Paying Fees and Registering
Q Do I have to pay my fees before I can register?
A Yes, you are required to make a payment before you can register. Please refer to your invoice for details and payment options. Please note the payment date found on your invoice is earlier than the Registration dates posted on STU-VIEW 
New: Your registration letter and invoice will be sent by mail. Make sure you check your mail regularly.
New Students: Your registration letter and invoice will be sent to the address that was provided when you applied. Please check STU-VIEW to update your address if necessary.
Returning Students: Your registration letter and invoice will be sent to your address on file. Please check STU-VIEW to update your address if necessary.
Q What are my fee payment options?
A
1. Pay online using a credit card Go to www.georgebrown.ca and log into STU-VIEW . Select Registration Services, then View/Pay Fees.
2. Pay using PC/Internet online banking. Please select “GEORGE BROWN COL.-CUR.YR.-TUITION” as the payee; your student ID is your account number.
3. Pay in person at the Student Service Centre at either 160 Kendal Avenue or 200 King Street east in Toronto. We accept debit or credit cards, certified cheques or money orders.
Important Note: Personal cheques are not accepted.
Q What if I didn’t receive an invoice?
A To request an invoice, call (416) 415-2000 or 1-800-265-2002 and an agent will assist you.
Q What if I don’t pay my fees by the due date?
A You are not guaranteed a seat in your program unless you have paid your fees by the due date and registered in your courses or section. If payment is not received by the due date on your invoice your confirmation in your program may be expired and you may lose your seat. You may still go online and view your course/section choices without having paid your fees. However, you will not be permitted to complete your registration. Therefore, you take the risk of courses/sections filling up. Also, if fees are not paid by the due date a late penalty of $125.00 will be added to the amount owing.
Q Must I register on the web or will I be automatically registered once I have paid my fees?
A
Students in Course Based Programs – Required to select courses
You must register online for all of your courses. You will not be automatically registered in any of your courses– even if you make a payment. This includes English and math courses. You are required to return to the web to register for each term within the academic year. (Register in November for the winter term – register in March for the Spring term, if required).
If you need assistance with registration, call (416) 415-2000 or 1-800-265-2002. Please have your Student I.D. ready.
Students in Section Based Programs – Required to select a section of courses
It is your responsibility to ensure you are registered for all of your courses either online or in person at the Student Service Centre. You will not be automatically registered by the College once your make a payment. You are required to return to the web to register for each term within the academic year. (Register in November for the winter term – register in March for the Spring term, if required).
Q I am being sponsored or I have a scholarship. Do I still have to pay my fees before I can register?
A Yes, if you want to register online. Refer to your invoice and make the minimum required payment. Once your sponsor agency or scholarship provider has paid your fees you will receive a refund. If you do not want to make a payment you will need to go to one of our Student Service Centres with the original sponsor’s or scholarship provider’s letter to be registered by a Registration Assistant. Please note: The above does not apply to the following: Canadian Scholarship Trust Plan, CPP, RESP and USC. If you are receiving monies from one of these sources the Registrar’s Office will complete and sign the necessary forms upon receipt, and forward them back to the originator. However, it is still your responsibility to pay all tuition fees by the due date, even if you have not received your money.
Q How do I know when I’m allowed to register?
A Visit STU-VIEW . Registration dates are staggered by program/semester. These dates and times will be posted approximately two weeks prior to the start of web registration.
Q How long do I have to register?
A If you are a student in a program where you are required to select individual courses, you may continue to add courses up to five days after the start of the term (space permitting). You may drop courses up to 10 days after the start of the semester—with a possible refund. You may then continue to drop courses up to the Last Day to drop a course without Academic Penalty. Please see the “Important Dates 2011–2012 Academic Year” document for this date.
If you are a student in a faculty where you are required to register for a section of courses you may register up to five days after the start of the term (space permitting). You may also continue to add electives or change program sections up to five days after the start of the term. You may drop courses up to 10 days after the start of the semester—with a possible refund. You may drop courses up to the Last Day to drop a course without Academic Penalty. Please see the “Important Dates 2011–2012 Academic Year” document for this date.
Q How do I add and/or drop courses from my timetable?
A All students can drop courses on-line right up to the Last Day to drop a course without Academic Penalty. Please see the “Important Dates 2011–2012 Academic Year” document for this date.
