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Bachelor of Applied Business (Hospitality Operations Management) (H301)-2015-2016

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Bachelor of Applied Business (Hospitality Operations Management) (H301)

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PROGRAMBachelor of Applied Business (Hospitality Operations Management)
SCHOOLSchool of Hospitality and Tourism Management
LOCATIONSt. James Campus
DURATION4 years (8 semesters plus 2 co-op terms)
STARTING MONTHSeptember (Advanced Standing students may be able to start in January)
CERTIFICATIONBachelor's Degree
YEAR OF STUDY2015-2016

Our mission: the delivery of passionate and service-obsessed industry professionals for the urban hospitality and culinary experience. We are anchored in the heart of the Canadian hospitality and culinary industry but with global reach and influence. This is the place for discovering unmatched opportunities for exceptional graduates.Get ready to join the world’s most exciting industry with a Bachelor of Business Administration – Hospitality Operations Management. The explosive growth in the hospitality industry has led to larger and more complex hospitality enterprises and a greater demand for managers with advanced critical thinking skills and the business and leadership skills to make these organizations successful. Note: program code and title will change to H311 Bachelor of Business Administration (Hospitality) effective September 2015.

Full Program Descriptions


Bachelor of Applied Business (Hospitality Operations Management) Program

Explosive growth in the hospitality industry has led to larger and more complex hospitality enterprises, and an increased demand for well-educated professionals with analytical skills capable of leading them. That’s where George Brown’s Bachelor of Applied Business (Hospitality Operations Management) comes in.

The program is designed to teach you how to plan and manage complex integrated hospitality operations so that you can become one of the skilled, knowledgeable leaders the hospitality sector is pursuing. The employment prospects in this sector are outstanding. In Canada, the hospitality industry employs more than 1.1 million people, representing over 6 per cent of all employment[i], and estimates indicate year-over-year job growth of 46% in the sector[ii]. In the Greater Toronto Area alone, the hospitality sector accounts for almost 224,000 jobs[iii].




Institute of Hospitality Program Accreditation Institute-of-Hospitality-logo

A Comprehensive Curriculum

The curriculum has been developed to prepare students for management, supervisory and administrative careers through training in analysis and problem-solving, critical thinking, integrated operations, customer management and international applications. Students will become technically proficient in the major components of a hospitality business, including operational processes, finance, human resources, facilities, risk management, corporate social responsibility and sustainability.

In addition, the curriculum is designed to:

  • Integrate knowledge and practical applications developed through projects and hands-on experience in two paid work placements at the end of the second and third years.
  • Build strong management abilities, with every student working on projects individually and with team members.

Applied Learning – Benefit from Hands-on Training

Co-operative education is an important component of this degree program. Students spend at least two 4-month paid terms working full-time in industry, giving them a chance to apply the knowledge they have acquired in a real-life, hands-on situation. Students obtain practical experience and further develop their skills – an asset for our graduates and their future employers. Students also establish valuable contacts with potential employers, and many graduates find full-time employment with their co-op employer.

Part Time Study Options  

George Brown College also offers evening and weekend courses and certificate programs. See the Continuing Education Course Guide at

Field Education 


Program Standards and Learning Outcomes  

A degree program must meet a substantial and common set of learning outcomes that are critical to programs within a degree level educational environment.

These include

  • Four ‘Degree Standards’, and the knowledge and skills expectations under each of these, as published by the Postsecondary Education Quality Assessment Board.
  • Learning outcomes in the core subjects/courses which provide exposure to increasingly complex theory at the degree level, and which enable graduates to meet or exceed the requirements of the field of study and/or practice, relevant professional or accrediting bodies, and which are consistent with similar programs in Ontario and other jurisdictions.
  • A ‘breadth’ requirement that includes coherent and substantive ‘non-core’ subjects/courses which contribute to the achievement of broader skills and knowledge beyond the core subject area, such as critical thinking and communication skills, knowledge of society and culture, etc.

View degree program standards and outcomes, by program.

