services and ways to access them.

Career Services now offers students hybrid (in-person and virtual) support options!

We have a robust offering of career supports. Visit georgebrown.ca/careerservices for the full range of options, including our in-person Career Advisor consultations (15mins) drop-in hours.

 
Chartwells Food Casa Loma and Waterfront campus cafeterias Monday to Friday 7 a.m. to 1 p.m. In-person  Limited options  
Chef on the Run   300 Adelaide St. E., main floor Tuesday - Thursday 10 a.m. - 2 p.m. Front doors at 300 Adelaide St. E. Ready-made meals for purchase.  For a recording of the weekly offerings, dial 416-415-5000 x 2515.  Follow us on Instagram: @chefontherungbc and Twitter: @GBCcotr 416-415-5000 x2564
IELTS Testing Centre In Person (Test Days only)
300 Adelaide St. East, main floor
Saturday of test Hours vary by campus In person, at IELTS Test Centres. Speak to Test Day Supervisor onsite.   Speak to Test Day Supervisor onsite - email and live chat not monitored on Saturdays.
International Student Integration & Support  On-campus

St. James:
Tuesday to Thursday

Casa Loma:
Monday to Thursday
 

9:30 am- 4:00pm

St. James:
Appointments only. Book an appointment with Ali Agha or Olivia Li.

Casa Loma:
9:30am- 12:30pm – Appointments ONLY.  Book an appointment with Michelle Choi or MJ Kim.

1:30pm- 4:00pm - Walk-ins ONLY in room C317S

For general enquiries, please contact:
intlsupport@georgebrown.ca
 
 
GBC Student Emergency Good Food Box pickup  Visit https://forms.gle/qkdDgPmKKC6iXeuz5 for details. Reopens every Monday 1 p.m.  

The Student Good Food Box reopens for the Summer 2022 semester May 16 at 1 p.m. Boxes contain fresh fruits & veggies. The program is free for any current GBC student living in Toronto/M postal code areas. 

torsten.hamelin@georgebrown.ca

The Chefs’ House   215 King St. East, main floor (entrance is on Frederick St.) Monday to Friday Lunch 11.30 a.m. - 2.30 p.m. Dinner 5.30 p.m. - 10 p.m. In-person. 
Call 416-415-2260 or www.thechefshouse.com

Under the guidance of a professional instruction team, hospitality and culinary arts students put their skills into practice in a live restaurant environment, treating guests to a unique experience in the heart of Old Town Toronto.

Follow us on Facebook/Twitter/Instagram -  @thechefshouse

Email: chefshouse@georgebrown.ca
The George student residence   Full capacity     In person    
Welcome and information desks — Waterfront Campus Waterfront Campus- Main Floor Welcome Desk Monday to Friday 8:30am to 4:30pm (will be closed for breaks and lunches) Walk direct Self service kiosks available in the Student Success Hub  
Welcome and information desks  — Casa Loma Campus Casa Loma Campus - E-Building Main floor Welcome desk Monday to Friday 8:30am to 4:30pm (will be closed for breaks and lunches) Walk direct Self service kiosk available in hallway across from the Library  
Xerox Print Shop Casa Loma Campus Monday to Friday 8:00am to 4:00pm  In-person, walk in to the Casa Loma Print Shop    

Virtual Only

Business Name Location Days Hours How to ACCESS Notes Contact
Academic Records virtual Monday to Friday 9:00 a.m. to 5:00 p.m. By email or via self-service portal    
Accessible Learning Services  virtual Monday to Friday 8:30 a.m. to 5:30 p.m. Appointments are booked via email through St James Campus, Casa Loma Campus, and Waterfront Campus    
Accommodated testing  virtual Monday to Friday 8:30 a.m. to 4:30 p.m.,  or upon request Visit the Assessment Centre website    
Applied research (Research & Innovation) virtual Monday to Friday 8:30 a.m. to 4:30 p.m. Visit the Research & Innovation website    
Admissions/Placement testing (Assessment Centre)  virtual Monday to Saturday Times vary. Check webiste for more details. Visit the Assessment Centre website    
Archives  virtual Monday to Friday 8:30 a.m. to 4:30 p.m. Visit the Archives website    
Athletics-- Recreation & Fitness virtual On Demand virtual fitness classes,  virtual live events as well@GBCRecreation Check the website for the full schedule. Visit the Athletics website    
Campus Stores online only web orders Monday to Friday Mon. to Thurs.: 8:00 a.m. to 5:00 p.m.
Fri.: 8:00 a.m. to 4:00 p.m.
Visit the Campus Store website. Limited options  
Career Services  Casa Loma Career Centre C317 and Waterfront Career Centre 103A (hybrid)

In-Person Consultations (15mins)
Monday - Thursday 9:30-12pm & 1-3:30pm

Virtual hours:
Monday – Friday
9am-4pm

  Go to GBCareers to book a virtual appointment or drop by the Career Centre for a quick in-person drop-in session with a student Career Peer Coach or Career Advisor. Students should visit Career Services for the full list of services and ways to access them.

Career Services now offers students hybrid (in-person and virtual) support options!

We have a robust offering of career supports. Visit georgebrown.ca/careerservices for the full range of options, including our in-person Career Advisor consultations (15mins) drop-in hours.