When withdrawing on-line from a course(s) do the following:
- De-select the course(s) and submit the change. Check your confirmation to ensure that the course(s) have been withdrawn.
- Check your timetable to ensure that the courses have been removed.
If you need to add a course to your timetable that is not available to you on-line you will need to see someone in your Academic Division. Once you meet with them you will be set up to register for these additional courses on-line.
Additional information regarding adding and/or dropping courses from your timetable is outlined in the “FAQ —The Guide to Students’ Most Frequently Asked Questions.”. Also see: How long do I have to register (below)?
Q What if I need a special timetable?
A If you cannot register for any or all of the courses that you require online, you need a “special timetable”. Please note additional fees may apply. You will have to meet with someone from your academic division to complete your registration. Please see the “FAQ —The Guide to Students’ Most Frequently Asked Questions” for Academic Divisional Offices contacts and numbers.
Q What do I do if I can’t find my PASSWORD for STU-VIEW ? What if I forgot it or can’t get it to work?
A Just call (416) 415-2000 or 1-800-265-2002 and an agent will assist you. Please have your student ID number ready or visit www.georgebrown.ca/IDM/Default.aspx
Q How do I get help registering online?
A Please call our Contact Centre at (416) 415-2000 or 1-800-265-2002. The regular operating hours are Monday through Thursday, 8 a.m. to 6:30 p.m., Friday, 8 a.m. to 4:30 p.m.
Q How can I register if I don’t have web access?
A You may be able to use a computer at your local library. Another option is to use one of the George Brown College computers. Call (416) 415-2000 or 1-800-265-2002 to find out how to obtain access or visit the Student Service Center at the Casa Loma or the St. James campus to be registered in person.
Course Exemptions
Q I think I should be exempt from one or more of my courses. What should I do?
A For College English – COMM1007: If you have previously completed an equivalent college or university level English course with a mark of 60% or higher you may automatically be granted an exemption. If you are not granted an automatic exemption and have completed a comparable post-secondary English course, register in the Communications/English course identified through placement testing and then complete an Application for Exemption Form www.georgebrown.ca/registrars/forms/apply-exempt/ .
Send the form with your post-secondary transcript* and a course outline and description to Chair of Communications, St. James Campus, Room 586C, 200 King Street, Toronto, ON M5T 2T9.
For any other subject, register for the course anyway and fill out an Application for Exemption Form www.georgebrown.ca/registrars/forms/apply-exempt/ and send it to your Academic Department for consideration. For General Education and Liberal Studies Courses it is best to apply for your exemption as soon as possible. You can send your documentation (your post-secondary transcript* along with a course outline and description) to: The School of Liberal Arts and Sciences, St. James Campus: Room 520A, 200 King Street, Toronto M5T 2T9. Exemptions can be processed well in advance of the start of the term and will help to determine what course(s) you may be exempted from within the same semester.
*Students who have taken post-secondary courses in a College or University outside of Canada must show institutional/ course equivalency. This may be obtained through the services of the International Credential Assessment Services (ICAS) www.icascanada.ca/ or World Education Services (WES) www.wes.org/
English/Math Placement Testing
Q Can I register even though I need to take a placement assessment in English and/or math?
A You’ll be able to register, but not for courses that depend upon results of testing (English and math). The best option is to come to George Brown College and complete your placement assessment as soon as possible. The longer you wait to take the assessment, the more limited the testing seats may be. You can book your test by calling the automated telephone appointment system at (416) 415-2005, or alternatively you can book on STU-VIEW .
Q I just finished my placement testing, but STU-VIEW is still telling me that I need to take a placement assessment(s). Why?
A It can take up to 48 hours for the assessment results to be updated on STU-VIEW . Check again in a day or so. If after 48 hours, you still see the message about having to test, please contact the Assessment Advisor at (416) 415-5000 ext. 4992.
Q Why do I need placement testing for English and/or math courses?
A To help you succeed, we require that you take your English and /or math assessment(s) in order to be placed in appropriate courses. It is important that you put your best effort into completing your assessment as your course placement – college or foundation level – depends on the assessment results. Should assessment results show that you need extra help succeeding in your courses, you’ll be placed in foundation-level courses in your first semester. If testing indicates you meet the minimum requirement to take college level courses, you will be able to register directly into your college-level English and/or math course.