Source: Postsecondary Education Quality Assessment Board (PEQAB) website

Course Outline

Required Courses 



Code Course Name
HOST1201 Integrated Hospitality Operations
MARK1201 Principles of Marketing
ACCT1201 Fundamentals of Accounting
COMM1201 Business Communications
Liberal Arts Elective


Code Course Name
ACCT1202 Managerial Accounting
HOST1202 Integrated Food Service Management
HOST1302 Best Practices in Accommodation Management
COMM2201 International Communications
Liberal Arts Elective



Code Course Name
HOST3114 Business and Hospitality Law
HOST2102 Introduction to Culinary Operations Management
HOST2103 Concepts of Customer Service
BBUS1007 Introduction to Macroeconomics
Liberal Arts Elective


Code Course Name
HRM1201 Human Resource Management
HOST2108 Introduction to Global Tourism
BBUS1006 Introduction to Microeconomics
HOST3103 Event Planning and Management
Liberal Arts Elective


Code Course Name
HCOP1001 Co-op Work Term I (minimum 14 weeks: 480 hours)



Code Course Name
HOST3112 Integration of Food and Wine: Global Perspectives
HOST3117 Hospitality Sales Management
HOST2113 Finance
HOST3102 Consumer Behaviour
LHUM1204 Spanish I
LHUM1224 Mandarin I


Code Course Name
STAT1202 Statistics
HOST3113 Strategic Revenue Management
COMM3201 Organizational Behaviour and CommunicationsCommunications
LHUM1214 Spanish II
LHUM1225 Mandarin II
  Liberal Arts Elective


Code Course Name
HCOP2001 Co-op Work Term II (minimum 14 weeks: 600 hours)



Code Course Name
LHUM1212 Journeys in Writing
HOST4101 Research and Evaluation Methods I
HOST4102 New Venture Development
HOST4103 Integrated E-Marketing: A Strategic Approach
HOST4104 Sustainability and Corporate Social Responsibility


Code Course Name
HOST4111 Competitive Strategy for Integrated Hospitality Enterprises
HOST4112 Research and Evaluation Methods II
HOST4113 International Business and Hospitality Strategies
HOST4114 Strategic Crisis Management
Liberal Arts Elective

*To graduate, students must have a minimum cumulative grade point average of 2.3 (grade of C+). The course passing grade is a C, except for Liberal Studies courses, for which it is a D.

Liberal Studies courses (listed as electives) are an important part of the program, designed to increase awareness of the society and culture in which students live and work. They strengthen skills in areas of critical analysis, problem-solving and communication through an exploration of topics of broad-based personal and societal importance.

Detailed course outlines

List of Liberal Studies Classes

Careers and Post-Graduate Study Opportunities

Educational / Degree Pathway 


Do you have a two-year Hospitality diploma? Ask about our articulation options into the Bachelor of Applied Business – Hospitality Operations Management program, an opportunity to upgrade to a degree. You must have a minimum 2.7 GPA to qualify and class grades of 73% ("B" grade) or higher to gain exemptions. A special semester delivered in May – August will help you fast track into the program. Visit or contact the program co-ordinator.

Pathways from Diploma to Degree Program

Your Career 

Coming out of the Bachelor of Applied Business (Hospitality Operations Management) program, you’ll be ready to step into multiple roles within a multi-faceted hospitality operation. Many of our graduates are now working in supervisory and management positions, while others have reached more senior level corporate positions in large hospitality enterprises.

There are many career opportunities awaiting you in the diverse sectors of the hospitality industry:

  • travel (airlines, cruise ships, railways, bus coach, ecotourism)
  • accommodations (hotels, motels, resorts)
  • foodservice (restaurants, catering, clubs and managed services)
  • sports and recreation (attractions, gaming, parks, recreation)
  • assembly and event management (meetings, conventions, expositions, special events

Articulation Agreement 

Do you have a two-year Hospitality diploma? Ask about our articulation options into the Bachelor of Applied Business (Hospitality Operations Management) Program, an opportunity to upgrade to a degree, with a minimum 2.7 GPA to qualify and class grades of 73% / ‘B’ grade or higher to gain exemptions. A special semester delivered in May – August is available to help fast track you to a Bachelor of Applied Business (Hospitality Operations Management) Degree. Visit or contact the program co-ordinator.

Future Study Options 

Niagara University, a leading hospitality school in New York State, will grant George Brown College applied degree graduates direct entry to a master’s degree program. Graduates may also be eligible to apply to the Master’s of Business Administration in Hospitality and Tourism at the Royal Roads University, and the University of Guelph.

