Student Service Centres

A one-stop Student Service Centre which houses Information & Student Services, the Office of the Registrar which includes Registration Services, Financial Assistance and Admissions.

Contact:

We can be reached by email:
Information & Student Services inquiries ISSteam@georgebrown.ca
Registration inquiries registration@georgebrown.ca
Financial Assistance inquiries finaid@georgebrown.ca
Admissions inquiries admissions@georgebrown.ca

 

Locations and Hours of Operation:

St_ James Student Service Centre

St. James Campus

200 King Street East
Lower Level, Building A, Rm B150
Mon –Thu 8:30 am –7:00 pm
Fri 8:30 am –5:00 pm

Casa Loma Student Service Centre


Casa Loma Campus
160 Kendal Ave
3rd floor, Building C, Rm C317
Mon –Thu 8:30 am –7:00 pm
Fri 8:30 am –5:00 pm

Waterfront Student Service Centre


Waterfront Campus
Daphne Cockwell Centre for Health Sciences
51 Dockside Drive
Lower Level, Rm 020
Mon –Fri 9 am –5:00 pm
 




Main Services:

Expand All

Adding/dropping courses/withdraw from program

 
  • Please complete a Student Action Form, available online or at the Student Service Centre, if you have not already done so.    
  • Please bring a government-issued photo ID or GBC ID card.
  • If adding a course, please make sure you have written approval from your academic department.
  • Deadlines for adding, dropping and withdrawals are available at Important Dates.
 

Admission Inquiries 

 
 

Distribution of bursary cheques

 
  • Please bring a government-issued photo ID and proof of your Social Insurance Number to pick up OSAP or any government funding.
  • Please bring a government-issued photo ID to pick up a cheque.
  • Visit Financial Aid for George Brown College Students web site for more detailed information regarding bursary types and how to apply to them.
 

Financial assistance

 
 

General inquiries and program & course information

 
  • Refer to the Full-Time Program Guides to learn which George Brown College programs are still accepting applications for the upcoming Admissions intakes.
  • International students, please visit the International Students page for more information.
  • George Brown College has a Continuing Education course for you. Fit learning easily into your schedule by choosing from our evening, weekend, day and online classes. Courses start throughout the year.
  • You can also visit the George Brown College main web page for all general enquiries.
 

OSAP status enquiry

 
  • You must provide government-issued photo ID, and, for some OSAP transactions, proof of your Social Insurance Number for all OSAP status inquiries.
  • There is help at St. James Library for how to apply to OSAP. Please check with the library information desk for times.
  • You also can visit Frequently Asked Question about OSAP .
 

Payments (tuition, locker, etc.)

 

You may be asked to present a government-issued photo ID or GBC ID.

  • Domestic Students (New and Returning): $500 deposit

International Students (New): The amount listed on your proforma invoice
International Students (Returning): $4000 deposit
Please refer to your invoice for payment due dates and options. Please note that the deposit due date found on your invoice is earlier than the registration dates posted on STU-VIEW.

  • The following methods of payment are acceptable:
    • Pay online using a credit card.

Log in to your STU-VIEW  

    • Pay in person at the Student Service Centre
      • Visit the Student Service Centre at 160 Kendal Avenue, 200 King Street East, or 51 Dockside Drive in Toronto. Click here for locations and hours of operation.
      • We accept debit or credit cards, certified cheques, or money orders. (Personal cheques are only accepted for Continuing Education registrations – not for full-time fees.).
      • For your own safety, we discourage students from carrying large amounts of cash to pay their tuition. Non-cash payments are preferred.
    • Pay through online/telephone banking, or in person at your bank:
      • Please select "GEORGE BROWN COL.-CUR.YR.-TUITION" as the payee. Your student ID is your account number
      • Please note: It can take 3-5 business days for the College to receive payments made by these methods. Payments must be received by the published due date.
    • Pay with Aeroplan® Miles through the HigherEdPoints.com program
      • George Brown College is now partnered with the HigherEdPoints.com program which allows students, family members, and friends to redeem their Aeroplan® miles to pay for their education at George Brown College.
      • Through this program, Aeroplan® members can redeem their miles and convert them in $250 increments to offset the cost of college. (35,000 Aeroplan® Miles = $250)
      • Once the transfer is received from HigherEdPoints.com, it will appear on your student account at GBC within 2-3 business days as a non-refundable cash deposit.
      • Please note: You can only convert Aeroplan® Miles online through HigherEdPoints.com, not at the front counter or via the other payment options.
      • For further details, please visit the HigherEdPoints website   
 

Proof of registration Letters and validating forms

 
  • Please bring the form with your section filled out. There will be a $15 service fee.
  • Domestic students can request a proof of enrolment letter through their Stu-view account, or by going in person to a Student Service Centre
  • International students: You can request your proof of enrolment letter by visiting the International Centre or online, Requesting a proof of enrolment letter online is simple:
    • Complete your request by visiting applynow.georgebrown.ca/International/letterrequest
    • Your proof of enrolment letter will be emailed to you within two business days of the International Centre receiving your request form. If you apply prior to the withdrawal deadline, your proof of enrolment letter will be issued to you only after the withdrawal deadline has passed.
    • Please note that the International Centre is only able to release letters for students who have no holds (i.e. financial or academic) and who have submitted a copy of their valid study permit to the International Centre
  • Please bring a government issued photo ID or GBC ID card for the service
 

Record inquiries

 
  • You can request Academic Records
  • If you are requesting a replacement of your credentials, please fill out the Credential Replacement Request Form that can be found online or in person at a Student Service Centre.
  • Please bring a government-issued photo ID or GBC ID card for the service
 

Referrals to other departments

  • To have the best answers for you, your enquiries may require other departments. The Information Specialist will provide contact information about the department referred to and the location.
 

Registering in Courses

 
  • If registering for a Continuing Education course, please complete a Continuing Education Registration Form, available online and in person at the Student Service Centre. You can also save a trip and register online using a credit card.
  • Please apply for the Continuing Education Bursary before registering into the course you need. The application form is available at all the Student Service Centres. Please allow 6 weeks for processing.
  • Full-time students may register in STU-VIEW, however the Student Service Centre staff are available to help if you run into any issues.
  • For full-time students who need a Special Timetable, please complete a Student Action Form, available online and in person at the Student Service Centre, and get it signed and dated by your coordinator.
  • Please bring a government-issued photo ID or GBC ID card for the service.
 

Student award inquiries

 
 

Student password assistance

 
Blackboard, STU-VIEW and OSAP
  • Please bring a government-issued photo ID or GBC ID card for resetting Blackboard and STU-VIEW passwords
  • For an OSAP password, you must provide government-issued photo ID and proof of your Social Insurance Number.
 

Student personal information changes

  • Please bring a government issued photo ID or GBC ID card
  • Please bring a legal document for legal name change
  • Please make an appointment to discuss a preferred first name change
 
 

Transcript Request – order and pickup

 
  • Transcripts must be requested in writing. Please complete a Transcript Request Form, available online or in person at the Student Service Centre.
  • Please check STU-VIEW to see if your grades have been entered to the system before requesting a Transcript
  • Please bring a government-issued photo ID or GBC ID card.
 

 

For additional assistance, or if you are unsure who to contact for your inquiry, you may call our Contact Centre: 416-415-2000