Placement testing is a requirement for all students* entering George Brown College diploma and certificate programs. It is NOT an “admissions assessment”; you have already been accepted into your program.
* Former George Brown College students
Former George Brown College students who have successfully completed the required college-level courses do not need to test.
New Students – English
For College English – COMM1007: If you have previously completed an equivalent college or university level English course (ENG6U or ENG7U) with a grade of 60% or higher you will automatically be granted an exemption. If you have been granted an automatic course exemption, you have also been granted an exemption from placement testing. The admissions office must have a record of the applicable credit.
If you are not granted an automatic exemption and have completed a comparable post-secondary English course, complete the placement assessment, register in the Communications/English course identified through testing and complete an Application for Course Exemption Form www.georgebrown.ca/registrars/forms/apply-exempt/ .
Send the form with your post-secondary transcript* and a course outline and description to the Chair of Communications, St. James Campus, Room 586C, 200 King Street, Toronto, ON M5T 2T9.
There are no College English exemptions based on high school English course grades.
Once you register you will be able to see courses you have been exempted from at the bottom of your time table.
New Students - Math
Students who have previously completed a college or university level-math or an OAC Mathematics course with a grade of at least 80% or higher will not have to take the math assessment and will be able to register directly into the college-level math course. The admissions office must have a record of the applicable credit.
For exemptions for math courses you’ll need to fill out an Application for Exemption Form and send it to your Academic Department for consideration. www.georgebrown.ca/registrars/forms/apply-exempt/ .
Q What if I do not take my English/math placement assessments?
A IMPORTANT! In order to help you succeed, you will be placed in foundation-level courses. This will ensure that you have the opportunity to complete all courses required for graduation. Please see the “Important Dates 2011–2012 Academic Year”” document for the last day to take placement assessment for English and/or math.
The best option is to come to George Brown College and complete your placement assessment(s) as soon as possible.
The longer you wait to take the assessment, the more limited the testing seats may be.
Q What are foundation-level courses?
A Foundation-level courses prepare you for your program’s college-level English and/or math courses. After you successfully complete your foundation-level course(s), you will move into the college-level courses. Please note: If you are required to take foundation-level courses, you will be charged additional fees when you register for your college-level course(s)—usually in semester two.
Q How can I prepare for placement testing?
A In your English placement assessment, you will be required to write an essay and take a reading comprehension skills ACCUPLACER Reading) assessment. The math placement assessment varies according to your program. Please visit the Assessment Centre website at http://assessment.georgebrown.ca for further information on the math and English assessments, sample questions, helpful websites and other resources. Take some time to prepare for your assessment as your course placement – college or foundation level – depends on the assessment results.
Q How long are the assessments?
A Plan to spend between 2 and 4 hours at the Assessment Centre. Some assessments are times and some are untimed. Do not rush in completing your assessments as your course placement – college or foundation level – depends on the assessment results. For more information, please call
(416) 415-5000 ext. 4565 or 4992.
Q How do I book a placement assessment?
A Book online at STU-VIEW or call the Assessment Services automated telephone appointment-booking system at (416) 415-2005. Please book as soon as possible because appointment slots fill up quickly. If booking your appointment using the automated appointment-booking system, please remember to write down the date and time of your appointment because you will not receive any other confirmation.
Because STU-VIEW can provide you with a wider selection of available testing dates, we recommend that you book your appointment online. Please remember to print your confirmed test reservation from STU-VIEW . For more information about testing, please contact Assessment Services at one of the campus locations:
Casa Loma Campus
160 Kendal Ave, Room 343
Phone number: (416) 415-5000 ext. 4565 or 4992
St. James Campus
200 King St. East, Room 275Q
Phone number: (416) 415-5000 ext. 4921 or 2402
Q Are you a student with a disability?
A Students with disabilities who require test accommodations must register with Disability Services first. If you are a student with a disability, you may register by visiting the Disability Services website or by calling (416) 415-5000 ext. 2622. Once your accommodation profile is sent to the Assessment Centre by your disability consultant, you may book your test by calling the Test Accommodation Hotline at (416) 415-5000 ext. 2624. Please note that the Assessment Centre requires 7 days’ advance notice of accommodation requirements.
