Hotel Management Program (H103)

Hotel Management
School of Hospitality and Tourism Management
St. James Campus
2 years (4 semesters)
September, January, May
Ontario College Diploma
Our mission: delivery of industry professionals for the urban hospitality experience, anchored in Toronto but with the global reach and influence needed by this leading global city.

Full Program Descriptions



If you would love to become a part of the vibrant worldwide hotel industry, this two-year diploma program will provide you with the knowledge and skills needed to be successful.

You are exposed to current and best practices in front office, food and beverage, marketing and sales, conferences and catering. You will receive industry certification in food safety, responsible alcohol beverage service, and first aid (CPR).

As part of your fourth semester, you will complete a unique 14-week industry externship with your choice of a nationwide or international placement. This opportunity will enhance your knowledge with real-world experience and help you start building your network of industry contacts. In addition, you will participate in a hotel management simulation as part of your final capstone project where you will apply your newly acquired skills and learning.

To better hone your international hotel management skills you have the opportunity to partake in an exclusive European Study Tour visiting some of the top hotels in Europe.

This program has been accredited by the acclaimed Institute of Hospitality.

H103 banner image showing man working at hotel

Part Time Study Options  

George Brown College also offers evening and weekend courses and certificate programs. See the Continuing Education Course Guide at

Program Standards and Learning Outcomes  

Program standards apply to all similar programs of instruction offered by colleges across the province. Each program standard for a postsecondary program of instruction includes the following elements:

  • Vocational standard (the vocationally specific learning outcomes which apply to the program in question)
  • Essential employability skills (the essential employability skills learning outcomes which apply to all programs of instruction), and
  • General education requirement (the requirement for general education in postsecondary programs of instruction).

The vocational and essential employability skills components of program standards are expressed in terms of learning outcomes. Learning outcomes represent culminating demonstrations of learning and achievement. In addition, learning outcomes are interrelated and cannot be viewed in isolation of one another. As such, they should be viewed as a comprehensive whole. They describe performances that demonstrate that significant integrated learning by graduates of the program has been achieved and verified.

View standards and outcomes by program.

Source: Ministry of Training, Colleges and Universities website

Course Outline

Required Courses 


Code Course name
HOST1033 Delivering Excellence in Guest Service
HOST1068 Smart Serve (online)
HOST1067 The Global Hotel Industry
HOSF1095 Front Office Operations
HOST1066 Mixology, International Spirits and Beer
HOSF1145 Sanitation (online)
HOSF1146 Emergency First Aid/Heartsaver CPR (weekend course)
GHUM1025 Speaking with Confidence
COMM1007 College English
MATH1102 Mathematics for Hospitality


Code Course name
HOSF1104 International Culinary Theory and Concepts
HOSF1231 Dining and Catering in a Global Context
HOST1065 Fundamentals of Wine in a Global Marketplace
HOST2036 Sustainable Facilities Management
ACCT1037 Hospitality Accounting
GSSC1048 Trends and Issues in Tourism (online)
COMM2016 Communication Skills for Hospitality Leaders
MARK2062 Hotel Marketing Principles and Practices


Code Course name
HOST1005 Food, Beverage and Labour Cost Control
HOST1126 Career Externship Preparation
HOST2083 Sales and Revenue Management
HOSF2009 Strategic Planning Management
HRM2012 Human Resources Management
LAW2014 Liability, Risk Management and Guest Security
ACCT2017 Managerial Accounting
GNED General Education Elective


Code Course name
HOSF2045 Industry Externship
HOST2084 Hotel Investment Capstone
GNED General Education Elective

Detailed course outlines

General Education Electives

Careers and Post-Graduate Study Opportunities

Your Career 

This program will open up a world of job opportunities for you. With more than 38,000 hotel rooms and 230 hotels in Toronto - and counting - employment opportunities abound for Hotel Management graduates. Many of our graduates now work in supervisory and management positions in major hotels nationwide and internationally, while some have reached high-level corporate positions in large hotel chains. You can also explore a wealth of career opportunities in restaurants, casinos, luxury retirement homes, cruise ships, convention centres, entertainment complexes, clubs, bed and breakfasts, catering companies and conference services.

Articulation Agreement Earn a diploma and bachelor's degree in four years. Graduates of our Hotel ManagementFood and Beverage Management, Hospitality, Tourism Management, and Special Events Management diploma programs may be eligible to enter the third year of the Bachelor of Business Administration (Hospitality) program.

Articulation Agreement 

Earn a diploma and bachelor’s degree in four years. Graduates of our Hotel Management, Food and Beverage Management, Tourism and Hospitality Management, and Special Event Management diploma programs may be eligible to enter the third year of the Bachelor of Business Administration (Hospitality) program.

Future Study Options 

Earn a diploma in two years or continue on to earn a bachelor's degree in four years. Qualified graduates of the Hotel Management program may be eligible to enter the third year of the Bachelor of Applied Business - Hospitality Operations Management degree program at George Brown College. This educational path requires a minimum grade point average of 3.0 to qualify, including four electives. You will begin with a May - August bridging semester and start the degree program in September. Talk to the program co-ordinator about articulation options.

Graduates of this program may receive advanced standing at Ryerson University, the University of Calgary, the University of New Brunswick at Saint John, and other leading international universities.

For further information, see

Tuition and Fees


$3,804.00 *

Additional Cost 

Textbooks, uniform, bartending kit: $900

* Amounts listed are the total of tuition, materials, student service and ancillary fees for the first two semesters of programs starting in fall 2014. Fees are subject to change for programs starting in fall 2015 and at later dates.

International students: Visit the International Fees and Related Costs page for more information.

How to Qualify and Apply

Admission Requirements  

Applicants are selected on the basis of their academic achievement, including the required courses, and any other selection criteria outlined below.

  • Ontario Secondary School Diploma or equivalent**
  • Grade 12 English (C or U)
  • Grade 11 Math (M or U) or Grade 12 (C or U)

Applicants not meeting the academic requirements may also qualify for admission through completion of the Hospitality Services (Pre-Hospitality) program (H101) with an overall grade point average of 3.0.  There are a limited number of seats available and admission is not guaranteed.

** Mature Student status (19 years of age or older)

Course Exemptions:

College or university credits may qualify you for course exemptions. Please visit for more information.

International students: Visit the International Admissions page for more information.

Apply To  

Ontario Colleges

Health Policy  

Students should be aware that various allergens, including nuts, dairy and shellfish, are routinely used in practical labs. Students should also note that George Brown College is sensitive to religious observations; however, while products purchased for production and consumption meet all provincial and federal regulations, they may not meet specific dietary laws related to Halal and Kosher foods.

Student Success

Success Stories  

"I was so impressed with friendly professionalism from all the instructors at George Brown College. It was obvious the instructors loved what they do and also loved the industry that they came from. The stories and anecdotes got me very excited for my career. I now have similar exciting stories to tell!"

Don C. Lafleur (1992 graduate, Hotel Management)

Contact Us

Contact Us  

Contact Frank Menezes, Professor & Academic Coordinator – Hotel Management, School of Hospitality & Tourism Management, at 416-415-5000, ext. 3936.


For more information, you may also call the George Brown College Contact Centre at 416-415-2000 (TTY 1-877-515-5559) or long distance 1-800-265-2002.

George Brown College is continually striving to improve its programs and their delivery. The information contained in this calendar is subject to change without notice. It should not be viewed as a representation, offer or warranty. Students are responsible for verifying George Brown College admission, graduation, and fee requirements as well as any requirements of outside institutions, industry associations, or other bodies that may award additional designations concurrently with, or after completion of, a George Brown College program.