 
Contact Centre   virtual Monday to Friday Monday to Thursday: 8am - 5pm
Friday: 8:00 a.m. to 4:00 p.m.
Visit the Contact Centre website    
Continuing Education Registration virtual Monday to Friday Monday to Friday: 8:00 a.m. to 5:00 p.m. Email Continuing Education   cereg@georgebrown.ca
Counselling and Student Well-being virtual Monday to Friday Monday to Friday: 8:00 a.m. to 5:30 p.m. New intakes should book online. Returning students can book through secure messaging through the same student portal.    St. James Campus: letstalk@georgebrown.ca
Casa Loma Campus: letstalkcl@georgebrown.ca; Waterfront Campus: letstalkwf@georgebrown.ca for any questions or for support.
Domestic Admissions (for late admits process) virtual Monday to Friday 10:00 a.m. to 4:00 p.m.  Meetings are by appointment only.   admissions@georgebrown.ca 
Dual Credit virtual Monday to Friday 10:00 a.m. to 4:00 p.m. Appointments are to be booked via email to Grace Whang   gwhang@georgebrown.ca
Financial Aid - OSAP   virtual Monday to Friday 9:00 a.m. to 4:00 p.m. Visit the Financial Aid website Student Services will be delivered virtually.  
Financial Aid - student awards (bursaries and scholarships)  virtual Monday to Friday 9:00 a.m. to 4:00 p.m. Visit the Financial Aid website Student Services will be delivered virtually.  
IELTS Testing Centre virtual Only (Customer Service) Monday to Friday 8:30 a.m. to 4:30 p.m. IELTS Test Centre at George Brown College | George Brown College   Email: ielts@georgebrown.ca or live chat.
International Admissions & Enrolment Services  virtual Monday to Friday Hours vary — Please refer to Contact Page for the most up to date schedule In-Person will be appointment only.
Virtual will be drop in.  
  intladmissions@georgebrown.ca
https://www.georgebrown.ca/international/contact-international-centre
Indigenous Education & Services virtual Counselling 
Monday - Friday

Student Support
Monday - Tuesday
Counselling
(hours vary)

Student Support
Monday - Tuesday
(10:00 a.m. to 3:00 p.m.)
Request an appointment for your preferred day via email (visit our webpage for availability and contacts)  Additional events and educational resources are available through georgebrown.ca/indigenous indigenous.services@georgebrown.ca
International Student Integration & Support  Virtual Monday to Friday
 
9:00 am- 5:00pm For 1-to-1 advising appointments, please connect with an Intl. Student Advisor. For general enquiries, please contact:
intlsupport@georgebrown.ca
 
 
Library Learning Commons  LLC locations are closed, but we’re available online! Find out how to loan and return technology equipment, get in touch with us, and keep up with the latest LLC news.
Tech Help live chat
(hybrid)
Monday-Friday Hours vary by location. Please visit the LLC website for details.

Access research help via the library website.

   
Pre-Apprenticeship Programs (Industrial Mechanic Millwright) Student Services will be delivered virtually. In-person will be by appointment only as needed/required. (hybrid) Monday to Friday 9:00 a.m. to 5:00 p.m. Appointments booked via email.   PreAppPrograms@georgebrown.ca
Reference & Research Help Delivered online Monday - Sunday Weekdays - 9am-10pm
Weekends 11am-5pm
LLC Online Chat Help | George Brown College Research Chat service LLC Research Support
Registration virtual Monday to Friday 8:30 a.m. to 5:00 p.m.     registration@georgebrown.ca
Second Career  Student Services will be delivered virtually. In-person will be by appointment only as needed/required. (hybrid) Monday to Friday 9:00 a.m. to 5:00 p.m. Appointments can be booked via email   kferrie@georgebrown.ca
startGBC (student entrepreneurship hub)  virtual with some in-person workshops
(hybrid)
Monday to Friday 8:30 a.m. to 4:30 p.m. Visit the startGBC (student entrepreneurship hub) website    
Student Conduct & Support virtual Monday-Friday 9:00 a.m. to 5:00 p.m.

Students or other stakeholders can reach the Student Conduct office at studentconduct@georgebrown.ca for information or to make an appointment.

  studentconduct@georgebrown.ca
Student Life 

virtual

Student Life Office hours Monday to Friday (POSTPONED UNTIL 200 KING IS ACCESSIBLE)

In-person Student Life programming varies by campus and month.

Student Life staff will be on campus during the week but no programming in B130 of 200 King.

Student Life office-walk in during open hours (POSTPONED UNTIL 200 KING IS ACCESSIBLE)


Access/registration info shared on social media and student communications 
@gbc.studentlife on Facebook and Instagram 
@bssn_gbc on Instagram

Exclusively Virtual programming will continue for Orientation with some in person programming peppered in during start up.

Virtual programming will occur for BSSN, engagement initiatives, the Volunteer program, leadership and CCR, and locker rentals. 

studentlife@georgebrown.ca 
SWAC (School Within A College) virtual Monday to Friday 9:00 a.m. to 5:00 p.m. Appointments are booked via email.   staberwalsh@georgebrown.ca
Tutoring and Learning Centre Virtual appointments only from Jan to Feb 27th. Mon-Fri for in-person locations (days will vary by location). Mon-Sun for online tutoring. Check our booking system for full schedules and hours.

All appointments (for both in-person and online) can be made on the through the booking system

 

For appointments: https://georgebrown.mywconline.com/

WSIB virtual Monday to Friday 9:00 a.m. to 5:00 p.m. Appointments are booked by emailing Jonida Chaka or Joanna McCall.   Jonida Chaka or Joanna McCall
WTTE (Women Transitioning to Trades & Employment virtual Monday to Friday 9:00 a.m. to 5:00 p.m. Appointments are booked via email.   wtte@georgebrown.ca