Q What should I bring to my assessment appointment?
A It is essential to bring:
- Photo ID (such as your driver’s licence or health card).
- Registration letter, which lists the tests that you are required to take.
Q Is there a fee for placement assessments?
A There is no charge for placement assessments.
Q When do I need to take my assessment?
A The best option is to come to George Brown College and complete your placement assessment as soon as possible. The longer you wait to take the assessment, the more limited the testing seats may be. You will not have a completed timetable until you have taken your placement assessment.
Q How do I get more information about placement testing?
A Visit the Assessment Centre website at http://assessment.georgebrown.ca . You may also call the Assessment Centre at (416) 415-5000 ext. 4565 or 4992. Another way to contact the Assessment Centre is to e-mail your questions to gbctest@georgebrown.ca. Please note that although we strive to return phone calls or emails promptly, our response may take up to 3 business days due to a high volume of inquiries.
Q Where do I take my placement test(s)?
A
- Our primary test site is the Casa Loma Campus Assessment Centre:
Room C343, 160 Kendal Avenue [Dupont Subway Station]
- Limited seating on selected dates is available at the St. James Campus Assessment Centre:
Room 275, 200 King Street East [King & Jarvis Sts.]
[Check STU-VIEW for the availability of dates and times. Please note, that due to the limited seating at the St. James Campus, you are encouraged to book your appointment on the basis of the most convenient date and time, rather than the campus location.]
Q When do I receive a George Brown College e-mail address?
A All full time students will receive a George Brown College e-mail address when they first register. Please see www.georgebrown.ca/studentemail/ for more information. Once you have this email address it should be used for all e-mail communication with the College. Any correspondence from the Registrar’s office will be sent to this e-mail address. It is important that you check it regularly – particularly at the start of the term and at the end of the term.
Withdrawing from a program
Q How do I withdraw from a program?
A You can withdraw on the web. You must withdraw within the published timelines in order to be eligible for appropriate academic standing and fees refund (where applicable). If you are not going to withdraw via the web then notification of withdrawal from a program must be directed to the Office of the Registrar by the student in writing (by registered mail, fax or in person) and within the published timelines in order to be eligible for appropriate academic standing and fees refund (where applicable). Not attending classes and/or notifying the professor of your intention to withdraw is not an acceptable notification for program withdrawal. Failure to officially withdraw will result in a Did Not Attend (DNA) or “F” grades on your final transcript.
Before withdrawing from college, get advice from a counsellor or faculty member to explore your options. If you still want to withdraw, follow these steps: Withdraw via the web—log on to STU-VIEW and follow the links.
OR
- Write a letter stating your intention to withdraw. Include your student I.D. and the program code.
- Submit the letter to the Office of the Registrar before the withdrawal deadline date(s).
To withdraw from college and get a fee refund, you must inform the college in writing before the end of the 10th day of classes that you’re withdrawing. If you do so, you will get your fees refunded minus a $100 administrative charge ($500 for international students).
However, if you have applied for an OSAP loan and paid $145 or are a Second Career student and paid $145, the $45 deferral fee is non-refundable. You must inform both OSAP and the Registrar’s Office of your decision to withdraw.
If you withdraw after the tenth day of classes, there is no refund for the first semester, although if you have paid fees for the second semester those will be refunded. If your fees have not yet been paid in full, you will be required to pay the outstanding balance on your student account for the first semester.
The withdrawal deadline dates are posted on the “Important Dates 2011–2012 Academic Year”
These deadline dates are strictly adhered to.
Changing Information
Q How do I change information on my Student Record?
A The information contained in a student record is confidential and pertains to the individual student only. It is imperative that the information contained in each student’s record is up-to-date. This information includes items such as name, address, phone-number, e-mail address, marital status and date of birth. Students can update their information by visiting their academic office or dropping by the Student Service Centre counter on any campus. You can also update your address by using the online service, STU-VIEW . To make changes, you will need a valid student number and a PASSWORD. For in-person changes, you will need a valid Marriage Certificate (for proof of surname changes), Birth Certificate or Driver’s Licence.
If you still have more questions after reading this information, call (416) 415-2000 or 1-800-265-2002.