Tuition and Fees


$9,038.00 * †

Additional Cost 

Students should also expect to pay approximately $500 for textbooks and $100 for field trips and industry site visits per semester.There is a co-op fee in both semesters 3 and 4. International students please check with the International Centre at 416-415-5000, ext. 2115.

Fees for this program do not include the cost of the co-op work term.

*Amounts listed are the total of tuition, materials, student service and ancillary fees for the first two semesters of programs starting in fall 2014. Fees are subject to change for programs starting in fall 2015 and at later dates.

International students: Visit the International Fees and Related Costs page for more information.

How to Qualify and Apply

Admission Requirements  

Applicants are selected on the basis of their academic achievement, including the required courses, and any other selection criteria outlined below.

  • Ontario Secondary School Diploma with six Grade 12 University (U) or University/College (M) courses, or equivalent, including: Grade 12 (U) English and any Grade 12 (U) Mathematics.
  • A grade of 60 or higher in all prerequisite courses and an overall average of 65% in six Grade 12 (U) or (M) courses.
  • Recommended courses: basic computer software applications.


  • Mature Student status (19 years of age or older): Grade 12 (U) English and any Grade 12 (U) Mathematics are required; grade of 65 or higher in all required courses.
  • Post-secondary courses in English and Mathematics with a grade of B or higher will be considered.

English language proficiency required

George Brown College ESL Level 9; TOEFL 580 (Paper), 237 (Computer), 92 overall and 22 in each skill band (Online); IELTS 6.5 overall and 6.0 in each skill band; MELAB 85; CAEL overall 70 (writing 60);

Please visit for more details.

Note: There is no admissions assessment (testing) for this program. If the number of qualified applicants exceeds the number of seats available for this program, final student selection will be based on overall academic standing and/or grades in the required courses.

Course Exemptions

College or university credits may qualify you for course exemptions. Please visit for more information.

Applicants with a two-year Hospitality diploma

Do you have a two-year Hospitality diploma? Ask about our articulation options into third year, an opportunity to upgrade to a degree in just two years, with a minimum 3.0 GPA to qualify, including four electives each with a 3.0 GPA. Your diploma must be within Hospitality to apply for this unique program. May – August bridging semester available. Visit or contact the program co-ordinator.

International students

Visit the International Admissions page for more information.

How Do I Apply to the Program  

You apply to the program through the Ontario College Application Service at If you are an international applicant, please contact the International Centre at

Apply To  

Ontario Colleges

Health Policy  

Students should be aware that various allergens, including nuts, dairy and shellfish, are routinely used in practical labs. Students should also note that George Brown College is sensitive to religious observations; however, while products purchased for production and consumption meet all provincial and federal regulations, they may not meet specific dietary laws related to Halal and Kosher foods.

Student Success

Success Stories  

"My learning experience at George Brown College has led me to new heights in my personal and professional career. One of the many key attributes to my learning experience was the co-op opportunities the college has to offer in collaboration with their industry partners. I embraced the opportunity to have two co-op placements throughout my degree. Both co-op opportunities further enhanced the learning experience and made it easy to get exposure to the real-life workforce.

"The faculty members at the college do not only educate but they mentor students. I can think of a number of situations in which faculty provided invaluable advice and knowledge on leadership, career advancement and industry trends. All of this support has continued to help grow my resume and personality."

Audrius Valiulis (2013 graduate, Bachelor of Applied Business – Hospitality Operations Management)

Contact Us

Contact Us  

Contact Gary Hoyer or Paula Johnson-Tew, Degree Program Co-ordinators, Centre for Hospitality and Culinary Arts, at 416-415-5000, ext. 6231 or 3784.


If you are an international applicant, please contact the International Centre at 416-415-5000, ext. 2115 or email

For more information, you may also call the George Brown College Contact Centre at 416-415-2000 (TTY 1-877-515-5559) or long distance 1-800-265-2002.

George Brown College is continually striving to improve its programs and their delivery. The information contained in this calendar is subject to change without notice. It should not be viewed as a representation, offer or warranty. Students are responsible for verifying George Brown College admission, graduation, and fee requirements as well as any requirements of outside institutions, industry associations, or other bodies that may award additional designations concurrently with, or after completion of, a George Brown College program.